Windows

I setup a TOTP by adding the secret key and in another example by scanning the QR-Code via iOS. In both cases, the generated password token is incorrect. I compare w/ another TOTP app and the generated codes are different. It looks like that it is linked to the refresh rate. In enpass it's 30 seconds and the other app uses 60 seconds. The website w/ the QR also refers to a timestep of 60 seconds. Could not find a way to manually set the refresh rate for this TOTP to 60 seconds. Might also a completly different reason. Time is synchned to a time server / internet time. Thanks for your support.

Enpass 6 Autolock When System is locked does not work. I tried several times but without luck, rebooted PC and same. Operating System: Windows 7 64-bit Enpass: 6.4.1 (643) (Traditional Win32) Firefox extension: 6.4.0

Enpass version: 6.4.1.643 Windows 10 1809 17763.1158 How to reproduce the bug: 1. Open an password field web page in Chrome (I'm using 81.0.4044.92) with Enpass extension installed: https://getbootstrap.com/docs/4.1/components/forms/ 2. Right click on the password field, click "Enpass". 3. Click generate password 4. Click fill 5. Open console in Chrome DevTools 6. run $('#exampleInputPassword1').val() to get the password just filled 7. compare it with password generator history, and it's different from what just filled! I reinstalled 6.4.0 and it works fine.

Hi, How do I log out of my colleagues Enpass account and into my own?

Hi! After upgrading my desktop(s) to the 6.4.1 version there is a yellow banner on to bottom to unlock all features for free. Needlesss to say thet I want this. I have Enpass Pro on IOS with "All Access (lifetime)". But here's the problem : The 6 digits code to recover you sendt to my emai-addressl is not received before it's code is no longer valid. Code is valid only for ten minutes. It takes more than 25 minutes and I think after studying the mail the delay is not on my ISP/mailprovider according to the mime text . The reuest was made by me in the enpass desktop app at 13:55 and in the source data : From root Thu May 21 14:17:33 2020 Return-Path…

Hello, I was composing an email and wanted to enter the € (Euro) symbol into the text. But when I pressed <AltGr>+<E> (same effect than pressing <Ctrl>+<Alt>+<E>), the Enpass Assistant is shown. I had to close Enpass to be able to enter the € character. Of cause I can adjust the hotkey manually in the settings. But IMHO the default hotkey should not be <Ctrl>+<Alt>+<E>. I think this hotkey is present in the whole European Union (but I an not 100% sure). Best regards OLLI

Hello, I have an Error on all devices at nextcloud sync with webdav: I have delete the sync and all data on nextcloud and setup the sync new, but nothing helps. Pls Help... Thanks Spawnsen

Jeg downloadede gratis Enpass i 2017 på min Win 10 PC. Denne PC er defekt og jeg har købt en ny Win 10 PC incl. opsætning og installering af sidste nye Enpapas version. Jeg ønsker instruktion til af finde og åbne mine passwords fra den defekte PC.

Dear ENPASS-Team, First of all: ENPASS is great! Unfortunately, in my new version 6.4.1. on Windows 10 (latest release) the password generator crashes when you select the new feature "password must include the following symbols". The error is reproducible on my two Windows 10 devices (PC and Microsoft Surface). I also forwarded several crash reports to the EPAS team yesterday. The old feature "exclude symbols" works fine. The error occurs with both the storeversion and the traditional version. Is an update planned? Cheers Rudi

Auto Backup location cannot be changed in latest version?

Hello, I just downloaded this app on my Windows PC and my iPhone 11. One very important feature that must work for me is Windows Hello which allows me to unlock using fingerprint. I went into Settings-->Security and enabled "Windows Hello". But it seems when i start Enpass it does not let me login with "Windows Hello". But once i login using the password and minimize and open again then i see the "Windows Hello" icon on the right corner. When i click on this icon then i can use fingerprint to login. This seems like a bug to me. Can you please confirm? Also why do i need to click on the icon, by default "Windows Hello" should be enabled…

Hi I would like to install enpass on my computer, so I can fill the passwords direktly in with enpass when I am browsing. I do not find ad ons for Firefox or the possibility to download a installation for "Microsoft windows server 2016 Standard". I tried to install Windows 10 but it seems not to be working together with each other. What should I do? Thank you for your response

