Everything posted by Pratyush Sharma
- Search on Enpass for Windows
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Cannot import data from 1password
Hi @Lugick, Thanks for writing in. I have noted down your feedback and notified the concerned team to look into it.
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Autofill | Wrong login(s) selected
Hi @Teyln, it would be a great help if you can explain this scenario a bit more, it will help in clear understanding the problem before further proceedings.
- Yubikey Support
- Not Starting on Linux, Xubuntu
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Passwords Not Entered In OneDrive.live & Outlook.live
Hi @Thoughts?, Sorry for the inconvenience caused to you. We'll have this behavior checked with the Dev team. With that being said, we promise the auto-fill feature will considerable improve in the upcoming updates.
- Enpass 6.4.0.631 no longer starts
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No Autofill
Hi @AlfLaSalle, Thanks for writing in. I have noted down your feedback and forwarded it to the concerned team to look into it.
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Set TouhID first (in Mac)
Hi @PASHKA, Welcome to the forms! We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
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Some problems to launch enpass
Hi @Ally, Sorry for the inconvenience caused to you. If possible, can you please share the screenshot of the error you are getting so we can investigate further. Also, can you confirm that you have installed Enpass from our website? If no, then please reinstall Enpass and let us know if the issue persists.
- [SOLVED] Existing user, new phone, & registration problems
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Enpass running whenever gmail is opened
Hi @pratheep, Sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Thanks for your co-operation.
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Enpass 6 constant cpu usage with webdav syncing when locked in background
Hi @Andreas M., Sorry for the trouble you are going through. We are already working on this issue and hopefully, fix will be available in the future updates. Till then, we will request you to please co-operate with us. Thanks!
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[Manjaro] Can't start in tray
Hi @romu, Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
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Minor Glitches
Hi @Thoughts?, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
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WebDAV Sync Error Nextcloud
Hi @Alexxander @oliwor @Butimo, Sorry for the inconvenience caused to you. To investigate further on this issue, we want a little input from your side, so please take the backup of Enpass data and perform these steps and let me know if the problem persists. Download the debug version of Enpass from the below-mentioned link. Windows: https://dl.enpass.io/beta/windows/setup/6.5.0.681/Enpass-setup.exe Linux: https://dl.enpass.io/beta/linux/setup/6.5.0.681/enpass-setup.deb Mac: https://dl.enpass.io/beta/mac/package/6.5.0.681/Enpass.pkg Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Then set up the sync again with WebDAV and wait for the error. When you receive an error occurs --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us via mail at support@enpass.io. Please confirm if there is a different master password on different devices connected to the same cloud? Thanks for the co-operation.
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[Manjaro] Can't start in tray
Hi @romu, Welcome to the forums! Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using?
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Import from Roboform
Hi @KLS, We are sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Which Roboform Version are you using? Thanks for your co-operation.
- Find Duplicates Option
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steam TOTP support request
Hi @user from keepass, Apologies for the delay. Please note that our team is working on it. However, we’re not sure of a specific timeline when this will be fixed. Please stay tuned for the updates. If you have any other queries, please let us know. Thanks.
- [SOLVED] Existing user, new phone, & registration problems
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Icloud Sync on WIN 10 requires daily new apple confirmation
Hi @Chris uses Enpass, Sorry for the inconvenience caused to you. I had serious trouble with the the sync with ms onedrive on all devices (mac/pc/ios/Android) because I have 2 Accounts. After some API changes is wasn't possible any more to use my onedrive private account. We are working to solve this issue. An updated version will be available soon where we have made some changes. Please try the latest version of Enpass and share the feedback with us. So I switched to icloud drive sync. Everything works again like a charm but I have to reconfirm every time the apple enpass permisson only on my my PC. I confirm via iphone and enter the 6 digit code. But the Browser Windows redirecting to enpass hangs forever: Please try to change the default browser and let us know if the issue persists. Also, have a look at this FAQ regarding re-authenticating sync daily. Hope this helps!
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Display category on currently active item
Hi @secrets, Welcome to the forums. Thanks for letting us know that you would like to see support for the same. Significant user demand is a big factor that determines our priorities for new features. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the concerned team. Thanks.
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Enpass shortcut gone, and can't find in "apps"
Hi @Forsythia, Sorry for the trouble you are going through. Please let us know are you using Enpass Website or Store version. Also, try to find the Enpass app in the start menu apps list and right-click on app entry and select -> More -> Pin to taskbar. Thanks for your co-operation.
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Sync Error Password of data on OneDrive is required - but no changes have been made
Hi @Martin6800, Thanks for sharing the workaround. We are working to solve this issue. An updated version will be available soon where we have made some changes. Please try the latest version of Enpass and share the feedback with us. Till then, we will request you to please co-operate with us. Thanks!