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Anshu kumar

Enpass team member
  • Joined

Everything posted by Anshu kumar

  1. Hey @jonathanbrickman0000 We have fixed this issue in the recent update v6.0.6. Hereafter you don't have to add environment variable manually. Cheers!
  2. Hey @NordicNorm , Enpass requires Master Password in following scenarios even if the PIN is enabled: When the app is closed manually. Device is rebooted. When too many apps are active in device background (in this case OS automatically kills some apps to claim memory). Hope this helps!
  3. Hey @Tamlyn , The suggested feature is already in our roadmap and will be available with the subsequent update. Thanks!
  4. Hey @Eagle_Erwin Thanks for reporting this issue. I have noted it down and notified the dev team to look into it. Thanks for your co-operation.
  5. It would be a great help if you can explain a little bit more what exact problem are you facing while syncing? Also, please let me know what is your default browser and its version. Thanks for your co-operation!
  6. Hey @BJH, Thanks for writing in. I have noted it down and forwarded to the concerned desk for further improvement. Thanks!
  7. Hey @eddieb We are very sorry for the inconvenience caused to you. An update of Enpass in iOS platform is already in the QA phase and hopefully beta will be available within a couple of days. Till then we request you to please bear with us.
  8. Hey @superpit I am sorry for the inconvenience caused to you. We have tested this issue in our lab and were unable to reproduce it. It would be a great help if you can create some demo items and share the exported file via PM so that we can check and try to fix asap. Thanks for your co-operation.
  9. Hey @Adrian Sorry for the trouble you are going through. Please follow these simple steps to restore the purchase on your OSX device. Open Enpass --> Settings --> Premium feature --> Restore --> And follow the instruction. Thanks!
  10. Hey guys, Currently, the option to create custom Categories is only available in the Desktop version of Enpass. For Mobile, it's already in our roadmap for the future version. I have noted down your suggestion and forwarded to the concerned desk for further consideration. Thanks!
  11. Anshu kumar replied to C1m's topic in Mac
    Hey guys, Sorry for the trouble you are going through. For quick troubleshooting please disconnects the sync from all the devices and re-connect it again and make sure you are using the same cloud account on both devices. Now do some sample change like mark any item to favorite, add a new item, in any one device. Now check does the changes are reflected in other devices? If your problem persists, please share the following details so that we can investigate where the problem could be. On which all devices (along with OS version) are you using Enpass? Which Enpass version are you using on each device? Which cloud services are you using to sync? Are you getting any error message or code during sync? If yes, share it with us. Does the Date and Time setting set to automatic on all devices? Does the last synced time get updated on the sync page? Thanks for your co-operation.
  12. That's strange! Please share some more info so that we can investigate where the problem could be. Are you using the same database on other devices? If yes, please share the device name and it's OS version? Which cloud services are you using to syncing the vault having these items? How many vaults do you have in Enpass? Did you move these items from one vault to others? Have you created these items in Enpass 5 or any previous one? Have you moved these items to Trash/Archive folder and lately restore it again? Do these items displayed in the main app when you select 'All items' in the sidebar? Thanks for your co-operation.
  13. Hey @nonchiedercilaparola, Sorry for the inconvenience. We have fixed some issues in the latest beta version of Enpass. If you are willing to try it before public release you can download it from the given link and share your findings. https://discussion.enpass.io/index.php?/topic/6607-beta-update-v606-is-rolled-out/ Thanks for your co-operation. 
  14. Hey @Dinesh Sitapara , Thanks for your suggestion. I have noted it down and forwarded to the concerned desk for further consideration. Cheers!
  15. Hey @John Welty, Currently, Enpass for Desktop supports autofill only in the browser for the app it's already in our roadmap for the future version. Thanks!
  16. Hey @gavu, Sorry for the trouble you are going through. Please let me know which Enpass version are you using so that we can help you better. Thanks for your co-operation.
  17. Yes, the updates for iOS and Android platforms are already in the QA phase and will be available soon. Thanks for your co-operation.
  18. Hey @Dave 003, We have fixed this issue in the latest beta version of Enpass. If you are willing to try it before public release you can download it from the given link. Thanks for your co-operation.
  19. Anshu kumar replied to rokups's topic in Windows
    Hey @rokups, Sorry for the trouble you are going through. Please share some more info so that we can investigate further. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? have you installed the Portable version of Enpass? Thanks for your co-operation.
  20. Hey @Azazel, Thanks for writing back. Please follow these steps: Open 1Password --> Select the items you want to export --> Select all of the items by pressing Ctrl + A. Right-click on the selected items and choose Export. Hope this helps!
  21. Hey @chross, Thanks for your suggestion. I have noted it down and forwarded to the concerned desk for further consideration. Thanks!
  22. Hey @kkupe, The suggested feature is already in our roadmap for the future version. Thanks!
  23. Hey guys, I would like to share that recently, Google Chrome changed their signing certificate which leads to the failure of code signature verification in Enpass. We have implemented the fix and a new update will be rolled out asap. Meanwhile, you can click the Alllow button and continue. Thanks!
  24. Hey guys, Enpass 6 for Chromebook is under the development phase. But sorry to say at the moment I can't specify any ETA. Thanks for your understanding.
  25. Anshu kumar replied to MarvinD's topic in Linux
    Hey @MarvinD Sorry for the inconvenience. Please try running Enpass the through the terminal and share the logs so that we can investigate further. /opt/enpass/Enpass Thanks for your co-operation.

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