Amandeep Kumar

Your suggestions are highly appreciated, and we always welcome ideas to improve our service. Here's a response to your feature requests: **Two-Factor Authentication (2FA) and Multi-Factor Authentication (MFA) for Enpass Login:** While we don't currently offer native 2FA or MFA options within Enpass, you can enhance your account security by utilizing the keyfile feature as a form of 2FA. This adds an extra layer of protection by requiring both your master password and the keyfile to access your vault.

Thank you for providing additional details. To help resolve your issue, could you please check the following: 1. Multiple Enpass Apps: Are you using multiple versions of the Enpass app, such as the version from the Mac App Store and the version from the Enpass website? This can sometimes cause conflicts. 2. Browser Extension Communication: The Enpass browser extension communicates with the Enpass app over the localhost address. Please verify that no third-party security software, extensions, or firewalls are interfering with localhost connections on ports 10391 to 10395. To check this, you can run a command in the Terminal: - Open the Terminal on your Mac. - Type the following command and press Enter: ``` lsof -i:10391 ``` If this command shows no output (blank), try the same command with other port numbers between 10391 and 10395. Please share the output of these commands with us.

To ensure your data isn't deleted when you sync with Google Drive, please follow these steps: Make sure you have a secure backup of your Enpass data stored locally on your Mac. On your Enpass app, go to the sync settings and disable any existing sync with Google Drive or any other cloud service. Log into your Google Drive account and check the Enpass folder. If there are any old or corrupted sync files, consider removing them to avoid conflicts. Go back to your Enpass app and re-enable the sync with Google Drive. When prompted, select the option to merge data rather than overwrite to ensure your current data is combined with the data on Google Drive. By following these steps, you can avoid data deletion and ensure that your Enpass data is safely synced across your devices. If you continue to experience issues, please provide more details or screenshots so we can assist you further.

The feature you mentioned is already available in Enpass. Please refer to the image below for more details:

our development team has accepted your feature request and has begun working on it. Adding a new feature may take some time, but rest assured, we'll keep you updated on the progress.

I am glad to inform you that, Our development team has created a fix for issue you were facing. we have launched the Latest version of Enpass Store version 6.10.1. Try downloading it from the link below: Enpass Latest version Please try it to see if this resolves the issue and share your feedback with us.

Enabling the Temporarily unexpire M124 flags flag Open Chrome, then type chrome://flags into the address bar In the flags page which opens, tap the search box, then search for M124 Tap Default under Temporarily unexpire M124 flags then tap Enabled. Tap the Relaunch button that appears at the bottom of your browser Enabling Android Credential Management for passkeys flag Open Chrome, then type in chrome://flags into the address bar In the flags page which opens, tap the search box, then search for passkeys Tap Default under the Android Credential Management for passkeys flag, then tap Enable for Google Password Manager and 3rd party passkeys Tap the Relaunch button that appears at the bottom of your browser

To resolve Enpass forgetting its configuration on Linux Mint 21, try the following steps: 1.Ensure Enpass has the necessary permissions to read and write its configuration files. 2.Verify that the configuration files are stored in a persistent directory like `~/.config/Enpass`. 3. Ensure the files and directories are owned by your user and have the correct permissions. Use: ```bash sudo chown -R $USER:$USER ~/.config/Enpass sudo chmod -R 700 ~/.config/Enpass ``` 4.Sometimes a fresh install can resolve configuration issues. Backup your data, uninstall Enpass, and then reinstall it. If issues persist, consider reaching out to Enpass support at support@enpass.io for further assistance.

Please open the main Enpass app and follow these steps: Search for the item in the Enpass app that was added via the Browser extension and share the results. Add any new items and check if the newly added item gets saved in Enpass. You can verify this by searching for the item or by using the Sort By "Created Time" option. Please share a screenshot of this. Have you installed two Enpass apps (one from the Website and one from the Mac Store)? If so, please let us know. Your cooperation is greatly appreciated.

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3840

Our technical team has acknowledged the issue and is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application.

Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3837

We appreciate your feedback. However, due to data security concerns, we cannot recommend removing the password-protected encryption requirement for shared items. While we acknowledge that this change may inconvenience some users, it is essential for maintaining the security and integrity of your shared information. We're constantly evaluating our features and considering user feedback, so your input is valuable to us.

Currently, the extension doesn't fully support filling in all six individual 2FA fields. However, it can automatically populate most of the six-digit TOTP fields because the website handles that internally. The extension intelligently guesses the single TOTP field based on common keywords and tries to autofill it. Then, the website distributes the filled TOTP contents across the six fields. This behavior is also seen in PayPal.

If you're currently experiencing the reported issue, please ensure the following steps on your PC: Verify that your browser does not have a verification code signature by re-downloading it from its legitimate source and trying again. Ensure that you are not using any VPN connection. Confirm that the Enpass application is running on your PC. Make sure the latest version of Enpass is installed on your PC. Check if the browser has been blocked from making connections to the Enpass app. To unblock the browser, open Enpass, go to Settings > Browser > Browser Authentication, and click "Review Browser." Find your browser and click "Remove."

Our technical team is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application.

Certainly, we're here to assist you. To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.

Thank you for reaching out and providing your valuable feedback. I've forwarded your request to our development team for their consideration. We greatly appreciate your input as it helps us improve our product and better meet the needs of our users. #SI-3834

Our technical team has acknowledged the issue and is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application.

Our technical team is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application.

To set up passkeys, please follow the link provided: Passkeys Setup. If you encounter any difficulties, please let me know, and I'll be happy to assist you further.

Our technical team is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application.

We are working on the issue which you reported but we require some additional information from you. Request you to please try the below steps and share your findings with us - Disconnect sync from Dropbox. Take a manual backup of the data Perform erase everything operation from Enpass Settings → Advanced Setup and create a new vault then sync it to the Dropbox account after creating the vault. (Keep same password as the master password while creating the new vault) Also, If you are using different Enpass versions on different platforms or devices then please update Enpass app to 6.9.0 (and above versions). If the issue still persists then, Please share these details: Are you using a different version of Enpass on any other devices? If yes, please share the device info and their versions. Does this issue occur after the recent update? If possible, could you please share your previous Enpass version on android device? Have you tried the same sync on different platform (like windows). Can you provide more details or steps after which the issue started occurring? A short video in this case would be helpful. Your cooperation in this matter is greatly appreciated. For more information and help, feel free to contact us via the same email, and we will be happy to assist you. Also, visit our user manual.

while we look into this issue, can you confirm following: If the issue is specific to this particular website or is common to all websites they use? Can they verify if search filter in their extension is set to search by “Fields”. To verify, they can perform below steps- Open browser extension in any browser and click on mentioned button for filters From the dropdown menu that appears, select “Fields” option. Once this is done, again try to search with the existing search phrase they used as shown in video.

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. Thank you for your patience, and feel free to provide any additional feedback. #SI-3822