Skip to content
View in the app

A better way to browse. Learn more.

Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Windows

Using Enpass on Windows?
Got questions, tips, or feedback? Join the discussion and connect with fellow users here!

  1. Started by JeffB,

    I used the Beta version for some time and I just purchased the Premium version to get the dark theme and Windows Hello. The Dark theme and Hello worked on the Beta, but stopped working a couple of days ago. I purchased the Features update, and now Dark theme is working again, but Hello isn't working even though it is selected. Is there something that needs to be enabled?

  2. Started by Rodd Harris,

    I created a test vault just to go through the process and to see I was able to choose the storage location of the vault file (i.e. a network drive). However, I wasn't able to choose the storage location and really have no idea where the file was saved (I did not choose a cloud sync of any sort). Now I want to delete this second, unused vault but I don't see any delete option. Is there a way to go about this? The Enpass documentation makes it sound as though this option is available. Thanks for your help.

  3. Started by clive,

    I have tried multiple times to upgrade with no success. I attempt to import the data from backups and the app just falls over... when I restart it clearly understood my password from v5 as it now prompts me for it but there is no data in the vault... and no longer any method to import it? I am also have a similar problem on IOS recovering my data from OneDrive... in this case the app does not fall over but no data imported The data is ok & I can create new backups having installed v5 on Windows and all in tact.

    • 5 replies
    • 3.3k views
  4. Started by iff,

    Hello I have just installed the latest version of Enpass6 however, it can not work at all, attached in the following picture. I have tried to uninstall and reinstall but cannot work as wall. What should I do please someone in Enpass helps me thanks.

    • 0 replies
    • 1.2k views
  5. The double negative, means you're storing everything on the company servers? - This is the windows 10 store.

  6. http://prntscr.com/m19fo2 Any solutions or workarounds available for this ?

  7. Win 10 Pro x64 v1809 Where does Enpass store all my protected info on my laptop? Thanks, Robert

  8. My setup with multiple devices I rely on using Enpass 5 is now broken for no good reason. The web extension I am using auto updated itself to a new incompatible version, the desktop version auto updated to a new version, but the version in my phone, which I paid for, can't not be updated to the new version. Even if I wanted to use the new version, which I won't, I would need to buy a new phone, which I won't in the near future just because of this. So, where are ALL the older versions 5 for each platform, why aren't they available? Where are they? I am hoping this is not a depictable scheme to force users pay Enpass developers for features they already…

      • Thanks
    • 4 replies
    • 2.8k views
  9. Started by Fl0yd,

    Hello I've just upgraded Enpass to version 6.0.0. (230). After upgrade I had to re setup the WebDAV sync, but every time I press the "Connect" button, after entering the URL and the credentials the application crash. I've already send 3 or 4 crash dumps. If I put wrong credentials it does not crash but give an error about the access. The WebDAV server is a Windows Server 2016 with basic authentication only enabled. The site is in HTTPS with a certificate from a custom CA, trusted by the computer where Enpass is installed. I tried also removing the files on the WebDAV server, nothing changed. Checking the IIS Logs Enpass try 2 PROPFIND connections,…

    • 0 replies
    • 2.4k views
  10. Started by obigit,

    Hello, Just upgraded to enpass6 and the widget that appears on Firefox is very slow when saving new credentials for example, am I alone ? Windows 10 / Firefox 64

    • 1 reply
    • 2.5k views
  11. Some of the items (Bank) do not work after I migrated to v6. They were working in the previous version v5. The User name & Password field gets filled but the password field gets refreshed with spaces and login is not effected. I am not sure for how many more items this problem is inherent. I don't want to rollback to V5. So help me fast please.

  12. Started by davblo,

    When I choose to Duplicate an item "A" the result is a copy "B" but with extra fields added (from some template I guess) which I had deleted as unwanted in "A" and with all the new fields I had added in "A" appearing in the wrong order in "B" and with sections changed back to (presumably) some template version. I want duplicates to be duplicates please, not messed up copies.

