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Showing content with the highest reputation since 10/26/22 in Posts

  1. Oh jeez EnPass, this is a complete hot mess you've put your customers in. How about some more input into the thread about what you are doing about it. I can see you losing a lot of loyal customers over this..... If it's Microsoft's fault, then call them out, but tell us why at least, otherwise you are going to cop the blame for all of this. I literally recommended you to a colleague yesterday who purchased a lifetime sub this morning and he is going mad because of all this.
    4 points
  2. Hi @Manish Chokwal, as you can expect - your statement is not appreciated - as stated many times here - where was your support in time of need? where is at least the help of posting workarounds? You can stick thanks for patience and support you know where. How would you feel to be stranded only with one password - to you vault that is useless because you cat access it! You wasted 3 hours of my work time - after disfunction in matter of days you can keep your statements to yourself. No matter what you will say, at this point we all know, that we cannot trust you, you are not able to provide any guarantees about supporting you users. Your strategy is to quietly sit in the corner and then if some miracle happens and problem is solved start shouting hey fellas everything is good and great, it's wasn't our problem, nothing happened, thanks you are great. you should really start thinking about your services..
    3 points
  3. Hi @all, In light of what we've stated earlier, this appears to be an issue with Microsoft App Store, which we've escalated to them. Besides Enpass Team contacting them, I'll also keep this thread updated with any developments. Again, thank you for being patient and supporting us.
    3 points
  4. After the latest update last week enpass stopped working for me as well. Looking in /var/log/syslog (using command "sudo tail -f /var/log/syslog") while trying to start enpass I noticed the following error message: /opt/enpass/Enpass: error while loading shared libraries: libxcb-xinput.so.0: cannot open shared object file: No such file or directory Installing the required library using "sudo apt install libxcb-xinput-dev" solved the problem for me. However, I think this should be considered a bug since it required me to install a development library.
    2 points
  5. I can confirm that the above solves it, however I agree with @bunnyhero that this is a concerning laps of QC. Password managers need to have a higher standard of quality due to the importance of what they do. Loss of passwords on any level is not acceptable! Enpass is now on my "watchlist" of things to consider changing. Any more problems and will likely lose me as a "Pro" customer.
    2 points
  6. doesnt work the store version. can not install it. and still no answer of the enpass team. really bad support!!!!
    2 points
  7. use the portable version - I didn' mess with my installed version (from the store) - just download it and run it - hoping that some time it will start working again (to be able comfortably migrate..) Does anybody have recommendations ? of course looking for something reliable.. with option to store valuts to cloud of your choise - not to some provider.
    2 points
  8. Hi @all If the website version is also showing the same error, then please remove the Enpass app completely from your system and then install the website version. You can refer to the below steps - Click your computer’s Start menu and type "Enpass". When Enpass is highlighted in the search results, select Uninstall from list of actions provided. When Enpass is uninstalled, your data is deleted automatically.
    2 points
  9. If I can't be assured that this doesn't happen again, then I'm done with Enpass. This is simply not good enough for a password manager. We shouldn't need to rely on Windows store validation to access our passwords. I thought that the big feature of Enpass was that you could store your data offline and back it up to where you want. But now we're being held to ransom. NOT GOOD ENOUGH.
    2 points
  10. Hi @coryb Currently, we are providing 32-bit builds that can run on all architectures, natively or emulated. We have ported the Enpass code to Qt6, and technically we can produce native builds for arm64. However, there is still a lot to do from the migration and deployment side. Rest assured, our development team is working on it, and I have also shared your comments as feedback with them. Your patience in the meantime is appreciated.
    2 points
  11. Hey @all, Thank you for being patient with us. Our team has reproduced this issue that is specific to Android 13 and working on fixing it. In the meantime, your patience is highly appreciated here.
    2 points
  12. Hi @Dany21 Welcome to the Enpass Forums. Our dedicated development team is already aware of the requested feature and is working on implementing it. Unfortunately, I will be unable to share any ETA for the same but rest assured, I'm personally following up on it and will be sure to update this forum regarding its availability in the future. Thank you for your support and cooperation in the meantime.
    1 point
  13. I have some accounts that share the same website/username/password but require multiple entries into EnPass. The biggest example of this is credit cards. My wife's and my credit card numbers may be different for the same account, but because they are the same account, they share the same website/username/password. I add them as separate entries due to the different credit card numbers, but again they are the same account and share the same website/username/password. I would like to request a way to "link" these accounts, so they do not show as identical passwords when I am looking at the entry or as part of a password audit. I believe there is an "ignore" option I saw somewhere, but I don't necessarily want it to ignore these accounts for audits - I just want to make sure that EnPass realizes that they are two separate entries for the same account.
