Anshu kumar

Hi @SchattenMann
Thanks for reporting the issue. Please provide some more details as follows:

• On which device (Along with OS version) are you using Enpass?
• Which Enpass version are you using?
• Have you tried any other cloud as well?
• Any Antivirus/Firewall/third party network security or Proxy are you using?

Please also message the details of a demo account on your ownCloud (This is a must).

We will get back to you after investigating it further.

Thanks!

Hi Kevin

Thanks for your feedback. We tested both of the pages you reported for problems and have marked these sites for further investigation and correction.

I also want to mention that Auto-Submit feature has nothing to do with whether login is created manually or using Enpass Browser Extension. It's just some sites don't quite play nice with Auto-Submit. I assume you have to relent and not use Auto-Submit in those cases which you can disable for those particular items from Detail page using the instructions here: https://www.enpass.io/docs/desktop-mac/browser_settings.html#auto-submit-pages-after-filling-logins

Hi @kevin.purcell
Thanks for reporting the issue. We will investigate the issue and try to fix asap. Till then we request you to please bear and cooperate with us.

Hi @Ryan
Thanks a lot for notifying us. We are really thankful to our active users like you for their suggestions and feedback to make Enpass better. Coming to your point, we've noted it down and will try to fix it in next update.

Hi @Tom
Thanks for reporting the issue. This issue has been fixed and will be available in next update. Meanwhile please follow these steps:

• Open Enpass and create a empty keychain with same master password that you are using on other device.
• And then enable iCloud sync.

Hi @Da Kine

Thanks for your message. Exporting of Enpass Data in CSV and other format (JSON) is already in our roadmap and it will be available in any of future versions of Desktop.

Hi @GerardoF1975
Thanks for your message. Currently Enpass for Android is available only through the Google Play Store and at the moment we are not having any plans to release it for Amazon Fire on Amazon App store.

Hi @Lily,
As mentioned in the reply by @Hemant Kumar above, you can use Folders for better management of items. They works better than Tags. More about folders in Enpass for iOS https://www.enpass.io/docs/ios/folders.html. You can see into user guide of every platform here http://enpass.io/support/

Hi @webbson
Thanks for your suggestion. Enpass extension is fully capable to fill inside Chrome for iOS but Chrome doesn't show that on invoking the Share action. We will request Google to allow Enpass extension to auto-fill in Chrome browser and once approved, it will work like Safari.

Hi Guys,
Currently iCloud sync is supported only in Apple Devices. So if you are using Enpass in other platform then please choose another available cloud options to sync. For more details please go through the given link: https://www.enpass.io/docs/desktop-windows/synctime.html#supported-clouds

Hi @Plonqor,

Hmmm. This is because we have hard coded the color scheme of sidebar and details pane for its custom UI which is not adaptive to themes. In future we will make it adaptive to system themes but can't confirm it on timeline. Please bear with us.

Hi @Mehul

Thanks for reporting the issue. We will try to fix this issue soon in future version. Till then we request you to please bear and cooperate with us.

Hi @Craig

Sorry for the inconvenience caused to you. But starting a service the way you described doesn't qualify a good use case from our perspective to consume precious system resources. It seems the other password manager you suggested also asks for Master password once the App is killed.

At the moment (if you can update your Android system to 4.1), the possible work around is to enable the Autofill service of Enpass to keep it always alive in background (as a protection against being killed by OS). And then you will always prompted for PIN until the service is running.

Hi @hartungstenio,
So sorry for inconvenience caused to you. We are constantly improving auto-fill and hopefully this feature will be available soon in the future version of Enpass. Please bear with us.

Hi @Craig,
5 seconds test was just to check if the Enpass's default behavior of unlocking with PIN is working correctly because in 5 seconds the chances of being killed by OS are very low. As far as we understood, you are expecting a full time PIN unlock behavior (like we have in iOS) where Enpass will never ask you for Master password even if killed by OS. Currently we don't have full time PIN unlock feature, but we do have Full time Fingerprint feature and that is for Android M devices with fingerprint sensor as mentioned here https://www.enpass.io/blog/Enpass-5-for-Android-Fingerprint-support-Autofill-and-much-more/.

Shortfall of Full time PIN unlock in Enpass is for the sake of security of Master password because we don't have any Android-provided approach to secure Master password on pre Android-M devices. More at: https://www.enpass.io/unlock-using-fingerprint-in-android-marshmallow-security/

We can understand that at times, it becomes cumbersome to provide Master password but currently we don't have any secure way to implement this feature. Yes, other password managers (mainly Online one) can do this by authenticating your unlocking attempt by saved tokens, but being an offline password manager, Enpass has no such option (currently).

Cheers!

Hi @scowlingatmonday
We do have plans to develop Enpass for Android wear, but we can't assure the ETA.

Hi HarryV

We will definitely help you in migrating your data from RoboForm.

First you need to export your data from RoboForm by following these steps:
Open RoboForm-->Click On RoboForm Icon-->Select Logins -->Save this file as "filename.html".

Now you can import that data into Enpass by following the steps mentioned here in user manual https://www.enpass.io/docs/desktop-windows/import_export.html

Cheers and welcome to Enpass!

Hi Edenhaus,

Please drop us an email at support@enpass.io with details of your device, Enpass version and Web URL of University, so that we can investigate the problem.

Hi Victor Chu,

Thanks for showing interest in improving Enpass in Russian localization. 

For Enpass translation, we use an online tool crowdin.com. If you are interested in contribution please send a mail to localization@enpass.io with the corrections to be done and our QA team will revert you (might be with the invitation to join us).
 

Hi @iSCSI,

Enpass currently supports autofilling in browsers only using the browser extensions. However we have plans for autofilling in other apps (out of browser), but defiantly it will take take time.

Hi Peluzon, Thanks for your suggestion. Our Development team is working on it and it will be available very soon.

hey guys,

Thanks for your suggestion. Our Development team is working on it and it will be available very soon.

Hi hysonmb,

There is no option to choose between unlocking by Hello or master password Once you Enable Windows Hello in Enpass Settings, Enpass will prompt you to unlock keychain using Windows Hello Preferences. This behavior will continue until and unless Enpass is restarted either by you or killed by OS. After that it becomes mandatory to unlock by master password. Although in near future we will bring Full-time Hello support.

Hi Plonqor,Thanks for your suggestions. This feature is already in our roadmap. First we will rolled out for desktop and step by step on all the platforms.

Hey guys,Thanks for your suggestions. they are already in our roadmap and will be available with our future versions.