Pratyush Sharma

Hi Александр, Thanks for writing in. Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better. A screenshot, if possible would be great.

Hi @gabeweb, Thanks for writing in. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @Gabor_O, Thanks for writing in. I have noted down your feedback and notified the concerned team to look into it.

Hi @Javier, We have already responded to your forum post. To prevent duplication of efforts, please revert on the same if you have any concerns. Thanks!

Hi @Javier, Sorry for the inconvenience caused to you. Please make sure that date and time are accurate on all devices (preferably set to automatic) and If the issue persists let us know. Hope this helps!

Hi @Fernando Madruga, Sorry for the inconvenience caused to you. Please let us know are you able to access all your data on any device? If Yes, follow the below steps to restore the sync: Take a manual backup of the data on all the devices. Disconnect the sync on all devices. Remove the Enpass folders from OneDrive account. Login to the site https://account.live.com/consent/Manage with the same Microsoft account and delete all the permissions for Enpass. Re-set up the sync with OneDrive on all the devices and check. If the issue persists, please let us know.

Hi @Calle Khan, Welcome to the forums! The feature is already in the roadmap, however, we do not have an exact timeline for when this may be implemented. Till then, we will request you to please co-operate with us.

Hi All, Sorry for the trouble you are going through. We really understand your concern. Our team is trying to best to find the issue asap, your co-operation will be highly appreciated. Meanwhile, we will recommend you to try the website version of Enpass using this link (website version is given at the bottom of the page) and share your findings with us. Note: Make sure to save the backup file and install the latest version of Enpass for Windows from the website. After installation, restore the backup file and check. Once the backup file restore is successful, please uninstall the store version. Thanks.

Hi @Rudy, Welcome to the forums! We are already aware of this issue and our Dev team is working on it. Hopefully, fix will be available in the future update. Till then, we will request you to please co-operate with us. Thanks!

Hi @rednewsch, Thanks for writing back in. Can you please do some sample change like mark any item to favorite, add a new item in any one device. Now check does the changes are reflected in other devices?

Hi @NetWeb, We need a little input from you, please follow the steps mentioned below and revert to us: 1. Go to device settings > Passwords & accounts > Autofill Passwords 2. Disable Autofill passwords option > enableAutofill passwords option > click on Enpass > Click on Done button 3. Now, Open Enpass app > stay there for few seconds/create update any item 4. Now, check the quick tab bar If it shows duplicate items.

Hi @Martijn;) @TREMOR, Thanks for writing in. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi All, Sorry for the trouble you are going through. We really understand your concern. Our team is trying to best to find the issue asap, your co-operation will be highly appreciated.

Hi @Manù @Gérald S. @Tomas Israel @bfruehlinger @TZMI, Sorry for the trouble you are going through. We really understand your concern. Our team is trying to best to find the issue asap, your co-operation will be highly appreciated. Meanwhile, we will recommend you to try the website version of Enpass using this link (website version is given at the bottom of the page) and share your findings with us. Note: Make sure to save the backup file and install the latest version of Enpass for Windows from the website. After installation, restore the backup file and check. Once the backup file restore is successful, please uninstall the store version. Thanks.

Hi @Antonio Soares @Talium @Simon A. T., Sorry for the trouble you are going through. We really understand your concern. Our team is trying to best to find the issue asap, your co-operation will be highly appreciated. Meanwhile, we will recommend you to try the website version of Enpass using this link (website version is given at the bottom of the page) and share your findings with us. Note: Make sure to save the backup file and install the latest version of Enpass for Windows from the website. After installation, restore the backup file and check. Once the backup file restore is successful, please uninstall the store version. Thanks.

Hi @Vince77, Welcome to the forums! Please open OneDrive in your default browser to check which account you are using to sync data. If you want to change the account, firstly logout from OneDrive in your default browser and reconnect sync. If you have any further queries, revert to us.

Hi @pratheep, We are sorry for the inconvenience caused to you. Please revert to us with the answer to the following queries and we will get it sorted out for you: On which device (along with OS version) are you using Enpass? Which Enpass and Enpass extension version are you using? Which Chrome version are you using? Are you facing the same problem with other browsers too?

Hi @sethm, Thanks for writing back in. Please let us know are you facing this issue with any particular website or app? If Yes, please share the details with us.

Hi @Carlos Flores, Welcome to the forums! We really appreciate you for exploring the app and giving time in finding all these valuable suggestions. We have noted down your valuable suggestion and forwarded to the development team so that they can look at them.

Hi @sethm, Thanks for writing back in. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @iosman001, Thanks for notifying us. I'm glad to know that the problem has been resolved.

Hi @xterm, Welcome to the forums! I have noted down this issue and notified the QA team to look into it.

Hi @pio93qwertz, Thanks for writing in. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @Krit, Thanks for sharing the details. Please change your default browser and try to set up sync. If the issue persists let us know Hope this helps!

Hi @Ulmisch, Sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? If possible share the screenshot of the issue.