Pratyush Sharma

Hi @Dominique65, Sorry for the inconvenience caused to you. To download the latest Enpass version, please visit our website and install the Traditional Win32 version of Enpass. After successful installation, please follow the below steps to setup sync: Open Enpass on your desktop and go to Enpass settings --> Vaults --> Tap on Primary ---> Select Sync and choose a cloud account to your database. Enter your cloud account details, follow the instructions and wait till the sync is done. If you have any further queries, please feel free to contact us.

Hi @penarcher, We're happy to read your feedback and are glad to know that it solves your purpose! A quick-sync button will definitely be a cool add-on in the app. I'm taking this forward for discussion. Who knows, we might implement this sooner or later! Thanks for your suggestion.

Hi @Marinus @srouleau, Thanks for notifying us. Which version of Enpass you're using - did you install it from website or Microsoft Store? Secondly, what error do you get while syncing with Google Drive? Meanwhile, our team is checking for any problem.

Hi @Tomek, Welcome to the forums! You can currently use store/sync Enpass data using multiple(different) accounts on the same cloud. However, syncing data using the same cloud account with multiple vaults is still in our road map and maybe available in the future update of Enpass. Thanks for your co-operation!

Hi @Sirio, Thanks for writing back in. Please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Are you getting same error message or code during sync on all devices? If yes, share it with us.

Hi @PatrickR, Okay! We'll look into this and get back with any update(s) with you as and when we have them.

Hi @ki5678olr6tgk, Sorry for the inconvenience caused to you. It would be a great help if you can explain this scenario a bit more, it will help in a clear understanding of the problem before further proceedings. A screenshot, would be great. Also, let us know following details: On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Which Firefox version are you using? If possible, please share the screenshot of the Enpass autofill settings.

Hi @eno, Thanks for your post! We'll be reviewing the auto-fill functionality at our end specifically for a Samsung device running on Android 10. We will keep you posted on the updates.

Hi @Scoty, We are sorry for the inconvenience caused to you. Please revert to us with the answer to the following queries and we will get it sorted out for you: Which Enpass Portable OS version are you using? Which Enpass and Enpass extension version are you using? Which Edge version are you using? Are you facing the same problem with other browsers too? Are you using any Antivirus or third-party security-related extension?

Hi @dirkdavidis, Update Our team has been able to reproduce this issue, and we're now working for a fix. Hopefully, the fix will be available in future updates. We'll keep you updated on this topic. Thanks!

Hi @singhharry12, Welcome to the forums! It would be a great help if you can explain this scenario a bit more, it will help in a clear understanding of the problem before further proceedings.

Hi @laibalion, Sorry for the inconvenience caused to you. We have identified the bug. A fix for the problem will release within a week or so with the Beta version 6.5 for the desktops. Till then, we will request you to please co-operate with us. Thanks!

Hi @waynezen, Sorry for the inconvenience caused to you. We have identified the bug. A fix for the problem will release within a week or so with the Beta version 6.5 for the desktops. Till then, we will request you to please co-operate with us. Thanks!

Hi @Sar Ot, Sorry for the inconvenience caused to you. Could you please change the default browser and try to setup sync again with Google Drive. If the problem persists, revert to us. Hope this helps!

Hi @Multi, Thanks for bringing this to our notice. Are you on the latest Enpass version? If No, I'll recommend you to update Enpass. If you're using the latest version, let us know.

Hi @Johannes13, Thanks for sharing the details. I'll forward details to our team. They will test the functionality on the mobile device.

Hi @lop, Sorry for the inconvenience. Could you please share the below details: which Enpass version you're using? which mode do you use to unlock Enpass - master password, PIN etc.? do you always observe this behavior with Enpass running in the background?

Hi @PatrickR, Please share the 1Password version you're using and the device model and the OS.

Hi @Sirio, Thanks for writing back. By demo account, we mean an account with least privileges like read-only and restricted access so we can try configuring the same account at our end to test for sync issue. Thanks.

Hi @C__O, Sorry for the inconvenience caused to you. Follow the below steps and let us know if the issue persists. Hope this helps!

Hi @jakejohn, Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it.

Hi @oliwor, Let us know if you had shared the logs with us?

Hi @Woutcam, Thanks for writing to us. We appreciate your request of adding the feature. Please note that we already have a feature request for the same, which is aligned for implementation. Thanks for the co-operation.

Hi @Woutcam, Thanks for writing in. I have noted down your inputs and forwarded it to the concerned team for further consideration.

Hi @Sirio, Thanks for sharing the details. For quick troubleshooting disconnects the sync from all the devices and reconnect. If the problem persists, please share the demo account of your WebDAV to us on support@enpass.io, so that we can investigate where the problem could be. Thanks for your co-operation.