    1 point
  14. Hello, is it possible to describe the format how enpass generates the share link/file (enpasscard://share?data=XY&tag=XY, *.enpasscard) ? I have a tools that generates wordpress instances and then in want to import the login for a generated instance without manually copy and paste user password and url, the best way i found is using the share link. Unfortunatly i dont know how i can generate this link by myself with a custom PSK without using enpass. (The data is base64 encoded and probably aes256-cbc encrypted but where is iv stored or is salt used) thanks
    1 point
  15. Excellent - I got the Mac AppStore version and can now use Touch ID "full time". Thank you for pointing out that this had to be using the M AS version. qb
    1 point
  16. Hey @GDImitrov, Thank you for sharing the details. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. SI-3166
    1 point
  17. You also could have checked Twitter (see a post before) or other channels instead of ranting/trolling here on the forum and be more helpful next time. A post like this doesn't help at all and brings only negativity, where nobody asked for either. Hence I suspect your post will only be ignored, how much you try to be outstanding by changing the background color for the text. If you'd been testing things around, you should've quickly seen that the MS Store had issues, which you are now reflecting at Enpass, which totally is unfair/irrelevant. The only thing to complain about, is the lack of communication on the discussion forums, so you didn't have to do a single thing with your lazy and much complaining ass. EDIT: A little late to the party, but it's working for me as well.
    1 point
  18. Hey @pineman& @Nick_, I apologize for the inconvenience this may have caused you. I have forwarded your feedback to the concerned team and an updated patch will be released soon to resolve this issue. In the meantime, your patience and cooperation are highly appreciated here.
    1 point
  19. I reported a severe bug in App Store Preview about Enpass crashing on my iPhone running iOS 15.7 (and later one 15.7.1). The development team responded my review acknowledging the issue. Here is their response: "Apologies for the inconvenience caused to you in this matter. We're aware of the crash over iOS devices and our development team is working on a fix which will be released soon. Thank you for your support and patience in the meantime." Since without the fix, I am basically locked out to many of web sites and services, so I am anxiously waiting for the release with the fix. My question is that how soon can that issue be fixed and a new release be made? Every day counts, and I will be suffering as days go by until I can get the fix. Can that fixing/release process be sped up?? Thanks, Alex
    1 point
  20. I can confirm that it works again without having te reinstall anything. I'm glad that it is solved after two and a half long days. Luckely the portable version gave me access to my passwords. Regards Toine.
    1 point
  21. 1 point
  22. To let Enpass know that I'm also experiencing problems, I created this account. After seeing the comments that it was working, I tried again and it works!
    1 point
  23. Having gone through the recent comments, I tried again to install via Windows store and wooohooo!!! Enpass is up and running once again_back on track ... yup...with all my data ... Anybody else??????
    1 point
  24. Now it is working fine for me. Seems like issue is from store side.
    1 point
  25. Hey @Ivarson, Currently, Enpass is not using OpenSSL version 3.0.
    1 point
  26. Hi there, I have the same problem. Trying to solve the problem, I installed the web version but I cannot open the app because the program ask me for a password which I don't have. What can I do to use the web version of this app???
    1 point
  27. any news? since 2 years of this thread no solution for us?
    1 point
  28. i managed to fix this (for now at least) by resetting all settings in enpass desktop and starting fresh. i hate having to do this because i have to set up all my other settings each time (autolock timeouts, touch ID, etc. etc). i wish those settings could be exported separately from the vault. meanwhile, i'm not sure how many passwords i added before sync stopped working. that is-- how many passwords have i lost because they weren't synced to the dropbox vault before resetting? i had to reset one password tonight already thanks to this broken dropbox issue: that's at least one lost password. perhaps i could have recovered this password if i'd been able to merge a backup with the vault on dropbox, but i didn't want to risk losing the rest of my data, or having to spend hours removing duplicates. the unreliable sync issues (and having to reset all my data to resolve) makes me very concerned about whether i should keep trusting this app to keep my passwords in sync and to not lose them!
    1 point
  29. Recommendation yet - no. I think I'll take a closer look at Keepass now. All the other programs I have found have a subscription model and that is a no-go for me in such a case.
    1 point
  30. The update lets Enpass launch then freezes the screen.
    1 point
  31. Hello, 1) I am using Enpass 6.8.3 (1150) on MacOS 12.6. 2) I installed Enpass from the Mac App Store. 3) Safari version: 16.0 4) No, no errors when using the extension. I thought I might have found the problem: I have a QNAP NAS and the administrator login page was giving trouble. I could not select the Enpass icon and Enpass started using a lot of CPU. After that, autofill did not work on other websites. I had to restart Safari and Enpass like I described. However, since a few days Enpass is working OK on the QNAP admin login page. Enpass is also working OK on other websites now. I realize this makes it difficult to find out what the problem was. However, I noticed that Enpass generates a lot of fields with the URL of my QNAP:
    1 point
  32. It has been one month since the release of 6.8.3 and we still continue to receive the same BS response and ask to be patient. Patience has run out! So I'll ask a different question to spare myself the anguish of your canned response: What are you going to do for your subscribers for this intolerable inconvenience???
    1 point
  33. Abhishek, thank you so much for your detailed response and I'm very glad you took my question under consideration. Yes, I hadn't thought about the gift license, thanks again.
