Anshu kumar

Hey @Ace4Cars , I would like to share that unlike Enpass v5 there is no Restore option in the Enpass v6 settings. It was left intentionally because of many conflicting situations in multiple vault scenario.In v6 'Restore' option appears only in two scenarios: When the app is newly/freshly installed. Creating a new vault. (The app is already installed and contains database). Please follow these steps mention in our user manual to restore Enpass database on your other device. Hope this helps!

Hey @jhf2442 , It would be a great help if you can share the demo account via PM so that we can check where the problem could be. Thanks for your co-operation.

Hey guys, Sorry for the trouble you are going through. Please share the crash report mentioning your name in the comment box so that we can investigate further. Thanks for your co-operation.

Hey @kingfisher, Sorry for the trouble you are going through. I have noted down this issue in the bug tracker and notified the dev team to look into it. Till then please co-operate with us.

Hey guys, We have fixed some crashed issue in the latest beta version. If you are willing to try before public release you can download it from here and let me know if the problem persists. Thanks for your co-operation.

Hey guys, Sorry for the trouble you are going through. I have noted down this issue and notified the dev team to look into it. Meanwhile please use Chrome browser to autofill. Thanks for your co-operation.

Hey @JPollard, Sorry for the trouble you are going through. Please follow these troubleshooting steps and let me know if the problem persists. Turn off the sync from all devices. Login into OneDrive in any Browser--> Go to App--> Open Enpass Folder --> Select vault.enpassdbsync file --> Rename it as oldvault.enpassdbsync. Now open Enpass and turn on the sync. Hope this helps!

Hey guys, Sorry for the inconvenience caused to you. I would like to share that currently, Enpass support importing the data from 1password v7. However, importing the previous version of 1password data is already in our roadmap and will be available with the subsequent update. Meanwhile please follow the steps mention by @Samuela , Hope this helps!

Hey @lammoth, Thanks for your suggestion. I have noted it down and forwarded to the concerned desk for further consideration. Cheers!

Hey @eddie irvine Sorry for the trouble you are going through. It seems there might be some problem with the data location of Enpass. The default data location is under the User Document --> Enpass folder. So can you please let me know have you changed the data location? If yes, have you set it to any network or remote disk? You can check the data location via Enpass Settings --> Advanced --> Data Location. Thanks for your co-operation.

We have fixed this issue in the latest beta version of Enpass. If you are willing to try the beta version then you can download it from here. Thanks!

Hey @OLLI_S, I have noted it down and forwarded to the concerned desk. Thanks!

Hey @OLLI_S The suggested feature is already in our roadmap and will be available in the future version. Thanks!

Hey @Matt Miller, Thanks for writing in. Can you please let me know which Enpass version are you using so that we can proceed further. Thanks!

Hey @OLLI_S , The suggested feature is already in our roadmap for the future version. Thanks!

Hey @NateS Sorry for the trouble you are going through. Can you please let me know the 1password version and it's default language so that we can help you better. Thanks!

We have already improved search functionality in the latest beta version of Enpass. If you are willing to try before public release you can download it from here. Thanks!

hey @HenkZAR, Sorry for the inconvenience. I would like to share that Enpass support in App purchase. Please follow these simple steps to purchase premium feature of Enpass. Open Enpass --> Settings --> Premium Features --> Tap on Buy. Hope this helps!

Hey @mailad, Please follow the troubleshooting steps mention in this FAQ and let me know if the problem persists. Hope this helps!

Already fixed in the latest beta version. Can you please let me know have you enabled Ask for Browser Authorization Every Time in Enpass Browser settings. Also, if possible please share the screenshot of the problem so that we can investigate further. I have noted down your suggestion and forwarded it to the concerned desk. Already fixed in the latest beta version. Thanks!

Hey @AlexAfy, I would like to share that recently, Google Chrome changed their signing certificate which leads to the failure of code signature verification in Enpass. We have implemented the fix and a new update will be rolled out asap. Meanwhile, you can click the Alllow button and continue. Thanks!

Hey @Nemko, Please follow the simple steps mentioned in this FAQ. Hope this helps!

Hey @TGee, Please follow these steps to remove the previous version of Enpass. Go to Home folder --> Open Enpass Folder --> Double click on the EnpassMaintenanceTool --> Select the remove Components --> Click on the "Next" button and follow the instructions. Hope this helps!

Hey @pbotadra, Could you please try enabling Match URL Hostname in Enpass browser setting and let me know if the problem persists. Thanks for your co-operation.

Hey @boo Thanks for reporting this issue. I have noted it down and notified the dev team to look into it. Till then please co-operate with us.