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Mac

Using Enpass on macOS?
Share your questions, tips, and thoughts here!

  1. Started by gcoelho,

    Hi! It is not working anymore, it has been really a pain to use Enpass. Any news about the fix?

    • 2 replies
    • 2k views
  2. Started by Lewisl,

    YOU DO NOT OWN CUSTOMER DATA! Things to fix: faster sync by syncing shards rather than one entire file of passwords Delete should have undelete during the current session or a trash folder that is emptied periodically--THIS IS THE 2ND PRIORITY Better fonts and layout Capture site icons from commercial sites that have one You may not delete the backup when the Mac Store version of the app is deleted. Heinous and WRONG. This may keep a person from losing the only record they have of their passwords! WRONG! WRONG! WRONG! Make no excuses about sandboxing. Appstore apps can save files in the user's h…

    • 2 replies
    • 1.9k views
  3. Started by mykind,

    Is there any Upgrade required for Opera 53. Since the Opera Update it has a connection error.

    • 0 replies
    • 1.3k views
  4. Started by Lewisl,

    I imported 837 items from 1Password. They were not categorized. Until you do this, this app is a non-starter. When you are the new kid on the block attempting to compete on price you must: 1. Have nearly perfect quality--better than the app you are trying to displace, which has years of maintenance, quality fixes, and performance work--so it is very hard to catch up. 2. You must import perfectly or no one will migrate. You don't have to do anything of course. Your choice. If you don't, you won't survive. Because we have a choice. This is not about folders. This is about categories. You say it is a lot of work to support all the password manager…

    • 1 reply
    • 1.8k views
  5. SOLVED by installing web version (however not nice as iCloud does not work) Hi there, Although in the manual it shows possibility of changing the backup location I don't see such option on MacOS. Version is: 5.6.9 (151)

    • 0 replies
    • 1.9k views
  6. Started by bdl,

    In the last couple of days enpass occasionally opens to an empty item list, as when the app is first installed and devoid of all my data. After a short panic attack, I've found that restarting enpass restores everything. enpass 5.6.3 (139) on macOS 10.13.4 (17E199) Seems to occur when enpass locks after the idle timeout.

      • Like
    • 9 replies
    • 4.5k views
  7. Started by misteurz,

    Hi, one or two times a day, when i put my finger on the Touch id sensor, database is empty. sometimes it is when i try lo log in on the chrome plugin, sometimes when i login on the desktop enpass app. I have to close and relaunch the desktop app to recover the database. I have tried to delete everything and install everything again on my mac : enpass desktop, enpass plugin on chrome, enpass folder with saved data... What do you think?

    • 6 replies
    • 4.2k views
  8. Hello, I've bought Enpass few day ago, but when I'm navigating on safari 11.1 (13605.1.33.1.2) and High Sierra 10.13.4 (17E199) , I can't use the Enpass plugin and autofill. Sometimes the plugin works when Enpass app is open but 90% of the time it open a new tab with the "Enpass Connection Error" I've already tried to clear the cache and cookies but nothing is working. What should I do ??? I changed from 1Password and I'm quite angry that a 10€ app doesn't work. Please let me know.. Regards.

      • Haha
      • Thanks
    • 6 replies
    • 3.5k views
  9. Started by Maki,

    Hi, when i try to use the enpass extension, it keeps telling me, that there is an enpass connection error. Although i have entered my master password in the desktop app. Also it does work in firefox at the same time. Extension: 5.5.2 Desktop: 5.6.3 Firefox: 59.0.2 (64-Bit) Safari: Version 11.1 (11605.1.33.1.3) macOs: 10.11.6 Are you aware of this issue already? Or is it specific to me? It used to work just fine. greez

      • Like
    • 2 replies
    • 2.1k views
  10. Hi Is it possible to unlock the enpass Mac Desktop version automatically without typing the master password or PIN code with one of this methods? a) When my smartphone is nearby (based on GPS or present in the same WIFI or similar)? And automatic locking when the smartphone is out of range? or b) No typing of master password needed when a USB stick with a keyfile or similar is present on the machine? Otherwise I think I could move this post to the feature request section? Cheers Simon

    • 0 replies
    • 1.7k views
  11. Hello, I just switched over from 1password for a couple of reasons but after installing Enpass I noticed it makes network connections to Google analytics and sinew.in. Big turn off immediately I must say. in my opinion a password app (of all apps) must be super confidential and very privacy minded. I'm really not interested in an app that has Google spying on my habits and certainly not some some other (shady) network domain that I've never heard of. I hope you guys can clarify things. Cheers! Edit: I just noticed that in the preferences the Google analytics can be turned off. Maybe this should be an opt in instead of an opt out by default. I've also noticed…

    • 2 replies
    • 1.9k views
  12. Hello, Enpass crashes on one of my macs (but not the other one!!!!) immediately after I enter my master password. Is there any way I can troubleshoot? Log files I can attach? Thanks, Chuck

    • 2 replies
    • 2.7k views
  13. Hello, My desktop enpass client is rejecting my master password (which I used multiple times successfully earlier today), and my (free) iOS client is accepting it. How can I get into my desktop client??

