Anshu kumar

Hi @RHPT, Thanks for writing in. You can disable Show Enpass in Menu bar option from Enpass General settings. Thanks!

Hi @ofirzip, Sorry for the trouble you are going through. This issue has been fixed and update with the fixes will be available soon. If you are willing to try before public release you can download the beta version of Enpass for Mac platform using this link. Thanks!

Hey @perolowa, Sorry for the trouble you are going through. This issue has been fixed and update with the fixes will be available soon. If you are willing to try before public release you can download the beta version of Enpass for Mac platform using this link. Thanks!

Hi @bravo8whiskey, Thanks for writing in. I would suggest you to please enable Always run assistant in docked mode in Enpass General settings. Enabling this option will stick the Enpass Assistant on the screen, and it won’t disappear when you click outside of it. Hope this helps!

Hey @iSCSI, Thanks for writing in. If you want to use the Premium version of Enpass please download it from Windows Store and follow these steps to purchase Enpass. Open Enpass --> Settings --> Premium Feature --> Purchase now. Hope this helps!

Hi @UweK, Thanks for showing interest in Enpass. You can set the system-wide hotkey to launch Enpass from anywhere in the system from Enpass General Settings. Currently, Enpass doesn't have this option. However I have noted down your suggestion and forwarded to the concerned desk for further consideration. Thanks!

Hey @asefi, Please share the crash report mentioning your name or link of this thread so that we can check and try to fix asap. Thanks for your co-operation.

Hi @Euchch, You have written the same query at support@enpass.io which our customer support team has already replied for the same so please check your inbox and revert. Thanks!

Hi @BuckO, Sorry for the trouble you are going through. Can you please let me know have you downloaded Enpass from our Website or Windows Store. Also, please share the crash report mentioning your name in the comment box so that we can investigate where the problem could be.

Hey guys, Thanks for sharing the details. Our dev team is working into this issue and fixed will be available in the next update. I would like to hear your feedback after the update. Thanks!

This issue has been fixed and update with the fixes will be available within this week. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.

Hi @PeterNell, Thanks for writing in. Sorry to inform you but if you have forgotten your master password, then there is no way to recover it. Check out here to know more. I have noted down your suggestion and forwarded to the concerned desk for further consideration. However, please try copy and pasting your master password in the password field to check if that works. Thanks!

Hi @mdovey, We have fixed this issue in the recent Enpass update 6.1.0. Can you please let me know which Enpass version are you using so that we can check. Thanks for your co-operation.

Hi @veomeo, This issue has been fixed and beta update with the fixes will be available within this week. Thanks for your co-operation.

Hi @Jay Pi, Sorry for the trouble you are going through. Please let me know while syncing what error message or code are you getting? Also, please share the demo account of your WebDAV so that we can check where the problem could be. Thanks!

Hi @antiphones, Sorry for the trouble you are going through. Please update the Firefox browser extension and let me know if the problem persists. Thanks!

Hi @venamis, Sorry for the trouble you are going through. This issue has been fixed and beta update with the fixes will be available by the end of next week. Thanks for your co-operation.

Hi @Mark923, Sorry for the trouble you are going through. I would like to share that Enpass app communicate with the other browsers (Chromium or Firefox based browser) via localhost address (127.0.0.1). Although Enpass extension for Edge browser communicate with the main app via NMHost that's why Edge browser extension is working fine and other browser is throwing Enpass connection error. So please bypass the localhost(127.0.0.1) connection from Sophos Antivrus and let me know if the problem persists. Hope this helps!

Hi @GGFix, Sorry for the trouble you are going through. Please share some more info so that I can help you better. Which Enpass version are you using? What keyboard shortcut have you set for System-Wide Hotkey? Thanks for your co-operation.

Hi @stevemckay, Can you please share the browser name and it's version so that we can check it from our end. Thanks!

Hi @MindSolve, Thanks for your suggestion. I have noted down your suggestion and forwarded to the concerned desk for further consideration. Thanks!

Hey @Simon92, Hopefully the beta update with the fixes will be available by the end of next week. Thanks for your co-operation.

Hi @tox1c90, Thanks for reporting this issue and sharing the steps to reproduce. Much appreciated . This issue has been identified and fixed will be available in the next update. I would like to have your feedback after the update. Thanks!

Hi guys, We are having some temporary technical issues with the Enpass extension for Chrome browser. Our team is working to fix the problem. We apologize for the inconvenience caused. Your patience is appreciated. Thanks

Hi @Nigel Sampson, Sorry for the trouble you are going through. I would like to share that since Enpass 6 is based on a new architecture, it will only sync with Enpass 6, and not with previous versions. So, to test the sync functionality, you’d need to install the Enpass 6 on your other device as well. Thanks!