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can't get wifi sync to work


metropical

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I would suggest you disconnect the Wifi-Sync server from the connected devices and set it up by following the steps in the link- https://www.enpass.io/wifi-sync/ or manually by following the steps in this link - https://www.enpass.io/wifi-sync-manual-setup/

Ensure that you have allowed access to Enpass in your Firewall/Antivirus Settings. Moreover, if you are using any VPN service, try disabling it to check if the issue persists.

You can also refer to this highly useful troubleshooting guide in case you get the same error after creating a manual Wifi-sync server - https://www.enpass.io/troubleshooting-wifi-sync/

Otherwise, create a manual backup of your Enpass data and then reinstall the app on the affected device.

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  • 8 months later...

I have been trying to get Wi-Fi Sync to work for a few years. The only way I can get it to work between my iPad and my Mac is to delete Enpass from my iPad, download from the App Store and scan the QR code. Then it will Sync for a few changes or additions to the password manager. But then it will fail to sync again. Both computers are on the same network, both are running the latest version of Enpass. 

Mac has just added a new Password Manager in OS Sequoia and IOS 18. I don't know if it's as secure as Enpass, but it might be worth looking into. 

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Since you've had some success after reinstalling the app, it suggests a temporary disruption in the sync process.

Could you please try the following steps:

  1. Restart both your iPad and Mac.
  2. On your Mac, go to Settings -> Wi-Fi Sync and ensure that Wi-Fi Sync is enabled.
  3. On your iPad, go to Settings -> Wi-Fi Sync and make sure it's connected to the correct server.
  4. If the issue persists, could you check for any firewall or network restrictions that might be affecting the connection?

As for the new Password Manager on Mac OS Sequoia and iOS 18, it's always a good idea to explore alternatives, but rest assured that Enpass remains a robust and secure solution for managing your passwords.

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Thank you for your suggestion. I have rebooted both machines. Wi-fi sync worked immediately after deleting and reinstalling the app on my iPad. Today I added a new entry on my Mac. It did not sync, and now I'm getting the same error message:

Sync Error. Couldn't connect to Wi-Fi Sync Server. Make sure that server is running and you are connected to the same network.

There doesn't seem to be a firewall setting in IOS 18, and Enpass has full permission on my Mac's firewall. Since I haven't made any changes to either computers' setup, I don't see how it could sync after the reinstallation but not a few days later. 

It appears that I am not the only user experiencing this issue. Fortunately, I don't make changes often to Enpass, so it's not a big problem to delete and reinstall to my iPad after making a few changes. However, I would hesitate to recommend Enpass to others. 

Kind regards,

David

 

 

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