Set-up sync is not working on version 6 (Linux)

[Fabrizio Ruggeri]

When I try to setup the sync through google drive (which was working fine on version 5) I get the step of authorizing your app. Then the xdg-open opens enpass but a new window and the first window stay always in the state of waiting for authorization process to be complete. I attach a gif to better explain the issue

[Sahil Sharma]

Hi @Fabrizio Ruggeri

Seems there are more than one install of Enpass (or Enpass beta). Can you please share output of following command after second Enpass window opens.

ps -ef | grep Enpass

Thanks.

[Fabrizio Ruggeri]

Sure. Only one instance of Enpass seems to be running
 

fabrizio  2102     1  0 13:01 ?        00:00:06 /opt/enpass/Enpass -minimize
fabrizio  9973  3880  0 13:22 pts/1    00:00:00 grep --color=auto Enpass

 

[Fabrizio Ruggeri]

Sorry, after rebooting my laptop everything is working fine. As you were guessing probably there was a second instance still running after the upgrade. Thank you for the help.

 

Do you usually change the title to something like "Solved" here?

[kaiben]

I have the same problem as described here.

First I updated Enpass to 6.0 on Android. There it worked without problems and sync with google is working again.

Today I updated Enpass on Linux Unbuntu 18.04. When I want to to init the synchronization, firefox is started on the google pages. I grant the access and than it starts a second Enpass application to process the link, not the one already running.

Rebooting the system does not help.

[Brent]

I'm also having this issue.  I don't seem to have another Enpass and rebooting doesn't help.  I'm running Mint 19.1 Cinnamon.

When I install enpass, I get a menu item for Enpass.  Choosing the menu item doesn't run enpass.  I can start enpass from /opt/enpass.  Setting up sync takes me to the Google login page and - after I approve - prompts me to open xdg-open.  The process never completes, however.  Would appreciate any ideas!

[Vinod Kumar]

Hi @Brent,

It seems Enpass protocol handlers are not updated properly at install time. Please run these commands on Terminal.

sudo update-desktop-database
sudo update-mime-database /usr/share/mime

Try again and share results.

[kaiben]

Executing the two update-... commands does not help. Still same problem.

[kaiben]

Are there any news, regarding this problem?

Problem still exists on my Kubuntu 18:04 system.

[Vinod Kumar]

Hi all,

I have filed a bug report for Kubuntu 18.04. Investigating it.

Thanks.

 

[x10an14]

Hi!

I've got a similar issue on my machine (Linux Mint 19.1 - i3wm desktop interface) when it comes to syncing with Google drive (using Firefox v64.0).

I authenticate successfully with Google, and approve 'enpass.io' to access, but when I expect to be redirected back to the Enpass (v6) window, I instead get the attached screenshot.
(Given by this url: enpassauth://googledrive/?scope=https://www.googleapis.com/auth/drive.appfolder&state=security_token_sinew&code=<sanitized>).

This is after executing the below:

$ sudo update-desktop-database
$ sudo update-mime-database /usr/share/mime
$ sudo reboot

$ # After reboot:
$ sudo grep -iHRn 'enpass' /usr/share/mime/
[sudo] password for user: 
/usr/share/mime/types:6:application/enpasscard
/usr/share/mime/globs:207:application/enpasscard:*.enpasscard
/usr/share/mime/application/enpasscard.xml:2:<mime-type xmlns="http://www.freedesktop.org/standards/shared-mime-info" type="application/enpasscard">
/usr/share/mime/application/enpasscard.xml:4:  <comment>Enpass Sharing File</comment>
/usr/share/mime/application/enpasscard.xml:5:  <glob pattern="*.enpasscard"/>
/usr/share/mime/packages/application-enpass.xml:2:  <mime-type type="application/enpasscard">
/usr/share/mime/packages/application-enpass.xml:3:    <comment>Enpass Sharing File</comment>
/usr/share/mime/packages/application-enpass.xml:4:    <glob pattern="*.enpasscard"/>
/usr/share/mime/globs2:207:50:application/enpasscard:*.enpasscard
Binary file /usr/share/mime/mime.cache matches
$ # And also self-edit inspired by: https://askubuntu.com/a/1039162/817936
$ cat ~/.local/share/applications/mimeapps.list 
[Default Applications]
application/enpass=/opt/Enpass/Enpass
application/enpassauth=/opt/Enpass/Enpass

 

Any ideas/suggestions?
 

