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  1. Today
  2. Hi @Yoyi, Thanks for your message! Please note, the Enpass app is listed in the Microsoft store and since the Windows 10 supports all the apps listed in the Microsoft store, thus Enpass app can be used in the Surface X Pro. Please refer to the link for the same.
  3. Yesterday
  4. How can I downgrade to Enpass 6.1? 6.2 is completely broken due to bugs and it does not appear you are planning to fix those bugs quickly. I need to use the old version.
  5. It happened again. I've been seeing this problem every few weeks for a while. Very frustrating. I opened a case and was asked to grab a bunch of different log files, which I can't recall. I got the thing working by deleting everything and reinstalling, but my patience is wearing thin. May be time to start looking for another product. Rebuilding every week or two is untenable. Windows 10 1809 Chrome Version 77.0.3865.120 (Official Build) (64-bit) Enpass Password Manager extension for Chrome Version 6.0.2 Enpass 6.2.0 (542)
  6. Same experience here. I've been seeing this problem every few weeks for a while. Very frustrating. I opened a case and was asked to grab a bunch of different log files, which I can't recall. I was given about 2 days to gather it all, before they closed the case. I got the thing working by deleting everything and reinstalling, but my patience is wearing thin. May be time to start looking for another product. Rebuilding every week or two is untnenable. Chrome Version 77.0.3865.120 (Official Build) (64-bit) Description Enpass Password Manager extension for Chrome Version 6.0.2 Enpass 6.2.0 (542)
  7. I decided to upgrade to the Premium version of Enpass, but can't seem to find it in the Apple app store. Did it get removed? Is it being updated? How can I find it?
  8. Hello everybody. I‘m using the latest Enpass on Windows, Mac and iOS. I do have a login item which had a custom section “2FA”. Some time later I decided to get rid of the custom section and placed its existing subitems somewhere else. I saved the edited item. Now it’s getting strange: on Windows and Mac, the edited item shows up correctly. Even in edit mode. But on iOS the custom section “2FA” remains with all its subitems! More strange: when switching to the item’s edit mode (on iOS), the custom section disappears and everything shows up correctly. After re-editing and re-saving the problem remains. The vault is in sync. What else can I do? What’s the reason for that? -remo
  9. Hi, Is Surface Pro X supported by Enpass? Thanks
  10. Last week
  11. Hi! I have long been installed on the desktop Enpass 5.5.7. where I have been putting all the passwords for a long time. But I can’t synchronize with this old version the new versions of Enpass 6.2.0.245 mobile version and desktop version 6.2.0 (542) - how to solve this synchronization problem of the old version, where I have all the passwords stored?
  12. GregC

    iOS 13.1 problems

    Enpass browser extension in iOS 13 missing. I uninstalled and reinstalled still missing. Kind of useless without this capability.
  13. Filemon

    iOS 13.1 problems

    As I’m a new user I don’t have an old account. It is just when I try to buy it for the first time that the system doesn’t allow me to do it
  14. Hi @TwoShoes, Sorry for the trouble you are going through. This error seems to be at the MS store's end. I have found an article that may assist you. Please have a look at this link. Hope this helps!
  15. I have had to reset my Windows 10 S Mode surface and I now cannot download and reinstall the store app. The download fails with an error 0x803FB005.
  16. PLEASE include a SIMPLE to UNDERSTAND EXPLANATION of what 'THINGS' mean. For example, "VAULT". IT'S very hard for US SENIOR Citizens. We were not taught TECHNOLOGY in School. Please Spread the Word. Thank you very much, Pamela Milks.
  17. Checking in to see if anyone has found a solution to this problem. Running into the same issue and makes it very difficult to work with code. Going to extensions in Chrome to change keyboard shortcut or under system preferences doesn't seem to allow us to change this. Am considering moving on to a different password manager if there isn't a fix.
  18. Hi, ive bought Enpass Pro on my iPhone but I am not able to activate Premium Features on my MAC. When I click on restore purchase it says i havent bought Pro. If i click on Buy, irt says that In-App-Purchases are not supported. Id like to use the touchID feature.. what can I do? Thanks, Richard
  19. I often open Enpass and it says there's a new version available, do I want to download? I say "no" because I'm on limited bandwidth and there's no indication of the size of the update. When I come back to Enpass later it doesn't say there's a new version available. I can find that I have 6.1.2, but I don't have a way of checking for "am I up to date?". So how do I know for sure? What is the current latest version? Thanks....
  20. Hello @Kashish I am currently reading the linked text. I am a little bit shocked because the explanation isn’t right. It is that much easy to collect the favicons. All the data is included in the head of the html output file of a request. For me that explanation in the text doesn’t make sense. - request to www.my-page.com - get the html source - look for the header and collect the favicon meta entries - follow the path/url - got the favicon I did this in the past multiple times. No problem. With the decision providing an own server you always have to pay and maintain an additional thing. You also have the whole traffic. I cannot understand this. Currently, the favicons are not embedded to the Enpass items. I prefer this. Maybe an optional and additional way. I like to see: - edit an entry - in the context menu to the image “fetch favicon” - embed the requested image to the entry I like Enpass and I appreciate the work of the team. Thanks. Regards.
  21. Just for info and please don’t take it as a “no”. For me this option should only be an optional behavior. Within an entry I have a lot of items with multiple hidden fields. The key should not make all fields visible. Possible behavior (suggestion): Item with one hidden field, key make it visible. Multiple hidden fields, just make the focused field (mouse inside) visible. Just a thought to this wish Regards
  22. Hi, Thanks for using Enpass and writing to us. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks!
  23. Tahreem

    iOS 13.1 problems

    Hi @Filemon, To restore the Pro version, please reinstall Enpass app with the same iOS Account with which you purchased it earlier. If that doesn't help, please share the Purchase Receipt so that we can help you better. Note: Before uninstalling the app make sure you already have the backup of Enpass data.
  24. Hi @aaadeji, Apologies for the inconvenience caused. Please share your issue to us via email at support@enpass.io so that we can assist you better.
  25. Hi @lcw731, Thanks for the mail! Please make sure that you have the latest updates installed in your system. Also, please try restarting the system once. If you still encounter any error during the installation/download of Enpass app from the store, please share a screenshot of the same with us.
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