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Abhishek Dewan

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Posts posted by Abhishek Dewan

  5. autofill Enpass password

    in iOS

    Posted

    Hi @macRBC

    For troubleshooting purposes, I would recommend going through the steps in this link and ensuring that you have set up the Autofill settings for your iOS correctly. I would also recommend disabling and then enabling the Autofill Setting. If the issue persists, kindly share the below details with me and I'll have this investigated for you -

    1. The version of the Enpass app and Safari browser you are using.
    2. Are you facing this issue on all the webpages on Safari browser or any particular ones? Kindly share the name and URL of a few so we may check them on our end.

  7. Enpass no longer stores new entries

    in Linux

    Posted

    Hi @CS_Enpass

    Our dedicated team is looking into the issue which you reported regarding the Enpass not saving the changes made to the Item but requires some additional information in this case. Kindly share the below details with me so we may proceed with the investigation - 

    1. Have you imported your data into Enpass using Pre-formatted CSV? 
    2. What is the format of the exported file created from KeePass?
    3. The KeePass version you used to create the exported data, and from which platform?
    4. Could you please enable logs in the Advanced settings of your Enpass app and share the same when Enpass crashes at your end?

  8. Please add 2FA to enpass vaults

    in Feature requests

    Posted

    Hi @Fadi

    Enpass team apologizes for this issue. We always strive to improve our app, based on regular customer feedback, so that it meets every user's needs. 

     

    As mentioned previously, Enpass' data is fully encrypted by 256-bit AES encryption with 100,000 rounds of PBKDF2-HMAC-SHA512 using the peer-reviewed and open-source encryption engine SQLCipher, an open-source, peer-reviewed encryption engine. Additionally, we offer our users the option of adding a Keyfile as an additional layer of security.

     

    In response to your feedback, I've already informed Enpass' development team about adding Multi-Factor Authentication to Enpass Vaults, Unfortunately, I'm not yet able to provide a specific timeframe for this particular feature request since a variety of factors influence the removal, implementation, or improvement of an app feature (feasibility, demand, or other factors).

     

    Your patience and loyalty in being with us are always appreciated. For more information, please do reply to us at support@enpass.io, we are just an email away!

  9. Enpass crashes on macOS Ventura Public Beta 4

    in Mac

    Posted

    Hi @Cyril2000

    Welcome to the Enpass Forums.

    To assist you better with your query, please share the below details with me, and I’ll have this investigated for you -

    1. The version of the Enpass app you are using.
    2. Have you downloaded the Enpass app from the Windows Store or from our official website?
    3. Try disconnecting the internet, then launch the Enpass app and observe if the app is still crashing for you. If it is not crashing, then while the internet is disconnected, try removing the cloud account you are using for synchronization, enable the internet and re-launch Enpass to check if the app is still crashing. Also share the cloud service you are using to synchronize your data.
    4. Is the Enpass app showing you a crash report after the crash? If yes, kindly share it with me.

  13. Enpass no longer stores new entries

    in Linux

    Posted

    Hi @CS_Enpass

    Regarding the Enpass not saving the changes made to the Item, I have forwarded this concern to our dedicated testing team and will get back to you soon with an update.

    As for the Enpass app crashing for you, please try the below troubleshooting steps and share your findings with me -

    1. Try disconnecting the internet, then launch the Enpass app and observe if the app is still crashing for you. If it is not crashing, then while the internet is disconnected, try removing the cloud account you are using for synchronization, enable the internet and re-launch Enpass to check if the app is still crashing. Also, kindly share the cloud server you are using to synchronize your data.
    2. Is the Enpass app showing you a crash report after the crash? If yes, kindly share it with me.

    #SI-3053

  16. Windows Hello doesn't work on system boot, must restart Enpass

    in Windows 10 (Store)

    Posted

    Hi @FuN_KeY

    While I understand that it is taking us a while to resolve this issue on our end and how much of an inconvenience it is, rest assured that we are continuously monitoring this thread and taking feedback from users who are experiencing this problem to resolve it. Additionally, I'm personally following up on this matter, and if there are any updates, I will notify everyone here. Please bear with us until then, and your cooperation is greatly appreciated.

  20. Enpass Portable upgrade

    in Windows PC

    Posted

    Hi @chribonn

    Our dedicated team is already working on the Enpass portable update as part of our continuous effort to improve our application. Unfortunately, I cannot provide an ETA for the same at this time. Please rest assured that I have also communicated your comments to the team as feedback. Your patience in the interim is greatly appreciated.

  22. Invalid Audit Reporting

    in Windows PC

    Posted

    Hi @chribonn

    Thank you for the suggestion.

    The app downloaded from the Windows/MacApp Store is automatically updated. However, if the application is downloaded from our official website, the user may have to update the app manually. I have also shared your comments with the team for further improvements in this matter.

     

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