A couple of days ago my Enpass stopped syncing through my One Drive and I got a message I needed to change the master password. I changed to to something i THOUGHT I would remember but now I cant remember it. I know there is no way to retrieve or reset the master-password without knowing what the current password is. Luckily I can still get into the vault with my phone as i have that locked using bio metrics (fingerprint). I have started the process of moving all 400 password to s spread sheet so i can delete the data file and then create a new data file.It is going to take me forever to to move all of these to a spreadsheet and back to a new vault data file. Is there s…

Hi, on Windows 10 my text is cutoff, even the passwords are not readable. See my screenshot https://imgur.com/uglwtyB

Hi, I am trying to get Enpass working on a clean install Windows 10 laptop. I'm using the Enpass install from the Windows store and the Chrome extension from the Chrome store. When I click on the extension icon in Chrome, it displays the "looking for Enpass" page and if Enpass isn't it then launches it. But then it errors with "Enpass Assistant is unable to connect with the Enpass app." I initially suspected that the Sophos antivirus on the laptop was interfering with the comms to 127.0.0.1 - BUT, Enpass works just fine in MS Edge (using the Edge extension) and also Vivaldi (using the Chrome extension from the Chrome store!!!!). I really don't understand what's…

I had to re-install enpass from the WIN10 store, but always get the error message 0xC0EA000A when the store tries to get the license. Any idea how to fix it? any "classic" hints like wsreset did not help Thanks Marc

Win10 - Enpass 6 Decided to create an additional vault. I did not complete the process as I do not have the premioum version yet. Now I cannot sync with the original vault. Disconnected and reconnected sync but I get "error while restoring data" Uninstalled Enpass and perform a new installation. Still same error. Sync works ok on phone and on second test laptop ( on second laptop i disconnected and reconnected sync just make sure is still working). Any suggestions?

I started having problems logging into sites through Windows with 2FA as my OTP was invalid. I noticed that somehow the OTP in the Windows client was 4 cycles (2mins) behind what was on the iPhone. The iPhone was correct and the Windows client was wrong. How do I fix it on the Windows client?

I have Enpass 5.6.9 running on windows xp without any issues with firefox extension. Any chance to have Enpass 6 run on windows xp?

First off, great password manager! I've been using is for the past two years and development has come a long way since then! Now, onto the issue at hand. Whenever I try to autofill a TOTP token, such as the Authorization token on Github, it tells me the generated code is invalid. The code the Android App generates is valid, and both have the exact same token. Both me and a friend are experiencing this issue on Arch Linux.

Hello, Sometimes, my Firefox extension or my Chrome extension doesn't work correctly ansd I receive in french the text: " Recherche de l'application en cours" that I translate as "Serach for the cirrent application". I am under Windows 10. To avoid this message I need to start the program EnPass and after I do not receive this error. How to do to avoid to receive this message. Thank's a lot for the answer.

I love the password creator tool with its recipe guide. Really great. The symbol exclusion area is helpful, but often on websites (if you're lucky), there will be a list of only symbols that are allowed, not excluded. So it can be very difficult to write out all the symbols not allowed in their list. It would be so, so great to have two options (perhaps a checkbox to toggle between), for allow only or don't allow these symbols.

Looking for guidance on how to copy the enpass keyfile from one PC to another? I am testing out Enpass as an alternative to my existing password manager. As I work from a couple of desktop PCs (home & office) being able to use Enpass directly from both desktops is a showstopper requirement. Further to this keeping a local backup of the keyfile is needed should I change PC's in the future. Having setup a vault that requires both a master password and keyfile on one PC, I now want to copy the keyfile across to the other PC so I can open the vault from there, but I am unable to access the keyfile. When browsing in file explorer to the location I saved the …

The icon on my Windows 10 installation is just a white keyhole. I can't find the executable to change the icon like in other normally installed programs. I'm trying to change it to the website icon... white keyhole surrounded by a blue circular background. Any help would be appreciated Thanks

I'm reposting this from the Enpass Beta forum, as it doesn't quite fit in there any longer now that Enpass 6 is out of beta. I'll be reposting tox1c90's report verbatim, as it still holds true: He later updated it with the following information, after a few rounds of fixes from the Enpass folks: And my own follow up: I'd like to chime in to say that I'm still seeing this issue as well, in version 6.4.1, under the same circumstances as reported above (only occurs when minimized and running as systray-only). Thanks!