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  2. Yesterday
  3. Your understanding is accurate, and I fully grasp the point you're making. Regrettably, at present, purchasing family or Enpass Lifetime plans via app stores is not available. I appreciate your feedback, and I've passed on your request to our development team for their consideration. #SI-3733
  4. When transitioning from a one-year subscription to a Lifetime Plan, the remaining amount from your current one-year subscription won't be applied towards the Lifetime Plan. Instead, it will be treated as a new purchase. Upon purchasing the Lifetime Plan, it will be activated immediately. For further assistance, please contact us at support@enpass.io.
  5. Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3732
  6. Last week
  7. We completely understand the inconvenience this has caused and would like to thank you all for raising this concern. Enpass always strives to be vigilant and assist users in such matters. Indeed, @AnakinCaesar, you are correct that Enpass support was not available due to the long weekend. Having said that, I have already discussed the issue with the Enpass support team and will see if more spam filters can be implemented to stop these bogus spam posts. We thank you again for your efforts in making the Enpass Forum spam-free.
  8. Hi, I'm liking the added convenience and peace of mind Enpass brings with Passkey support (when it doesn't freeze). However, there's room for improvement. I currently and rightly have 1 Enpass entry for all my eBay.com/eBay.ca/eBay.whatevercomesnext accounts, as they share the same user name, password and 2FA code, and are merely for shopping different countries. So, I simply add the additional eBay domains as URLs under the Enpass entry, enabling me to use the same credentials on the various domains, and avoid the "Duplicate Password" warning in Enpass. However, when setting up Passkeys for the accounts, I noticed that the Passkey for eBay.com wasn't also working on eBay.ca, instead, I needed to set both of them up serparately. So, upon attempting to do so, Enpass overwrote my current eBay.com Passkey with my eBay.ca Passkey instead of saving both of them under my eBay account credential. Can you please improve Enpass to support multiple Passkeys under 1 entry, just like URLs?
  9. I apologize for any confusion. Could you please confirm if you were able to import the attached Bitwarden exported sample CSV file to Enpass? Additionally, please open the attached sample CSV file in Notepad, and also open your exported CSV in another window of Notepad. Then, compare the header row along with a data row of both CSV files. Are they similar or not? If you find any differences, please edit those fields in our CSV and attach it back to the response. Thank you for your cooperation. https://drive.google.com/file/d/1Ms0v_M_VuVci69_52JAjHgTPjgWueIgl/view?usp=drive_link
  10. Yesterday was the Holifestival - a national holiday in India. So no surprise, noone is attending currently. Sad but true.
  11. The Forum is floated by spam messages. If Enpass is not able to add proper spam detection to their forums or at least human supervision that reacts in a time frame distinctly under 24 hours – why should potential customers trust Enpass security if the public representation to user seeking for support is so bad?
  12. If I purchase an individual subscription via in-app, which is only possible for one year – in order to fully test Enpass – and then decide to purchase a Lifetime Plan: will the remaining amount of the current subscription be deducted or will the Lifetime Plan start after one year?
  13. On this Enpass Support Page it is stated that As explanation there is a link to this Apple Support Page about Family Sharing on which we get the information that family sharing is technically possible with in-app purchases... There are a bunch of apps that use family sharing subscription paid with in-app purchases, i.e. Fantastical Calendar or Halide Mark II Camera etc. Why is Enpass stating that it is "technically not possible" though the decisive point is if Enpass wants to participate in-app purchases supporting family sharing?
  14. That’s good. Have you compared both codes, Windows and iOS if they are the same? (Open both apps and have a look at the same time at both codes) if they are not, something is out of sync.
  15. Windows Timezone is set to automatic
  16. Now i tried direct login on ios it worked it might be a windows client problem.
  17. Where should the timezone set in enpass or where?
  18. Have you checked, that the time (zone) is correctly set?
  19. hi, i have a problem with the generated one time codes i tried to login in my account on nintendo and on playstation but both platform says the codes a not valid the only way to login is to use the backup codes. I tried to use the codes from my ios device they also not accepted Is there a bug in the latest releases? I'm on Windows 11 Enpass Client 6.9.5 (1639)
  20. Sorry, just read it now and thanks for the reply: Enpass Version: 6.9.5 (1639) OS: Windows 11 Pro / 23H2 / 22631.3296 / Windows Feature Experience Pack 1000.22687.1000.0 I'll be looking into the curl Errror
  21. Thanks for your reply. Much appreciated. I have been doing what you said but the menu on Google Apple etc would not come up. I logged on to my wifes PC and it worked. So I noticed mine showed with WiFi sync that I was synced with a IP address. So I had to stop that and then go into Vault as you said, the options including Google was there. So now it works. Thanks again.
  22. Exactly what I'm looking for, I desperately need this function, not only for passwords but also for 2FA verification codes
  23. We understand your concern, and we want to update you on the progress. Our development team has created a fix for the issue you were experiencing, which will be included in the upcoming update.
  24. Just to let you know (by the way - asking for an update of this issue) - Proton Pass has implemented recently passkeys support in their password manager - it works perfect on that vercel.com site (registering and using passkey successfully on every login attempt), so this is not an issue with this particular site, but rather an issue (a bug?) in the given implementation (Enpass). So, it would be nice to have a highest priority on fixing this issue. Thank you.
  25. Actually the error code 1308018 indicates a "curl error 18 - transfer closed with outstanding read data remaining." This could be due to misconfigurations on the server side. @kobe_highlander
  26. We truly appreciate your patience, and as discussed previously, our team has confirmed that the issue is definitely reproducible at our end. However, the fix is still being worked upon. I certainly understand that the rollout of the fix is taking more time than expected, but rest assured, Enpass is aware of this. Let me share this feedback with the team to prioritize it accordingly.
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