Abhishek Dewan
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Posts
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Joined
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Days Won
16
Posts posted by Abhishek Dewan
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Hi @INTRASERVER
Thanks for the suggestion.
Happy to have you on board, you made the right choice! I have also forwarded your comment as feedback to the dedicated development team so they may improve upon it in the future Enpass versions. We appreciate your patience and support in the meantime!
#SI-2563
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Hi @Vilkacis
Thank you for the details. We are investigating your concern but require some additional information-
- On which all devices are you using Enpass? Since you mentioned you are facing a similar issue on your Windows PC, could you please share the OS, Enpass version of your PC, and other devices?
- As you cannot retrieve the attachments on your devices, are you able to view attachments on any of your devices?
- "It appears that any attachment loaded prior to 2021 will not be retrieved." - Have you made any change like changing the device or any other scenario after which this issue started occurring?
Enpass appreciates your patience and co-operation in this case.
#SI-2556
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Hi @Miraculix
Thanks for the details but it seems that the images you attached are not opening on my side. Could you please re-attach those images or share them at support@enpass.io?
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Hi @pmcruiser
Our dedicated development team is still working on a patch for this issue, and it will be released soon. I will not be able to provide any ETA at the moment but rest assured, I'm closely following up on this case, and I will be sure to update this forum regarding any new's on this issue. Enpass appreciates your patience and co-operation in the meantime.
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Hi @mP7
Our dedicated tech team is still looking into this issue. I will not be able to provide you with any ETA at the moment but rest assured, I'm personally expediting this case for you. I will also share any updates with you regarding this case on this forum. We appreciate your patience in the meantime.
#SI-1874
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Hi @Timotheus
Welcome to the Enpass Forums.
I will gladly assist you with your query, but to do so, I require some additional information. Please share the below details with me, and I'll get this checked for you -
- The version of the Enpass app and OS you are using.
- Could you please confirm if you have observed this behaviour while editing items, creating items etc?(It will be great if you can provide a screenshot)
- Does this happen for all punctuation marks or just specific one's?
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Hi @jarruby
Welcome to the Enpass Community!
As Enpass is an offline password manager, all your data is totally under your control, and we have no access to it. It is to ensure the best and optimum security for your confidential data. However, if you have cloud synchronization enabled, that means if you have synced your vault with any cloud server like iCloud or Google Drive(not manual backup), please let me know, and I'll gladly help you restore your data on your device.
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Hi @DrSuSE
I will gladly assist you with your query. Please share the below details with me, and I'll get this investigated for you -
- The version of the Enpass app and Extension you are using.
- Are you facing a similar issue on any other browsers as well?
- A short video capture showcasing this issue would be helpful.
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With the recent updates for our extension, the Enpass now lets the browser control these settings, along with the keyboard shortcuts natively. However, I completely understand where you are coming from, and I have shared your comment as feedback with the development team. Appreciate your kind understanding in this case.
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Hi @Vilkacis
Welcome to the Enpass community!
To investigate this issue thoroughly, I will need some additional information. Please share the below details with me and I'll get it checked for you -
- The version of the Enpass app and OS you are using.
- Are you facing a similar issue on any other device as well?
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The requested feature is on our development roadmap. I will not be able to share any ETA for it right now, but I have shared your comment as feedback with the dedicated development team. Appreciate your patience and support in the meantime.
#SI-573
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Hi @romkazor
Our dedicated development team is working on implementing the requested feature on a priority. I will not be able to share any ETA for the same but rest assured, I have shared the comments as feedback with them. Enpass appreciates your support and patience in the meantime.
#SI-1254
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Hi @Saptak
Thank you for the details. For the option to manually add the app to which the user wishes to fill the data in, I have shared your comment as feedback with the dedicated development team so they may check its feasibility and implement it in the future.
Since you mentioned you are facing autofill issues with some applications, please make sure that Android Autofill Service, Autofill using Accessibility, and Enpass Keyboard settings are enabled in your Enpass Settings > Autofill. If the issue persists, please share the name of all those applications where you are facing autofill issues, and I'll get it checked.
