Abhishek Dewan

Hi @JFS

We have reproduced the bug on our end due to which this issue is occurring. Our dedicated team is now working on resolving it and soon a patch addressing this issue will be released. Thank you for your patience in the interim.

Hi @jstherzo

Enpass is indeed compatible with Windows 11 OS. To check the compatibility of your devices, you can also refer to this link.

Hi @azarot555

We are still looking into the reported concern. As soon as I have any update on this matter, I will be sure to notify you here. Your patience in the meantime is appreciated.

Hi @Lightsabre

I have duly noted your comments and have shared them with our dedicated development team so they may consider this feature request for future Enpass versions. Your patience in the meantime is appreciated.

#SI-3313

Hi @tTony

Welcome to the Enpass Forums.

To assist you better with the concern, please share the version of the Enpass app, and OS you are using.

Hi @JFS

Thank you for sharing the requested details.

I have forwarded this concern to our dedicated team and will get back to you soon with an update. We appreciate your patience in the meantime.

#SI-3314

Hi @JFS

To investigate this properly, kindly share the version of the Enpass app, OS and Enpass Extension you are using.

Hi @zazaza

I will gladly answer your queries -

"Is Enpass still actively developed?"

Enpass is actively being developed. As stated before, we keep track of the feature requests/bugs via our internal system and new features/improvements are released in the subsequent updates.

"If yes, then what is currently going on? "

It is a pleasure to receive feedback from our users. However, developing any new feature requires careful planning, feasibility checks, implementation and testing. As a result, we are unable to provide an ETA simply because we would hate to give false information. Our users are notified via forums and email when a new feature is implemented, or a bug is fixed. You can also check our release notes for any new features/bug fixes when a new version is released.

Hi @APremiumUser

To assist you better with this concern, please share the below details with us -

1. The version of the Enpass app, OS and browser you are using.
2. Are you facing this issue with any particular webpage/app or all of them? Kindly share the name/URL of a few so we may investigate them.

Hi @JFS

Please share the below details with me, and I’ll have this investigated for you

1.     The version of the Enpass app you are using.

2.     Have you downloaded the Enpass app from the Mac AppStore  or from our official website?

3.     Is the app crashing for you after a certain step, ie, after editing an Item, creating a new Item, etc? Or is it completely random?

4.     Try disconnecting the internet, then launch the Enpass app and observe if the app is still crashing for you. If it is not crashing, then while the internet is disconnected, try removing the cloud account you are using for synchronization, enable the internet and re-launch Enpass to check if the app is still crashing. Also share the cloud service you are using to synchronize your data.

5.     Is the Enpass app showing you a crash report after the crash? If yes, kindly share it with me.

Hi @Alexandros

I have duly noted your comments and have shared them with our dedicated development team so they may consider this feature request for future Enpass versions. Your patience in the meantime is appreciated.

#SI-3311

Hi @digger16309

For troubleshooting purposes, please follow the below steps. Let me know if the issue persists -

1. Ensure that the latest version of Enpass is installed on your device and that the Enpass application is running in the background when using the browser extension. In addition, the “ Enable Extensions ” under the Browser settings of your Enpass application should also be enabled.

2. I would also suggest checking that you have the latest version of browser installed , re-configuring the extension, and reinstalling it from here.

3. Try clearing the cache and cookies of the browser.

4. Ensure that you have allowed access to Enpass in your Antivirus/Firewall/VPN settings. Also try disabling them to see if the issue persists.

5. You can also try unchecking ' Authorize browsers with code signature only option ' in Enpass app Settings → Browser → Browser Authentication.

Hi @digger16309

For troubleshooting purposes, please create a manual backup of your Enpass data and then reinstall the app. If the issue persists, please share the version of the Enpass app and OS you are using and I'll have this further investigated for you.

SI-3298

Hi @pos

My apologies for the delay in releasing a patch for this issue. The problem is already being addressed by our dedicated team. The forum will be updated as soon as this issue has been resolved. We greatly appreciate your patience while we work on this.

Hi @Bread

That is correct. On the Mac version of the Enpass app, while the Enpass app is running in the background, the app will not prompt you to authenticate. This is because the Enpass app on desktop devices works together with the Enpass Extension to autofill. Once the browser extension is installed, it must be connected to the Enpass desktop app to allow the saving and autofilling of account credentials and web forms.

Hi @azarot555

Thank you for sharing the requested details.

I'm discussing this case with our dedicated team and will get back to you soon with an update.

#SI-3309

Hi @davidc

To investigate this concern further, our team of experts will require some additional information. Kindly create a Demo account and DM me its username, password and URL.

We appreciate your cooperation in this case.

Hi @Bread

Welcome to the Enpass Forums.

I would like to share that authentication is required when you autofill on any app/webpage in the iOS/iPadOS Enpass app. For ease of use, you can set up Face ID/PIN/biometrics in your Enpass app Settings -> Security -> Auto Locking.

Hi @tr1cky

Welcome to the Enpass Forums.

I have duly noted your comments and have shared them with our dedicated development team so they may consider this feature request for future Enpass versions. Your patience in the meantime is appreciated.

#SI-3307

Hi @Nyana

Thank you for trying the suggested steps.

I have forwarded this concern to our dedicated team and will get back to you soon with an update. We appreciate your patience in the meantime.

#SI-3308

Hi @azarot555

I can certainly understand your disappointment in this matter and have shared your comments as feedback with the team.

Regarding the issue you are facing, kindly share the below details with me and I"ll have this issue further investigated for you -

1. The version of the Enpass app and OS you are using.
2. Kindly check and ensure that you have added Enpass in your VPN/Firewall/Antivirus settings. Also, let me know the name of any such apps you are using.
3. Please create a Demo account and DM me its username, password and URL.

Hi @Idoki

We have released a patch for this issue in our v6.8.5 stable build. Kindly update your Enpass app to the latest version and share your findings with me.

Hi @jan321

You can also try importing the csv file. In case you face any error, kindly share the screenshot with me on this forum and I'll get this checked for you.

Hi @Macenstine

Welcome to the Enpass Forums.

As we forwarded this request to our developers, we would like to inform you that they have investigated its feasibility. This feature request may be included in future Enpass releases even though we have not yet received any specific version updates. Your support and patience are greatly appreciated.

Hi @davidc

Thank you for letting us know that you are again facing this issue.

I'm discussing this case with our dedicated team and will get back to you soon with an update.