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Nishant

Unlock with TouchID options keeps disabling by itself after a few minutes

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I am an Enpass Pro member and I am currently using Enpass(version 6.3.2 (582)) on my Macbook (version macOS Catalina version 10.15.1)

The 'Quick Unlock' with Touch ID option is being auto-unchecked after I manually enable it. This happens almost immediately after I enable it. Please check the screenshot below. Is anybody else experiencing the same problem. Trying to see if there is a fix to this problem. Thanks in advance!
image.thumb.png.1b70bb6f2a2197acee860c1cf6b0f7ef.png

image.png

Edited by Nishant
Added the Enpass Pro proof
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Same behavior here.

I am also an Enpass Pro member and I am currently using Enpass version 6.3.2 (582) on my Macbook Pro with macOS Catalina version 10.15.2

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Hello all,

A Beta update with the fix for this issue has been released. Please check and confirm, we'll proceed with the release of stable version soon.

Thanks.

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The beta seems to work for me.  Downloaded v6.3.2 (599) it prompted me to update to v6.3.2(601). After update to v6.3.2(601) I selected TouchId in prefs and  it seems to be working.  TouchId setting is still persisted after an app restart.  So far so good.

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I just tried the beta again, and the process unfolded differently this time -- just as described by twm40. Now the touch-id setting is sticking.

 

Now, if only the application would go straight to the touch-id verification without requiring the user to click the fingerprint icon.

Edited by J P
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On 12/20/2019 at 9:04 AM, J P said:

I just tried the beta again, and the process unfolded differently this time -- just as described by twm40. Now the touch-id setting is sticking.

 

Now, if only the application would go straight to the touch-id verification without requiring the user to click the fingerprint icon.

Yes, I agree, this is the behavior it should have. 1Password does this; no reason Enpass can't.

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When can we expect a fix? I have installed Enpass via the Mac App Store, so no Beta for me. It is really annoying to type in my Master Password multiple times every day..

@Kashish

Edited by spn
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On 12/23/2019 at 7:02 AM, Kashish said:

Hello @spn,

The latest version 6.3.3 has been released on the Mac store. Please update your app and check if the issue has resolved.

Thanks.

Thanks for fixing this! 

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