Anshu kumar

Hi all, I am sorry to hear that you're having trouble with sync. We have found an issue with Box sync, this issue has been fixed and will be available in next update. Till then, we request you to please bear and cooperate with us. Cheers!

Hi all, Sorry to hear about the trouble. The Current UWP App doesn't support the external browser extensions due to sandbox restrictions and unavailability of required APIs to communicate with third party Apps. So to use browser extensions you have to stick with the traditional Windows PC App, at least for now. @iuri, I would like to let you know that TOTP support for Windows desktop is already available. For more details please refer user manual link here.

Hi @Richard, Thanks a lot for letting us know. We have just added the Favicon. Cheers

Hi @Philip Colmer, Sorry to hear about the trouble I am afraid to say that currently I don't have Mailman setup with me. Though the autofilling on web pages with single password field was fixed but may be Mailman is not working as expected. Never mind, I have forwarded this issue to testing team, so they can investigate further. Thinking the best for you!

Hi @tom76 We apologize for the inconvenience.This issue has been fixed and will be available in next update. Till then we request you to please bear with us. Thank you!

Hi @Anandababu, Thanks for your suggestion. We can't make any promises but hopefully we will be able to add this feature in the future versions. Cheerio

Hi @RD2000, Sorry to hear about the trouble. I've added a note to the issues, hopefully our development team can figure it out. I'm sorry I can't give you better news at the moment.

Hi @ase Welcome to Enpass Family! Really sorry for late reply, don't know how I missed your query:(. Well, its better late than never. The default location of Enpass data is ~Documents→ Enpass→ walletx.db and yes you can change it from Enpass Settings→ Advanced→ Location→ Change location and then you have to just locate the new path. At the moment, Enpass doesn't support auto backup locally in your system but have planned this feature in coming updates. No need to worry if you have setup the Sync which automatically takes backup of your data with latest changes. Cheers!

Hi @PKS, Sorry for the trouble you have started facing in Enpass. Don't worry, we will definitely help you in sorting out this issue. Please let us know some details for further investigation. Which Enpass version are you using? (Please also specify UWP or traditional for Windows desktop). What is the version of your OS? If you are a Windows Insider user, please also mention the exact version. Does the app crash only when you try to add the item or also on editing any item? Does the App crash immediately as soon as you save the item or after couple of seconds? Does Enpass crashes even if the sync is disabled? Is this issue, category specific or the app crashes no matter in which category you add the item? Cheers!

Hi @earl.grey, Welcome to Enpass Family! Thanks for the suggestion. We always Love to know what users are looking for in Enpass. Quick unlock for desktop version is already there in our roadmap but your additional comments will really help us in designing it in better way. I can't say when these changes will be implemented but it will certainly be considered and discussed. Thanks again. Have a wonderful day!

Hi @jan_jirasek, Thanks for reporting the issue. We have noted down this issue and will fix it in coming updates. Cheers!

Hi @ProJedi, Unfortunately, it sets the default Login icon for all imported items. I know this sounds a bit wonky, but we will definitely improve our import function in future versions.

Hi @saifulwebid, Thanks for your suggestion. We can't promise when this feature will be available but I can promise we are considering it.

Hi @Binh Truong, I can feel your pain and sorry for all the trouble in re-enabling the sync on updating Enpass. Actually we are not able to produce it here in our labs and none of other customer or Beta subscriber has reported this issue. Once we have diagnosed the issue, we will let you know. For now, there are some queries for you: What exactly happens? Are you not able to pull the changes from OneDrive (which has latest data) or you're not able to push the latest data from mobile to OneDrive (after making some changes on mobile)? Have you tried reinstalling Enpass? Please also try resetting the Enpass on OneDrive too (Delete OneDrive Folder there). DON'T FORGET TO TAKE A LOCAL BACKUP OF LATEST DATA ON PC. Thinking the best for you, Anshu

Hi @diego.narducci88 Thanks for your message. At present our roadmap is not public. But we are committed to improve Enpass in every best possible way.

Hi @gannerud, Unfortunately, we can't specify ETA. I know, it's frustrating from your standpoint, but we certainly don't like disappointing people either as they eagerly wait for the feature. So I apologize that I can't give you an answer, but I know the feature request hasn't been forgotten.

Hi @Wiley Marques, Please PM your Microsoft account from which you have subscribed for Beta version, so that we can remove your account from Beta Subscriber.

Hi @Wiley Marques Sorry, this is not possible. You can only install only one of them at a time. If you don't want to install Beta version, please wait for a while as stable version is coming very soon.

Hi @Binh Truong, Thanks for letting us know, we will look on this issue.

Hi @Wiley Marques Sorry for the trouble. We have fixed the issue in current Beta version. To join our Beta program, please subscribe here and we will push the update to you through Package Flight. Cheers!

Hi @Monyker Sorry for the confusion! The suggested feature Double-click of the Enpass notification area icon to show the main window is already implemented and will be available in upcoming version. Regarding your feature request Add an option for a (user-settable) global keyboard shortcut to show the main Window is already in our roadmap and will be available in future version. Hope this helps.

Hi @Simon Fu Sorry for the trouble you're facing. Please make sure you have signed in iTunes and App Store with same Apple ID from which you had purchased Enpass earlier. (Did you purchase it today itself?) Also please drop us an email support@enpass.io with the purchase receipt, so that we can investigate where the problem could be.

Hi @Binh Truong Sorry for the trouble you're facing in syncing through OneDrive. Please let us know does this issue occur only after upgrading or comes frequently. Cheers!

Hi @Anders Gustafsson Sorry for the inconvenience. Actually the Pro version of Enpass is an In-App purchase and according to Apple terms and conditions, In-App Purchases of any app can't be shared with family sharing. For more details please visit Apple support at: https://support.apple.com/en-in/HT203046 Cheers!

Hi @texpete45 Sorry for the trouble you're facing in syncing through Dropbox. Actually Dropbox has updated their SDK recently and old sdk is not working properly (seems odd, old sdk versions are supposed to be supported for long time). We have fixed the issue by updating Dropbox SDK in UWP Apps to its latest version and an update will be rolled out soon. Please bear with us. Cheers!