Anshu kumar

Hey @Ryan Smith , Sorry for the trouble you are going through. Please follow these steps to completely remove Enpass from your system. Uninstall Enpass app. Enpass6 Registry: HKEY_CURRENT_USER\Software\Sinew Software Systems Pvt Ltd DataLocation: C:\Users\(UserName)\Documents\Enpass TempFiles: C:\Users\(UserName)\AppData\Roaming\Sinew Software Systems Pvt Ltd After completing the above steps download the latest version of Enpass and then restore the backup from Google Drive. If Enpass still get crashes, please share the crash report mentioning your name in the comment box so that we can investigate further. Thanks for your co-operation.

Hey @notgoogle Sorry for the trouble you are going through. This issue has been fixed and the update will be available soon. I would like to have your feedback after the update. Thanks for your co-operation.

Hey @superpit Sorry for the trouble you are going through. Please follow these steps and let me know if the problem persists. Open Roboform --> Change the language into English. Now Export data and import into Enpass. Thanks for your co-operation.

No! Simply disconnect the sync from Dropbox and connect with OneDrive. Thanks!

Hey @RaviRK The feature of the favicon support is already in our roadmap and will be available with a subsequent update. Thanks!

Hey @frabe, We are already aware of this issue and our dev team is looking into it. Till then please co-operate with us.

Hey @calcifer Sorry for the trouble you are going through. Could you please try disabling or re-enabling the Match URL Hostname in Enpass browser settings. Also, please re-order both URL and let me know if the problem persists. Thanks for your co-operation.

Hey @Montigoo This feature is already available in Enpass. You can view by right-clicking on the password field --> Tap View Large. Thanks!

Hey guys, It would be really helpful if you can share a demo account on your WebDAV to us at support@enpass.io or via personal message to me so that we can investigate where the problem could be and try to fix asap. Thanks for your co-operation!

Hi @xarekate I would like to share that we do have plans to improve password expiry option where you'll get notified by the app for any expiry or to be expired password. But at the moment I can't assure you any ETA. Thanks!

Hey @xiaomou Thanks for reporting this issue. I've noted it down and notified the QA team to look into it. Till then please co-operate with us.

Hey @rburgst, Thanks for reporting this issue. I have noted it down and forwarded to the QA team to look into it. Thanks for your co-operation.

Hey guys, Currently, Enpass for desktop can open a viewer for text and image files only. Viewers for other file formats are already in our roadmap for the future version. Thanks for your co-operation.

Hey @delleson Sorry for the trouble you are going through. Our dev team is looking into it and a fix will be rolled out soon. Till then I request you to please co-operate with us.

Hey @OLLI_S It's already in our roadmap but at the moment I can't assure you any ETA. Thanks!

Hey @spaxx, It seems that you are running the 32-bit system and version 6 is compatible with 64-bit of the system only. Thanks!

Hi @luflo Please make sure that the folder in which Enpass data is located is not read-only or not a network drive. You can check the location from Enpass Settings->Advanced->Data Location.

Hey @xarekate, Noted and forwarded to the dev team for further improvement. Thanks!

Hey @Tomas, Can you please let me know while purchasing the app what error message or code are you getting? If possible please share the screenshot so that we can proceed further. Thanks!

Hey @wgaustin, Sorry for the trouble you are going through. Please share some more info so that we can investigate further. OS version? The format of attachment? Is this specific to a particular attachment ? Cloud service for sync? Thanks!

Thanks for your suggestion @xarekate I have noted it down and forwarded to the concerned desk for further consideration. Thanks!

Hey @xarekate Thanks for reporting this issue. To investigate further on this issue please let me know the iOS and Enpass version which you are using. Thanks for your co-operation.

Hey @david, I have noted it down and forwarded to the dev team to look into it. Thanks for your co-operation.

Hey @xarekate I have noted it down and forwarded to the concerned desk for further improvement. Thanks!

Hey @xarekate Unfortunately, from your comment, we could not quite understand what problem you are facing. Please explain the scenario bit more so that I can assist you better. Thanks!