Anshu kumar

Hey @OLLI_S, Thanks for your suggestion. I have noted it down and forwarded to the concerned desk for further consideration. Thanks!

Hey @Luc, Fixed will be available in the next update. Thanks!

Hey @ReneOtto We are already aware of this issue and our dev team is looking into it. Till then we request you to please co-operate with us.

Hey @THZ , Sorry for the trouble you are going through. If you have already purchased Enpass for Android platform then you need not to purchase it again to use the pro version of Enpass on the same platform. To restore the Pro version on the other Android device, please reinstall Enpass with the same Google Account with which you purchased it earlier. If that doesn't help, please share the purchase receipt at support@enpas.io so that we can help you better.

Hey @Qwertz442000, Sorry for the trouble you are going through. Please drop us an email at support@enpass.io along with the purchase receipt so that we can help you better. Thanks!

Hey @147selespeed, Please share the purchase receipt at support@enpass.io so that we can help you better. Thanks!

Tap remove from favorite on the detail screen of the item. Hope this helps!

Hey @jakejohn, Thanks for writing in. I would like to share that copy the vault and restoring it on other devices might cause some unexpected behavior. So we recommend you to take the backup of Enpass data and restore it on the other device. Hope this helps!

Hey @Styxion Sorry for the trouble you are going through. I have noted down this issue in the bug tracker in high priority and notified the dev team to look into it. Till then we request you to please co-operate with us.

Hey @chribonn, Thanks for writing in. I would like to let you know that when you generate password through Enpass password generator (Either from App or Enpass browser extension), it keeps a record of the password that you used, along with their respective timestamps. For more details please refer our user manual. Hope this helps!

Thanks for the suggestion @pio93qwertz I have forwarded it to the concerned desk for further consideration. Thanks!

Hey @Oriano, If you are trying to restore your Enpass Pro purchased on macOS on iPhone, then we are sorry it won't work. It is not technically possible to share in-app purchases between different apps. As mentioned by Apple "Every product is associated with a specific app. Products created for use by one app are not available in other apps. Companion apps on a different platform are different apps—the products of the Mac app are not available in the iOS app and vice versa." If Enpass would have been an online password manager with your account and data with us, we could have restored your subscription across the platforms. You can check more about the Enpass Pricing here on our website. Thanks!

One of the possible reason might be date and time settings are not set automatically on the device. So please check and let me know if the problem persists. Thanks!

Hey @Tadly, Please try exporting data in JSON format and then try to import into Enpass and let me know if the problem persists. Thanks!

Hey @xarekate, Thanks for reporting this issue. I have noted down this issue in the bug tracker and notified the dev team to look into it. Thanks!

hey @xarekate I have noted it down and notified the dev team for further improvement. Thanks!

Hey guys, Sorry for the inconvenience. Our QA team is already looking into this issue. Thanks for your co-operation.

Hey @xarekate , I have noted down this issue and notified the QA team to look into it. Till then I request you to please co-operate with us.

Hey @OLLI_S , Please let me know which Android device and Android version are you using so that we can investigate further. Thanks!

Hey @Maja, Sorry for the trouble you are going through. Please have a look at this FAQ. Hope this helps!

Sorry for the trouble you are going through. Can you please let me know on which browser are you trying to set the shortcut and what problem are you facing while setup shortcut so that we can investigate further. Thanks!

Hey @kadomix, Thanks for your suggestion. The suggested feature is already in our roadmap and will be available with the subsequent update. Thanks!

Hey @pulloutthepin , Looks like a false positive by Avast (based on low download trust score or beta detecting). Executable is however properly signed. Just submitted a whitelist request to Avast. Thanks!

Hey @xarekate Already in our roadmap. Thanks!

Hey @Oriano I would like to share that Enpass charge one-time fee platform for the lifetime license. For ex: if you purchased Enpass on iOS platform and want to restore the pro version on any other iOS devices then you need not, to buy it again. To restore the pro version on other iOS devices please download Enpass from same Apple ID with which you had purchased it earlier. In case if you using Enpass on other platforms (Android, Mac or Windows) then you have to buy it separately. The same has been mentioned on our website here. Thanks!