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Pratyush Sharma

Enpass team member
  • Joined

Everything posted by Pratyush Sharma

  1. Hi @gpf, Thanks for writing in. Currently, there is no such option in Enpass. However, we have noted down your valuable suggestion and forwarded it to the concerned team for further consideration.
  2. Hi @Lugick, Thanks for writing in. I have noted down your feedback and notified the concerned team to look into it.
  3. Hi @Teyln, it would be a great help if you can explain this scenario a bit more, it will help in clear understanding the problem before further proceedings.
  4. Hi @Thomas Vogel, Thanks for writing in. I would like to share that this feature is already in our road map and our team is working on it. Hopefully, the same will be available in the future version of Enpass. Your patience will be highly appreciated. Thanks for understanding.
  5. Hi @whyglobaleyes, Welcome to the forums! Please try to run the command in terminal as mentioned by @genbushi and share the output with us. Thanks!
  6. Hi @Thoughts?, Sorry for the inconvenience caused to you. We'll have this behavior checked with the Dev team. With that being said, we promise the auto-fill feature will considerable improve in the upcoming updates.
  7. Hi @Juliano, Sorry for the trouble you are going through. Our team is working on this issue, and we will keep you update once we hear from them. Meanwhile, please try to update your OS and share the findings.
  8. Hi @AlfLaSalle, Thanks for writing in. I have noted down your feedback and forwarded it to the concerned team to look into it.
  9. Hi @PASHKA, Welcome to the forms! We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
  10. Hi @Ally, Sorry for the inconvenience caused to you. If possible, can you please share the screenshot of the error you are getting so we can investigate further. Also, can you confirm that you have installed Enpass from our website? If no, then please reinstall Enpass and let us know if the issue persists.
  11. Hi @Zeke, Thanks for sharing the details. Please share the details with us on support@enpass.io so we can further investigate. Also share the registered email id with us.
  12. Hi @pratheep, Sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Thanks for your co-operation.
  13. Hi @Andreas M., Sorry for the trouble you are going through. We are already working on this issue and hopefully, fix will be available in the future updates. Till then, we will request you to please co-operate with us. Thanks!
  14. Hi @romu, Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
  15. Hi @Thoughts?, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
  16. Hi @Alexxander @oliwor @Butimo, Sorry for the inconvenience caused to you. To investigate further on this issue, we want a little input from your side, so please take the backup of Enpass data and perform these steps and let me know if the problem persists. Download the debug version of Enpass from the below-mentioned link. Windows: https://dl.enpass.io/beta/windows/setup/6.5.0.681/Enpass-setup.exe Linux: https://dl.enpass.io/beta/linux/setup/6.5.0.681/enpass-setup.deb Mac: https://dl.enpass.io/beta/mac/package/6.5.0.681/Enpass.pkg Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Then set up the sync again with WebDAV and wait for the error. When you receive an error occurs --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us via mail at support@enpass.io. Please confirm if there is a different master password on different devices connected to the same cloud? Thanks for the co-operation.
  17. Hi @romu, Welcome to the forums! Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using?
  18. Hi @KLS, We are sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Which Roboform Version are you using? Thanks for your co-operation.
  19. Hi @Afonsov, Thanks for using Enpass and writing to us. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
  20. Hi @user from keepass, Apologies for the delay. Please note that our team is working on it. However, we’re not sure of a specific timeline when this will be fixed. Please stay tuned for the updates. If you have any other queries, please let us know. Thanks.
  21. Hi @Zeke, Sorry for the inconvenience caused to you. Please share the email id with us that you are using to register in Enpass. Also, share the screenshot of the error you are getting to us on support@enpass.io so we can further investigate. Thanks for your co-operation.
  22. Hi @Chris uses Enpass, Sorry for the inconvenience caused to you. I had serious trouble with the the sync with ms onedrive on all devices (mac/pc/ios/Android) because I have 2 Accounts. After some API changes is wasn't possible any more to use my onedrive private account. We are working to solve this issue. An updated version will be available soon where we have made some changes. Please try the latest version of Enpass and share the feedback with us. So I switched to icloud drive sync. Everything works again like a charm but I have to reconfirm every time the apple enpass permisson only on my my PC. I confirm via iphone and enter the 6 digit code. But the Browser Windows redirecting to enpass hangs forever: Please try to change the default browser and let us know if the issue persists. Also, have a look at this FAQ regarding re-authenticating sync daily. Hope this helps!
  23. Hi @secrets, Welcome to the forums. Thanks for letting us know that you would like to see support for the same. Significant user demand is a big factor that determines our priorities for new features. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the concerned team. Thanks.
  24. Hi @Forsythia, Sorry for the trouble you are going through. Please let us know are you using Enpass Website or Store version. Also, try to find the Enpass app in the start menu apps list and right-click on app entry and select -> More -> Pin to taskbar. Thanks for your co-operation.
  25. Hi @Martin6800, Thanks for sharing the workaround. We are working to solve this issue. An updated version will be available soon where we have made some changes. Please try the latest version of Enpass and share the feedback with us. Till then, we will request you to please co-operate with us. Thanks!

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