[Vinod Kumar]

Hi @x10an14,

There is something wrong in this output.

$ cat ~/.local/share/applications/mimeapps.list
[Default Applications]
application/enpass=/opt/Enpass/Enpass
application/enpassauth=/opt/Enpass/Enpass

The path of Enpass executable should be /opt/enpass/Enpass not /opt/Enpass/Enpass.

May I know from where you have installed it?

Thanks.

[x10an14]

Hi @Vinod Kumar!

Thank you for your prompt reply!
I've installed through your package repository - but I might've messed up the capitalization of that folder myself.

After updating to v6 today, I noticed a symlink from '/opt/enpass' to '/opt/Enpass', so I just removed the symlink and manually fixed my path-links.

So, after reverting that change, xdg-open worked (even without editing my '~/.local/share/applications/mimeapps.list'). Thanks! =)

[Alessandro]

Hello,

I have the same problem as the original poster. However, I don't have 2 instances of Enpass running and rebooting the computer did not solve my issue. 

Can you help? 

Thank you

[Anshu kumar]

Hey @Alessandro,

Sorry for the trouble you are going through.

Please run these commands on Terminal and then try again.

sudo update-desktop-database

sudo update-mime-database /usr/share/mime

If the problem persists, please try this command in terminal and share result.

 

xdg-open enpassauth://googledrive

Thanks for your co-operation.

 

[srouleau]

Running the update-desktop-database/update-mime-database appear to have fixed the 2 instances of Enpass running while attempting to setup a sync.

However, Enpass still sits there waiting forever and doesn't complete the operation.

What else can I do to track this down?

[Alessandro]

Hello,

sorry for the very very long delay. Actually the problem is not solved

running

xdg-open enpassauth://googledrive

just starts the sync process but it is still running endlessly, with no effective syncing. 

Thank you

[Alessandro]

Ok I solved my problem, it came from the browser! My default one is Opera.

Opening the authorization link in Firefox allowed for the process to go on smoothly. 

[srouleau]

@Alessandro you're one lucky dude. I can't get it to sync at all

[Anshu kumar]

Hey @srouleau,

Sorry for the trouble you are going through.

Please share some more info so that we can help you better.

• Which Linux version and Enapss version are you using?
• Have you installed two versions (Enpass 5 and Enpass 6) of Enpass on your system?
• Are you using a multiuser system?
• Which cloud services are you using to sync?
• What is your preferred browser and its version?

Thanks for your co-operation.

 

[srouleau]

Hello @Anshu kumar

Here is the requested information:

1) Kubuntu 18.10, Enpass 6.0.6.323
2) I had Enpass 5 before, went through the upgrade, and now only have 6 installed.
3) Well I guess by definition Kubuntu is multi-user, but in practice I'm the only one using this computer.
4) I tried both Google Drive and OneDrive -- same result.
5) I use Firefox (66.0.2+build1-0ubuntu0.18.10.1)

Thanks!

[srouleau]

Quick (related) question @Anshu kumar :

As my Linux box is slowly lagging behind my Windows and Android copies of Enpass, how will it reconcile the database once I get it to work again on Linux? Is the database synchronized as a blob, or it's actually item-by-item?

I ask because I added a few items on Linux, and a few items on Windows.

Thanks!

[Anshu kumar]

Hey @srouleau,

On 4/15/2019 at 7:38 PM, srouleau said:

5) I use Firefox (66.0.2+build1-0ubuntu0.18.10.1)

 

I would suggest you please make Chrome as your default browser and then try sync if you haven't tried it yet and share your findings.

20 minutes ago, srouleau said:

As my Linux box is slowly lagging behind my Windows and Android copies of Enpass, how will it reconcile the database once I get it to work again on Linux? Is the database synchronized as a blob, or it's actually item-by-item?

It will sync item by item.

Thanks!

 

[srouleau]

@Anshu kumar

With Chrome it seemed to have taken a step back. Whereas with Firefox I could get it to stay in the same instance of Enpass, Chrome would launch a second copy of Enpass. I tried updated the mime database, to no avail.

[Anshu kumar]

Hey @srouleau,

I'm sorry to hear that the workaround didn't help!

I've noted down this issue in high priority and notified the dev team to look into it. Till then I request you to please co-operate with us.