Garima Singh

Hey @niklas Your suggestion has been duly noted and we can absolutely see that implementing the requested auto-fill feature would be useful! Thanks for the suggestion.

Hey @Simonsplaygog We understand the trouble you have been facing. Our team has fixed this issue in the v6.6 update, which will be releasing soon. Please bear with us for the time being. Thanks!

Hey @dhaval Thanks for writing in. Could you please share the name of the website which is behaving differently? Also, share the Enpass version you are using on macOS Big Sur so that we can investigate the issue.

Hey @The Game Thanks for reporting this bug. We have reproduced the issue and our team is working on this towards a fix. Please stay tuned for the future version of Enpass and then share your findings with us.

Hey @LGABRIELSE@VERIZON.NET Welcome to the forum! Please follow the below steps to troubleshoot this issue and let us know if this doesn't work- Take a backup of your Enpass database on Windows 10 device via File > Backup All Vaults. Disconnect Sync from Dropbox on all 3 devices. Login into Dropbox account on Windows 10 desktop browser. Navigate to Apps Folder -> Enpass folder -> Vault.enpassdbsync -> Delete all files. Now open Enpass on Windows 10 device and enable Sync from Dropbox. Wait till the sync is configured successfully. Enable Dropbox sync on all other devices.

Hey @bobh Thanks for writing in. Our team has fixed similar issues of macOS High Sierra in the v6.6.0 release of Enpass. Please wait for the same version to be released and then share your findings with us. Thanks for the co-operation.

Hi @mP7 Thanks for sharing this detail. I have shared your inputs with the team to look into this. Your co-operation is highly appreciated.

Hey @DomB Welcome to the forum! For Android, Enpass autofill is supported on Chrome, Edge, Firefox Focus, and Opera browsers. The request to support Duckduckgo browser has been already noted and shared with the team. Thanks!

Hey @ben1265 I apologize for the trouble you are facing. The Touch ID issue on macOS Big Sur has been fixed, and an update with the fix will be rolled out soon. I appreciate your patience and cooperation.

Hey @SVM We would like to share that the requested feature has been considered by the Dev team and aligned for implementation. Thanks for your co-operation.

Hey @MirkoMK Please note that this feature is already aligned for implementation in the future. However, we’re not sure of a specific timeline when this will be implemented. We appreciate your patience. Thanks!

Hey @Simonsplaygog Welcome to the forum! We have fixed this issue in the upcoming version of Enpass (v6.6). Stay tuned for the updated version of Enpass and share your feedback. Thanks!

Hey @mx03 Thank you for reaching out about this. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. I've passed along your interest with the team.

Hey @blade Welcome to the forums! We have sent you a personal message. Please check your inbox. Thanks!

Hey @Mike P. Apologies for the trouble. As you have synced the Enpass data with iCloud and also you are able to access Enpass data on your iMac, then follow the below steps on the macOS Laptop- Please uninstall the existing Enpass and re-install the Enpass app again from our website using this link (click on download given in the bottom) and restore the Enpass data from the iCloud. If the Enpass app still does not unlock the application with the correct master password then please update the same to us so that we can investigate further. Thanks!

Hey @Kim Hoover Welcome to the forum! Please share what error you see when you click on the Enpass extension to auto-fill the detail on any website? Also, please share the following details so that we can investigate where the problem could be. Can you please let me know on which app or websites are you facing this problem? Is the auto-fill feature working fine on another browser?

Hey @CJ1 Welcome to the forum! That's strange. It will be very helpful if you share a screen recording of the same issue on Linux OS so that we can diagnose it better. Thanks!

Hey @mP7 Welcome to the forum! Could you please check the same behavior of the Enpass app with any other browser as well? If no, please check and let us know your findings. Thanks!

Hey @Koen & @theTechnaddict Welcome to the forum! Our team has fixed similar issues of macOS platform in the v6.6.0 release of Enpass. Please wait for the same version to be released and then share your findings with us. Thanks for the co-operation.

Hey @ELECTRICPURPLE Thanks for notifying us. You can find find the user manual of Enpass using this link.

Hey @ELECTRICPURPLE Thanks for using Enpass and writing to us. To sync your vault of Enpass database with one-drive cloud so that you and your wife both can access and edit the database saved in Enpass. To do so, please follow the steps mentioned below- Open Enpass on your device and go to Enpass settings --> Click on 'Vaults' --> Select the vault which you wish to share with your wife---> Select ‘Set up Sync’ and choose a one-drive cloud account to your database. Enter your one-drive cloud account details, follow the instructions, and wait till the sync is done. Open Enpass on your wife’s device--> Click on ‘Settings’ → Click on ‘Vaults’ --> Click on “+“ to create a new vault/ Select the vault you wish to sync ---> Select ‘Set up Sync’ and choose the same cloud account from which you had enabled sync on your device. Once the sync is done, the database from your device will be restored(visible) on your wife’s device. Also, you can refer to this FAQ. Yes. To resolve this issue, kindly logout from the one-drive cloud account from your default browser and try to set-up sync again. If the problem persists, please make another browser a default browser to set-up sync with one-drive cloud and check. Let me know if you have any query. Hope this helps!

Hey, We totally understand your concern and apologies for the trouble. Our team is working to remove the alert/red banner displaying on the screen. The same will be removed in the next update. Thanks!

Hey @CleosMom You can download website version of Enpass on your macOS using this link (website version is given at the bottom of the page under the name 'Download from website). The option to change database location is only available for app downloaded from Enpass website as stated above. If you have downloaded Enpass from app store, it won’t be possible to change the database location. To change the database location in website version, please follow these steps: Open Enpass → Under Settings, go to Advanced → Click on Change Location to change the data location.

Hey @CleosMom Thanks for writing in. You can download website version of Enpass on your macOS using this link (website version is given at the bottom of the page under the name 'Download from website).

Hey @Hanjo Kim Welcome to the forum! We really appreciate you for exploring the app and giving us your time to share this input. The suggestion has been noted and forwarded for necessary amendments. Thanks!