Everything posted by Pratyush Sharma
-
Sync Error Password of data on OneDrive is required - but no changes have been made
Hi @Jay Salh, Sorry for the inconvenience caused to you. Please let us know are you able to access all your data on any device? If Yes, follow the below steps to restore the sync: Take a manual backup of the data on all the devices. Disconnect the sync on all devices. Remove the Enpass folders from OneDrive account. Login to the site https://account.live.com/consent/Manage with the same Microsoft account and delete all the permissions for Enpass. Re-set up the sync with OneDrive on all the devices and check. If the issue persists, please let us know.
-
Windows Hello and multiple screens
Hi @Das_Schaf, Thanks for writing in. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
-
Excluding passwords from Password Audit
Hi @Martijn;), Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
-
Problem when saving new entry from an app or in chrome
Hi @Thorsten79IN, Welcome to the forums! Our Dev team is working on it. Hopefully, will be available in the future updates. Till then, we will request you to please co-operate with us. Thanks!
- Search on Enpass for Windows
-
Masked password entry support
Hi @Mateusz, Thanks for sharing the details. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
-
Enpass stopped syncing with OneDrive due to bad master password?
Hi @Rojma, Thanks for writing back in. We are glad to know that the issue has been resolved. Please update us if you face any issues.
-
Restore via local files
Hi @Webber731, Sorry for the inconvenience caused to you. Please share the following details so that we can help you better. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Thanks!
-
Is there a password verification option?
Hi @chamomile, Welcome to the forums! No, unfortunately there's no option to verify password fields. But, we're taking this forward as a feature request. Thanks.
-
Enpass stopped syncing with OneDrive due to bad master password?
Hi @Lürgen, Sorry for the trouble you are going through. We are working on this issue, and hopefully fix will be in the next update. Till then, we will request you to please co-operate with us. Thanks!
-
Wrong username with autofill
Hi @Ingrove, We need a little input from you, so please let us know the following details so we can help you better: Are you facing this problem on all websites and apps? It possible, please share the name of the website/App. Which browser are you using as a default browser and its version? Are you facing this problem when you try to Autofill via Autofill using Accessibility or Android autofill service? Thanks for your co-operation.
-
Sync problem
Hi @jimi_t, Welcome to the forums! We are sorry for the inconvenience caused to you. For quick troubleshooting, disconnect the sync from all the devices and reconnect it again. Now do some sample change like mark any item to favorite, add a new item in any one device. Now check does the changes are reflected in other devices? If your problem persists, please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Are you getting any error message or code during sync? If yes, share it with us. Does the Date and Time setting set to automatic on all devices? Does the last synced time get updated on the sync page?
-
Syncronisierungsproblem WebDAV mit WIN 10 (bei Android alles einwandfrei)
Hi @JayGee, We are sorry for the inconvenience caused to you. For quick troubleshooting, disconnect the sync from all the devices and reconnect it again. Now do some sample change like mark any item to favorite, add a new item in any one device. Now check does the changes are reflected in other devices? If your problem persists, please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Are you getting any error message or code during sync? If yes, share it with us. Does the Date and Time setting set to automatic on all devices? Does the last synced time get updated on the sync page?
-
Fields: the first letter is not fully displayed
Hi @Endru, Thanks for notifying us. I'm glad to know that the problem has been resolved.
-
Authorize OneDrive account uses wrong Edge profile
Hi @biconix, Thanks for notifying us. I'm glad to know that the problem has been resolved.
- Is enpass still availble for Linux?
-
xubuntu 64 bit 20.04
Hi @chke419, Sorry for the inconvenience caused to you. I have noted down this issue and notified the team to look into it.
-
iOS App not accessing correct vault
Hi @chatchops, Welcome to the forums! Please let us know are you using same iCloud account to sync data in both the devices so we can help you better. Thanks!
-
Sync lost: Password of data on OneDrive is required
Hi @Baui, Sorry for the trouble you are going through. I have forwarded your input to the concerned team to look into it. Meanwhile, we want to inform you that we are working to have the latest version released ASAP. Thanks!
-
Sync Error Password of data on OneDrive is required - but no changes have been made
Hi @unpaid tester, Sorry for the trouble you are going through. I have forwarded your input to the concerned team to look into it. Meanwhile, we want to inform you that we are working to have the latest version released ASAP. Thanks!
-
Tags shows items that don't exist
Hi @jhk, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
-
List items under Categories in Alpha Order
Hi @ahoodnick@gmail.com, Welcome to the forums! Please have a look at our user manual to check how to sort items in alphabetical order, and If you have any further queries, let us know.
-
Fields: the first letter is not fully displayed
Hi @Endru, Thanks for sharing the details. Please follow the steps mentioned in this FAQ and revert to us if the issue persists, Thanks for your co-operation.
-
Unable to sync with dropbox
Hi @Sim Goldblum, Sorry for the trouble you are going through. Please update your Enpass app on all the devices to the latest version and let us know if it persists.
-
Autofill Samsung internet
Hi @Anon9898, Welcome to the forums! We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!