#SI-2550
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Welcome to the Enpass Community!
I would suggest you to check the following links to make sure you are not missing any steps while trying to setup Wifi Sync-
- For Setting wifi sync through Manual Setup
- For setting wifi sync through QR Code
- For Troubleshooting
If the issue persists, then I will need some additional information. Please share the below details with me, and I'll get this checked for you -
- The version of the Enpass app you are using on your iOS device and Mac mini.
- A screenshot of any error occurring while trying to setup Wifi sync would be helpful.
#SI-2519
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Hi @Saptak
To assist you better with your request, please share the version of the Enpass app, OS , device details, and I'll then look into it for you.
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Hi @Welshdog
Our dedicated team is still working on a fix that will be implemented soon in the upcoming Enpass version, but I will not be able to provide any ETA at the moment. Rest assured, I'm closely following this case and will share any news or update regarding a fix on this forum.
#SI-2303
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Hi @chris007
While sharing a vault, please make sure that the vault is synchronized with the same cloud account on both your and your family member's device. Also, while sharing, if any changes are made on one device, it takes few seconds to reflect on other devices. If you could also share the cloud server you are using to synchronize the common vault, that would be helpful. You can also refer to this link for more information.
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Hi @vidario
You will be glad to know that we have reproduced the bug on our end due to which this issue is occurring. Our dedicated tech team is now working on a priority to get it fixed and soon, a patch addressing this issue will be released. Enpass appreciates your patience and support in the meantime!
#SI-2528
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To turn off the Inline Menu feature, you can disable 'Show Inline Autofill Menu' in the Enpass Extensions setting page of your browser. Please refer to the steps in this link on how to access the settings page.
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Hi @Doobopuk
Welcome to the Enpass Forums.
I will gladly help you with your query. Please check the below settings once and let me know if you have enabled them.
If the issue persists, please share the below details with me, and I'll get it investigated -
- The version of the Enpass app.
- A screenshot of any error occurring would be helpful.
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Hi @gogoriviera
Welcome to the Enpass Forums.
You can set up synchronization between your devices, so any changes you make on one device will also reflect on the other. Here's how you can do it -
You can set up cloud sync on your device by going to - Enpass Setting's → Vaults → Select the Vault for which you would like to set up sync → Setup Sync → Select the cloud → Continue.
On the welcome screen of the Enpass application on your handset, or after creating a new vault, choose to Restore Existing -> Cloud account to which you synced the details above → Enter the Vault password → Continue. All the passwords will be synced to your device. You can repeat this step on your other devices to restore your data.
Hope this helps!
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Hi @RMJM
Welcome to the Enpass Community!
I have taken note of your suggestion and have also shared it as feedback with the dedicated tech team so they may check its feasibility and consider it for future Enpass versions. Appreciate your patience in the meantime!
#SI-2534
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Hi @Operations8
Our team is working on a fix that will be implemented soon in the upcoming Enpass version, but I will not be able to provide any ETA at the moment. Rest assured, I'm closely following this case and will share any news or update regarding a fix on this forum.
As a workaround, for now, you can add the websites on which this issue is occurring to the block list on the Enpass Extension Settings page. Here's how you can do it -
- On your browser, go to its Settings → Extensions → Enpass Extension → Details.
- A new page will open. Please scroll down on that page and select “Extension Options“.
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On the Enpass Extension Settings page, scroll down to “ Inline Autofill Menu Blocklist“, copy the URL of the webpage where this issue is occurring and paste it in the “ Add URL “ field followed by an asterisk in the end.
#SI-2460
Chrome/Firefox/Edge Extension blocks dropdown on website
in Autofilling and Desktop Browser Extensions
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Hi @CarstenS
Welcome to the Enpass Community!
The Block-list is actually URL-specific and not domain-specific. However, If you wish to block certain domains or even sub domains, you can use wildcards by adding * before or after the domain. Please refer to the below examples -
Hence, the URL field should accept most wild cards. However, if you face any issues while adding any particular domain, please let me know, and I’ll be happy to get it checked for you.