  14. Started by Cheri121656,

    I have just started using enpass and I like the password template but am wondering if and where I can add a url field? Thanks

    • 0 replies
    • 1.4k views
  15. Enpass has always worked very well for me, but recently it's started crashing every time my Mac Book Pro awakes from sleep. I'm on Sierra 10.12.6, mid-2015 MBP 15" i7 16GB.

    • 6 replies
    • 3.4k views
  16. Started by thomasma,

    Hi! The desktop client on Mac version 5.6.2 crashes several times a day. Sometimes it crashes even when opening it the first time. Please help. I have attached some of the error below: Process: Enpass [961] Path: /Applications/Enpass.app/Contents/MacOS/Enpass Identifier: in.sinew.Enpass-Desktop Version: 5.6.2 (118) App Item ID: 732710998 App External ID: 823709177 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Enpass [961] User ID: 501 Date/Time: 2017-10-09 11:39:45.429 +0200 OS Version: …

    • 6 replies
    • 3.5k views
  17. Mac App-Store version of desktop client. 5.6.3. Cannot clear checkbox to Auto-Submit Login for any entry. It is a disabled checkbox and default checked. Tried clearing, setting, and re-clearing the preferences option Auto-Submit Pages After Login. Rebooted, restarted desktop client, created a new entry to see if it was a bug in existing entries. Have not been able to get the checkbox to be enabled so that I can clear it.

    • 0 replies
    • 1.6k views
  18. Hi, Since desktop 5.6.2, desktop client sometimes crashes. When i click "little enpass icon" on chrome, the app sometime closes itself, and i have to relaunch it and type my master password. 5.6.3 does'nt resolve this problem. And 5.6.3 has another problem for me : sometime, when i want to fill nickname and password on a website, enpass is empty : no password at all, nothing in it. The only thing to do is close the app and launch it again... All this is very annoying. What do you think?

    • 3 replies
    • 1.9k views
  19. Hello, The update function doesn't work with macOS Enpass 5.6.3 & Safari Enpass 5.5.0. Previous versions were also affected. For example the username is not updated in the App after I clicked update in the Safari browser extension. Is it a known issue?

    • 2 replies
    • 2.4k views
  20. Started by aslag,

    Just updated to version 5.6.3 the other day and didn't try using it until tonight. Application crashed the first 3 attempts to use of this version. It crashes a couple of seconds after clicking "Unlock". On the 4th attempt it didn't crash and has been stable for the last 5 minutes. Where would I download 5.6.2, I've never had any Enpass version crash before and I'm not sure I trust this newest version. Below is part of the crash report, I have the full report if that would help. . Process: Enpass [619] Path: /Applications/Enpass.app/Contents/MacOS/Enpass Identifier: in.sinew.Enpass-Desktop Version: 5.6.3…

  21. Hey there, I switched from 1Password to Enpass today. The software is pretty neat so I decided to buy both Android and iOS apps. It's a pleasure to support your development for such an amazing app. But I have a problem and I hope someone can help me. I've done an import from 1Password as instructed here, it worked great. But some entries do have multiple, different passwords fields with different passwords for one website / entry. They look like this: I don't know where this comes from and how to fix it, but I think it's because of older passwords within the original 1Password entry. Any ideas on how to identifiy the old passwords safely and remove the…

  22. Hi, i would like to know what are the differences between Appstore version and web site version please? I don't care about icloud, so that feature is not important for me. I've notice that my actual appstore version is 5.6.2(118), and when i download the web site version, the file is named Enpass-5.6.0.dmg. Thanks in advance for your answers

    • 4 replies
    • 5.1k views
  23. Started by whataboutbob,

    I am on the latest MacBook Pro with macOS High Sierra 10.13.1 and installed the latest Enpass app version 5.6.2 from the app store. I imported over 1000 keepass2 XML entries successfully. It appeared to have created all the folder correctly but after a few minutes of use, it crashed. I restarted the app and again after a few minutes, it crashed. Any idea what's going on? I like the app from what I have seen and would like to continue to use it but not if it keeps crashing. Thanks, Bob

    • 10 replies
    • 5.3k views
  24. Started by jidar,

    When attempting to delete an entry using only the keyboard, the desktop mac app does not put the cursor on the popup confirmation window. The window pops up, and TAB, ENTER, or the arrow keys do not function. The only key that appears to work from here is ESC, which does close the window. Because ESC works, but nothing else I can conclude that the window has focus and is accepting keyboard keys, however this is not the case for any _other_ key.

    • 0 replies
    • 1.5k views
  25. Started by Martva,

    Hi, I have a question of what happens when: My current sync location crashed recently. Now I want to change the sync location, but I have changed data over all three devices. What is best way to go from here? My guess is the following. Change the sync location on 1 primary location and let it sync to the new location. The changing the second device and let it point to the new location. If I understand correctly this will merge the data from the first device with the second device. Then changing the third device and let it point to the new location. This will merge the last sync of device 2 with this one. Is my theory correct? M.

    • 1 reply
    • 1.7k views

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