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iOS

Enpass on iOS
Got questions or tips? Join the conversation and get the most out of Enpass on your iPhone or iPad.

  1. … trotz versprechender Erledigung innerhalb 2 Tage ist bis heute noch nicht mal eine Antwort passiert. Bin traurig denn ich bin einer von den ersten Anhängern von Enpass, und nach solange werde ich enttäuscht. Ich bitte erneut um Überprüfung meines Falls ind auch um Antwort. Mit freundlichen Grüßen Fernando

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  2. Started by tittau,

    I recently installed and started using Enpass on my iPhone, but I frequently encounter lag and freezes when accessing "Browse." I've uninstalled and reinstalled it three times, but the issue persists. Whenever I press "Browse," it experiences lag and freezes. Other functions, however, work perfectly fine.

  3. Hi all, I've been trying to sync a new vault using nextcloud, Windows, and iOS. Creating a new vault and syncing it with Nexclout using only the Windows client appears to work fine. I can also connect the iOS app to it. However, after entering the vault's password the sync fails with error code 1308403. At this point, the Windows client still works and does not show any errors. If the local copy of the vault is now removed from the Windows client and resynced from the cloud, the same error appears on the Windows client. I did not see any healing. I've reinstalled the iOS app and deleted the Enpass folder from the cloud multiple times. I did see th…

    • 0 replies
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  4. Started by bllfr0g,

    Since upgrading to iOS 17 and app version 6.9.2, about once a day the Enpass app tell me that I "haven't used it in a while" and then it asks me to sign in again with my email address and a validation code. I've been using Enpass for about 7 years and this has never happened before.

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  5. Started by DerJan,

    Hello, I've got different vaults on my NAS. Using folder sync with macOS devices works fine, so now I'd like to add my iOS devices to the folder sync. For testing purpose I dropped a test vault into my iCloud Account, so the file is on my iOS device. Here's the problem: When setting up Enpass for iOS, I can see the file in iCloud Drive, but I can't select it. It's just light grey and can't be selected. What am I doing wrong? Thanks & Cheers DerJan

  6. Receiving an enpass item into a phone running ios16 works- the user is prompted to open the file in enpass and the item is added. Receiving in ios17 results in no prompt and automatic saving to “Files”. there appears to be no way to open the saved file in enpass. Trying to “share” the saved file with enpass results in “invalid file”, or similar from enpass. no issues sending from ios17 device to ios16 device. is there a way to share individual logins via airdrop into iOS 17?

  7. Started by Emmitt,

    When I scroll in the app it jerks/flickers terrible. iPhone 14 Pro (120 Hz) - Enpass 6.9.2

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  8. Hello everyone The title basically tells the whole story - any help is appreciated! Thanks Lukas

  9. Started by awaescher,

    Hey there, I was trying to set up a family shared vault which should be available in our home network only by design. Folder sync on a local NAS seemed a great way to do this. And it worked perfectly well with my Windows and Mac machines. However, if I try to set this vault up on iOS/iPadOS (iPhone and iPad), there's no Folder Sync to choose from. I am an "legacy" Pro user, no active Premium subscription. Thanks a lot!

  10. Started by stkjj,

    Good morning, my setup: iOS 17.0.1 on iPhone XR Enpass 6.9.2 Vault sync via NextCloud Autofill is on, single source for it is Enpass (see attached screenshot) a) "Set up verification codes using:" does not include Enpass, despite being my first source for one-time passcodes. Yes - one could argue this if it's still 2FA if both password and token are supplied by the same source, but besides from this philosophical problem, I would just like to see Enpass listed there to set up 2FA with Enpass, rather than Keychain or Duo Mobile (which only makes real sense when their push notifications come into play - extra cool to confirm a login on …

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  11. Started by Scarce Noodle,

    Hello, I just tried to create a passkey for the Gemini app on iOS and an error comes up. Not sure if the issue belongs to Enpass or Gemini, but thought I would report it here just in case. Also interested to see if anyone else is experiencing something like this, be it with Gemini or any other apps. Image attached below.

