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Pratyush Sharma

Enpass team member
  • Joined

Everything posted by Pratyush Sharma

  1. Hi @Fair-Monkey, It seems that the repository is not being created. Try running the command in the terminal as given in the screenshot.
  2. Hi @teiling88, We have taken note of this and our team is now analyzing into the issue. Thanks!
  3. Hi @Rudi, We have taken note of this and our team is now analyzing into the issue.
  4. Hi @SuesM, We regret the inconvenience and understand that you’re facing issues with OneDrive sync. Please follow the below steps to restore the sync: Update the Enpass app to the latest version on all the devices. Take a manual backup of the data on both the devices. Disconnect the sync on both devices. Remove the folders Enpass and Enpass1 on OneDrive account. Log in to the site https://account.live.com/consent/Manage with the same Microsoft account and delete all the permissions for Enpass. Re-set up the sync with OneDrive on both the devices and check. If the issue persists, please let us know.
  5. Hi @100 Watt Walrus, Yes! We have fixed the same in version 6.5.0 itself. Please share your feedback.
  6. Hi @vaibhavpal, Welcome to the forums! Please note that the size of favicons(website icons) or custom icons can not be changed. It is default.
  7. Hi @Writer, Thanks for writing back in. Please share the details McAfee product Name, DAT version, and the engine version with us on support@enpass.io to help you better.
  8. Hi @Naj, I assume you are entering the same master password (in the password field) that you used while setting up sync with the DropBox account. To identify the problem: Is it possible for you to disconnect the sync on any one of the other devices(that are in sync with the same account), and re-connect the sync with the same password which you are trying to use in the new laptop? Note: It might break the sync on the other device if somehow the password you enter is an incorrect password.
  9. Hi @100 Watt Walrus, Thanks for writing in. Expected behavior: Enpass should display icons in chronological order of their addition. Present behavior: Enpass displays the icons randomly. We were able to identify the problem and will implement a solution to this in the next update.
  10. Hi @Thoughts?, Update To investigate further on this issue, we have made some fixes, and It would be a great help if you can try the latest version of Enpass and let me know if the problem persists. Thanks for your co-operation.
  11. Update: We have fixed similar issues in the latest version of Enpass. Please update the app to the latest version, and share the feedback.
  12. Hi @teiling88, Could you check if less RAM could be a problem? If there's sufficient memory, try running the strace command and share the results. Thanks for your co-operation.
  13. Hi @Mariusz, Please share your feedback on the latest version of Enpass that has a fix for similar issues. Make sure you update Enpass to the latest version.
  14. Hi @100 Watt Walrus, A new version of Enpass is out that has a fix for similar issues. Please update (if not done already) and share your feedback.
  15. Hi @Joseph, We've released an updated version of Enpass in which we have fixed this issue. We would appreciate if you could share your feedback regarding the import on the latest version.
  16. Hi @dalmose@gmail.com, We've released an updated version of Enpass where we have made improvements in this behavior. Could you please update the app to the latest version? We'd love to have your feedback.
  17. Hi @Sokkam, Sorry for not receiving a reply on support ticket. We are aware of your email, and will soon share an update with you in regards to the issue over the same.
  18. @100 Watt WalrusThanks! We have got your mail. We will continuously share updates with you.
  19. Hi @superpit, Sorry for the inconvenience caused to you. We recently released an updated version of Enpass which is 6.5.0 on the desktops that has some improvements in the import. Please share your feedback on the latest version. If you still face a problem, let us know: On which device (and OS version) are you getting this issue? the format in which you are exporting the data, and the Roboform version. does Enpass import some item(s) or no item at all?
  20. Hi @Mussie, Welcome to the forums! To set an expiry date to the password in Enpass, click on the Password Field from the Edit screen → Select Expire after → Enter the number of days → Save the field → Save the item. For more details have a look at our user manual.
  21. @Ulmisch, We appreciate your feedback on the latest version, however, the fix for this is planned for in the next version update.
  22. Hi @Rudi, We will check it on the latest Windows update, and share the results. However, what is the screen resolution on your Windows system?
  23. Hi @Writer, Welcome to the forums! That's strange! We will notify the McAfee team about this false detection. Could you please share the McAfee product Name, DAT version and the engine version. Until then, you can try excluding Enpass from McAfee detection.
  24. Hi @RHPT, Update We are able to reproduce this issue at our end, and our team is working on it.
  25. Hi @Toronto, Welcome to the forums! Please share the screenshot of the issue you are facing so we can help you better.

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