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Abhishek Dewan

Enpass team member
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Posts posted by Abhishek Dewan

  1. Hi @Dominic Drees

    We appreciate you providing us with the details of your device OS and other information.

    Rest assured, I am currently discussing this matter with our dedicated team and will promptly provide you with an update. In the meantime, I'd like to inform you that we have recently released an update for the Enpass app, version 6.9.0. Kindly update your app and let me know if the issue persists so that we can further investigate your findings. Thank you for your cooperation!

    #SI-3405

  2. Hi @vivek

    If you are referring to the first point of this forum, I have already informed our development team about this issue, and they are working to fix it. As of now, I am unable to provide any ETA. You can rest assured that I will update this thread once a fix is released for this concern. Thanks for your patience during this time and we apologize if this caused you any inconvenience.

    #SI-3203

  3. Hi @Sigan

    We sincerely apologize for any inconvenience caused in this situation. Please be assured that our team is actively investigating this concern. We are committed to resolving this issue and will provide you with updates as soon as they become available. We kindly ask for your patience and understanding until we can provide further information on this matter.

  4. Hi @gurco21

    With Enpass, your data is fully encrypted with 256-bit AES with 100,000 rounds of PBKDF2-HMAC-SHA512 using the open-source encryption engine SQLCipher. This provides you with advanced protection against brute force and side channel attacks. You can learn more about security with Enpass by referring to this link.

    Regarding Enpass not being open source, the same is being discussed in the below-mentioned forum -

  5. Hi @AnakinCaesar

    Upon conducting a comprehensive analysis of the screenshot you provided, it appears that you have included a URL with an "https" prefix. However, due to security considerations, Enpass currently does not support autofilling for URLs with "https" on "http" websites. I kindly request you to either modify the URL to "http" or create a new item specifically for "https" websites.

    • Thanks 1
  6. Hi @Sigan

    At the moment, the Enpass app synchronizes your data -

    • Every time the app is unlocked
    • Every 15 seconds when the app is active in the foreground on your device
    • Within 5 seconds every time you save a change

    I have also forwarded your feedback regarding synchronizing Enpass data when the app is in the background to our development team for future consideration. We value your input and appreciate your cooperation and support during this time.

    #SI-3392

  7. Hi @AnakinCaesar @Andrew Polishchuk

    Our team successfully replicated the bug responsible for the disruption of autofilling on icloud.com. We are actively working on a patch to resolve this issue, which will be released soon.

    @AnakinCaesar Regarding the login forms you provided for Sonarr and Radarr, we haven't been able to reproduce the problem thus far. To assist us in identifying the bug, please provide us with the exact steps you are following. This information will greatly aid our investigation. Also, if you are using a specific environment for the local address you shared, please confirm this. If you prefer to share this information privately, feel free to send me a DM.

    • Like 1
  8. Hi @xmestessox

    That is correct. It is indeed possible to configure and utilize Enpass Portable alongside an existing Enpass desktop installation on your system. Remember to designate distinct locations for storing the database files of each Enpass version. However, it's worth noting that certain features might not be accessible in the portable edition of the application (like Wifi Sync)

  9. Hi @sebixibes

    The Face ID needs to be enabled from inside the app by going to Enpass Settings -> Security -> Face ID. Please note that the master password cannot be recovered if it is lost, as it is not stored anywhere. We prioritize your data security, and as a result, we do not have access to your confidential information. You have complete control over your data to ensure the highest level of security.

    However, if you have the Enpass application installed on another device that has Face ID or biometrics enabled, you can use the following steps to change your master password:

    1. Open Enpass on your mobile/device using Face ID/biometrics.

    2. Go to Settings-->Create a new vault of Enpass on your handset with a new password.

    3. Copy all the items individually from the other vaults and move them into the newly created vault.

    4. Sync this new vault with a new cloud account.

    5. Now reinstall Enpass on any other device and restore the data using the new cloud account.

    6. Once all your data is restored on the other device, repeat step-5 on all your other devices.

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