    1 point
  34. Hi @firewally We thoroughly analyzed the issue you reported and were able to reproduce the concern where the Inline Menu is not appearing on the mentioned webpage but couldn't replicate the crash. Our dedicated team is now working on resolving it, and soon a patch addressing this issue will be released. Your patience in the meantime is appreciated.
    1 point
  35. I had some problem, and your support say workking in process. What is the release roadmap? The app cannot be accessed is very frustrating.
    1 point
  36. I have TOTP emergency recovery codes stored as password and a 'token claim' stored as password as well. Will try to change those. EDIT: Indeed, after changing those fields, the message is gone! Thanks!
    1 point
  37. Hey @databoy2k, Thank you for informing the presence of this issue. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. SI-3153
    1 point
  38. Following up on native ARM64 build of Enpass. With Microsoft announcement of Surface Pro 9 5G, Lenovo, and HP all releasing new ARM64 laptops and Windows 11 on ARM is there any update to the roadmap for a native ARM64 build? Ensuring there is also awareness of ARM64 version of Visual Studio and native dev tools to support this effort.
    1 point
  39. That is the problem. Credentials does not get persisted in the TPM, you are requested to type in the master key when Enpass start. Once it is started MS Hello works as expected. In the option it is written "Master password is required every time you restart Enpass"; it should not act like that if you have a properly configured TPM. It used to work for a while, but it broke and nobody really care anymore apparently.
    1 point
  40. Dear support, Since a couple of weeks we have a problem with enpass with a combination of Google Drive When enpass tries to synce enpass crashes with the following in the log Info: [HTTP] Using AUTO Proxy detection Info: [HTTP] Enabling VERIFY SSL PEER/HOST Info: [HTTP] CURLSSLOPT_NO_REVOKE Info: [HTTP] Using AUTO Proxy detection Info: [HTTP] Enabling VERIFY SSL PEER/HOST Info: [HTTP] CURLSSLOPT_NO_REVOKE Info: [HTTP] Using AUTO Proxy detection Info: [HTTP] Enabling VERIFY SSL PEER/HOST Info: [HTTP] CURLSSLOPT_NO_REVOKE Info: [HTTP] Using AUTO Proxy detection Info: [HTTP] Enabling VERIFY SSL PEER/HOST Info: [HTTP] CURLSSLOPT_NO_REVOKE Info: [HTTP] Using AUTO Proxy detection Info: [HTTP] Enabling VERIFY SSL PEER/HOST Info: [HTTP] CURLSSLOPT_NO_REVOKE Info: [HTTP] Using AUTO Proxy detection Info: [HTTP] Enabling VERIFY SSL PEER/HOST Info: [HTTP] CURLSSLOPT_NO_REVOKE I have also send a crash report with a link to this post. We use Windows 10/11 machines with Different versions of enpass. Version 6.8.3 beta ( web version) Version 6.8.3. ( 1153) Windows store version. I also send a crash report with a link to this forun post. If you need more info let me know.
    1 point
  41. Hi @Rojma, Thank you for reaching out to us. I appreciate your efforts for taking time to provide your valuable feedback. I have duly noted your suggestion and it has been forwarded to our backend team for further consideration and feasibility. #SI-3113
    1 point
  42. Hi @all, Thank you for being patient with us. We have released Enpass v6.8.3 (Store and website version) for Windows, macOS, and iOS. Please try and share your valuable feedback.
    1 point
  43. Hi @bu11etpr00f In our testing, we have reproduced the bug that is causing this issue. Our dedicated development team is now working to resolve this issue, and a fix will be included in future versions of Enpass. Thank you for your patience in the interim.
    1 point
  44. What you are asking for is one of the core reasons people use Enpass for. Building a web version (like LastPass or 1Password) would mean that there needs to be a back end server where Enpass can “in theory” have access to your usernames/passwords to display them to you on your web browser. Many customers are not comfortable with that. In the current device model of Enpass, the passwords/keys don’t leave your device and Enpass can’t access them. I consider this the strongest security feature of Enpass over 1Password/LastPass etc. For your use case - try using the portable apps that Enpass has made available. You can save it on your USB stick or your email as an attachement, just click and run that file when you are on a 3rd party computer. No need to install and uninstall
    1 point
  45. I would love to see another field, namely a checkbox field, so automatically letting Enpass check a checkbox when logging on. Or unchecking a checkbox, for instance, to disable an option like 'keep me logged on', as several websites automatically check such a checkbox, which I don't like, because for easily logging on I am using a password manager, so such a checkbox makes it less secure, even if it's my own, non-shared computer.
    1 point
  46. Hello. When signing up, we are requested to input both username and email (and both get saved to Enpass). However on some sites, during login, only email (or username) is asked, and Enpass sometimes fills the wrong value (email instead of username or viceversa) and I have to edit the values manually to be able to login. Can we specify a default login field to be used on a specific website? E.g. set the username as the default authentication method on a website, and email on another website.
    1 point
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