    • 0 replies
    • 3.6k views
  13. I have saved one password but I can't seem to make this a favorite. I have downloaded the extension for Chrome and I'm in the Enpass Manager, but clicking on favorites provides no response. I also am a Paid member. Thanks!

    • 0 replies
    • 1.1k views
  14. Started by ClearBlue,

    Hi, did you remove the "Make Website Favicon as Icon" Option in Enpass? It was there in the Enpass 6 beta versions, but seems like it was removed in the final release. Thanks

    • 0 replies
    • 3.7k views
  15. Started by stockholmstar,

    How do I import or update the version 5 database to version 6? I understand ver 6 does nor support the databases from older version, but why cant I import the old data?

  16. Started by germanjulian,

    Hi, since the new version when I log into Windows the Enpass app starts automatically but not in the background. I have the "Open automatically on system startup" not ticked but this still happens. Bug? Win 10

  17. The title says it all. I uninstalled the 6.0 version, as it refuses the import saying "wrong password". The problem is...that it's the good one so... I don't have time to manually re-create everything from scratch. Seriously.. a software managing passwords and unable to import it's own saves Oo. I reinstalled the previous version.

      • Like
    • 11 replies
    • 4.8k views
  18. Started by FM73,

    Hello. Is there a way to stop v 5.6.10 from auto updating? I´m still using a windows phone and therefore want to stay at version 5.6.10. Yesterday morning enpass auto-updated to version 6 without asking if I want it to do so. Thanks for your help!

    • 0 replies
    • 1.3k views
  19. Started by mx03,

    Hi, i want to buy premium features for desktop without the store (using windows 7).

  20. Hello Support, thanks for the new update and the price promotion. Today I also switched to the mobile PRO version ( iOS ). Please also provide the PRO upgrade for the traditional version ( for Windows 7 ). However, there are a lot of problems: Problems with synchronization via WebDAV: If a different dataset is available on the phone than on the WebDAV server, Enpass recognizes both datasets and shows them as well, BUT Enpass only wants to merge the datasets afterwards. This process is no synchronization! If both data records are already recognized, the user must be able to select which data record is to be synchronized. If the user should not in…

  21. Started by Sundeep,

    I am thankful for Enpass's team for their quick assistance after the big update to Enpass 6. I got my Sync working with OneDrive and Premium features working on all my devices. One thing I liked about Lastpass which I think you should include in your new release is the ability to keep a history of all the password changes for a particular login.

      • Like
      • Thanks
    • 2 replies
    • 2.8k views
  22. Hi, Just installed version 6. No shortcut will work on chrome unfortunately. Tried changing the default ctrl+/ to something else and turning back to the original with no success. Also enpass does not ask me to save new log ins. Tried a couple sites to make sure. Finally, when double clicking on the tray enpass opens in the browser ui, not the full one and i need to choose the open enpass option to get that. Maybe that's how it was intended though even if i would prefer the opposite. Tried reboot and re-installation, but issues remained. Thanks for the new update, hope minor issues get sorted soon. Best, Achilleas

    • 2 replies
    • 2.9k views
  23. Started by Dexter007,

    After installing the newest 6 update, Enpass Windows 10 desktop version will not sync with Google Drive. When Sync is initiated, it goes through the process of connecting and authenticating the API, but it never completes the process within the desktop app.

  24. Started by GeoLuz,

    I've been using Enpass 6 since this day and it feels like a brand new app. It works well for me, but I have suddenly lost the ability to change the order of the fields. How can you change order of the fields on Enpass 6?

      • Like
    • 2 replies
    • 2.5k views
  25. I use Firefox V56.x because some Addons and features that don't have the new versions... I forgot to configurate to "no updates" and yesterday morning it's happend. Desktop is V5.6. and extension is V6.0 and they don't work together. So I like to download again the extension for Firefox before V57.x. but since yesterday with coming V6.x of enpass, all "old" downloads away. Where can I find the old one?

    • 4 replies
    • 2.3k views

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.