Pratyush Sharma

Hi @RHPT, Thanks for sharing the beta feedback. We're checking this at our end and will get back to you soon. Thanks.

Hi @Leonid Feldman, We are still working on this issue and will update you once the problem fixes.

Hi @daver58, I have shared your inputs with the team and they are investigating into this. Thanks!

Hi @Naj, Welcome to the forums! it is the password that the password manager asks to sync the cloud with it. Can you please share the screenshot of the page you mentioned above so that we can help you better.

Hi @TTowers, We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @Nic, Thanks for notifying us. I'm glad to know that the problem has been resolved.If you have any further queries, please feel free to contact us.

Hi @Remy, Currently, there is no way to use Windows Hello without clicking on the icon at the first launch. However, we do have plans to improve the functionality, and update with the fixes will be available with the subsequent update.

Hi @renz, Thanks for using Enpass. We apologize for such experience. We have sent you a personal message. Please check your message inbox.

Hi @ArminB, We appreciate your efforts in helping us with the suggestions for improvement. We have taken a note of your feedback and notified the team to look into it. Thanks.

Hi @Rick Garner, Welcome to the forums! Please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Are you getting any error message or code during sync? If yes, share it with us.

Hi @Martijn;), An updated version of Enpass is released, where we have made some changes. Please try the latest version of Enpass and share the feedback with us.

Hi @srouleau, We need a little input from your side, so can you please let us know that if the folder "C:\Program Files (x86)\Enpass\" exists and contains Enpass.exe. Also, let us know if you can open the Enpass.exe with double click or "Open" option after right click without using the "Run as administrator" option? Thanks for your co-operation.

Hi @hispanico, Sorry for the inconvenience caused to you. Please let us know which Enpass version are you using the Website or Store? If you are using the website version of Enpass, let us know that if the folder "C:\Program Files (x86)\Enpass\" exists and contains Enpass.exe.

Hi @akash8, Did you try the master password on both of your devices - Android and desktop? If you still see the same error, then it is very likely that you are using an incorrect master password. You might want to try copy and pasting the password from a text editor to make sure you are using the correct password. Thank you.

Hi @100 Watt Walrus, Thanks for sharing the beta feedback. We appreciate your efforts in helping us with the suggestions for improvement. We have taken a note of your feedback and notified the team to look into it. Thanks.

Hi @100 Watt Walrus, Update An updated Beta version has been released today where we have made some changes. Please try the latest version of Enpass and share the feedback with us. Thanks for your co-operation.

Hi @ArminB, Are you trying to auto-fill using the Enpass assistant or are you using the keyboard shortcuts to copy the password from the Enpass app? Please note that the former is not a possibility as Enpass can't auto-fill in the desktop applications as of now.

Hi @100 Watt Walrus, Thanks for your detailed feedback. Meanwhile, our team has been informed of it, and they are looking into it.

@GSComputer We appreciate your efforts in helping us with the suggestions for improvement. We have taken a note of your feedback and we might implement such in the future versions of the app. Thanks.

Hi @Cromag, Make sure that you're using the latest version of Enpass on your system. The latest version is 6.5.0(Beta). To download, visit here. If you're running the latest version, just let us know from where in the app are you generating the password? Is it from the main window in the app or in the item edit page?

Hi @daver58, Thanks for notifying us. I'm glad to know that the problem has been resolved. If you have any further queries, please feel free to contact us.

Hi @oliwor, We regret bothering you, but we'll need some details before to proceed and identify the problem correctly: Did you start facing this issue recently - like after an Enpass update or did you face the same problem earlier as well? Are you using a public WebDAV server like Nextcloud etc., or are you on a private WebDAV server? Did you make any changes to your WebDAV account recently? Do you face the same error in Enpass on other devices that are in sync with WebDAV? Is it possible for you to share a demo account of your WebDAV server, so we can set up the sync at our end and check for issue?

Hi @lesefreudig, Our team has been informed about this. Thanks for your feedback!

Hi @Brian, Sorry for the inconvenience caused to you. Could you please confirm whether you tried to rename the sync file on Dropbox. Also, please check whether you may have exhausted the storage limit of your Dropbox account. To check the syncing feature of Enpass to Dropbox, please try creating a new dummy vault in one of your devices and then sync it to another Dropbox account. Then try connecting another device's new dummy vault to it and check whether the syncing option is working as expected. If this doesn't help, please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention a few) are you using Enpass? Which Enpass version are you using on each device? Does the Date and Time setting set to automatic on all devices? Does the last synced time get updated on the sync page?

Hi @Danila @Sirio, Our team is analyzing this issue and finding out all possible causes of the bug. We will keep you posted on the findings done at our end.