  12. Started by xeliw42651,

    Hello, i recently got an Iphone 12, and installed the enpass app, but it does not sync with my google drive cloud. It worked on my andriod phone and it waorks on my windows pc. So any ansers? https://kodi.software/ https://dltutuapp.com/tutuapp-download/

  13. Started by NeoDee,

    Hello, since my Phone updated Enpass to version 6.9.0 the app crashes after Login with FaceID or after putting in the password. It says validating and then crashes. in Safari the Autofill function is still working, but the app itself is not usable. Restarting phone does also not solve the problem… regards

  14. Started by Haifeif,

    Dropbox Sync worked for years without any problem. Then, Enpass started to add features. I never aksed for, nor needed them. Since than, web handling is almost impossible, and IOS dropbox sync is no longer working. I use Enpass 6.7.4 (933) I recommended the software to a lot of people, please don't give me the impression, that this was a mistake! Rgds, Uwe

  15. Started by Jose Perez,

    My wife forgot her master password; does exist any way to recover to her email? Regards

  16. Started by PathFinder3356,

    - resolved -

  17. Started by kos1958,

    Hallo, Auf meinem iPhone sind seit heute plötzlich nur noch die 10 Standart Einträge sichtbar. Auf meinem Mac funktioniert alles. Das iPhone will das ich ein Abo abschließe, der Kauf lässt sich auch nicht wieder herstellen, da ich angeblich keinen habe. Ich habe allerdings eine lebenslange Version. Was kann man da tun?

  18. Started by IPMedien,

    Hey there, i have following Issue. On my Windows PC works syncing with WebDAV. On my iPhone it’s not working anymore. I got all the time the same error that my WebDAV is not founding. I tried to reinstall the App but still doesn’t work. Also tried to reset my network settings and the same thing. The thing is, I saw in some Troubleshooting articles that I have to activate the Option in Privacy / Local Network but the Option is not there. Error message: Could not connect to specified WebDAV folder produce. Check yours username and your password. Im pretty sure that the username, the Password and the URL is correctly. my iOS Version is Up-to-Da…

  19. Started by sebixibes,

    On the app the face ID is not working and asking for manual password - I don't remember password form keyboard but how to restore FaceID working again?

  20. Similar issue as another thread but a different app: In my case: Enpass 6.8.7 (710), iOS 16.5, app: "Rogers Bank"

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  21. Started by Staatsfeind,

    Hello, if I install enpass on the iOS device, how can I import an existing database via WebDAV? I can only create one new one at a time. Thanks very much!

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  22. Hi guys, i am using enpass 6.8.5 on iOS 16.0 (20A362) on iPhone 13. Everything worked fine until maybe 12th of november - i didn't install any system updates, but app autoupdate feature is activated, so maybe enpass got updated. Anyways - autofill feature is broken. Enpass recognizes that there are entries in the vault: But as soon as i choose an entry, the screen turns grey-ish (because face id should be activated) - but nothing happens. If i change app and come back to safari there are entry suggestions there again - but it doesn't work. I have tried using PIN instead of Face ID - same result, on every website. If i choose the key …

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  23. 15.06.2023 COMPLAIN fro hnayton@gmail.com account. In December 2022, I bought an ENPASS Premium license for 12 months for all devices. Today in the application I have information your license expired renew the license. On an iPhone Pro 12 I have information, your license has been canceled, a refund has been made. Explain what this means???, after all, my license should be valid until December 2023??? PLEASE EXPLAIN

  24. Hi! As of this morning, I couldn’t get any password from Enpass in Safari. All software is on the latest version, but this message is everything I get, when trying to login into my Synology NAS, websites etc. I’m not totally sure about my translation of the message since I’m using the German version of Enpass. Restarting/resetting the iPad and restarting the app has been tried without success. I just now had the idea to change from FaceID to PIN login in Enpass and this finally solved the problem. Even switching back worked. Pretty strange error I think, since everything else related to FaceID worked fine the whole time. Maybe this can help someone r…

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    • 95 replies
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