Sunil Kumar

Hi guys,

Sorry for the inconvenience. Enpass 6 imports only XML file format of the Keepass V2.40(Windows). Please follow the following steps

Export XML(2.x) file format from the Keepass 

Go to Enpass 6, Select Keepass from the password managers import page

Choose the XML file and import it.

Cheers! 

4 hours ago, Tina said:

Hi,

foremost I would like to thank you for all of the efforts you put into Enpass-6.0. Like with every huge software update there are minor issues that slipped through quality assurance. One of them I like to report with this post:

What should happen?

When I open Enpass 6.0 on my IPhone 7 and send it to background via the Home-Button and open it again the Touch-ID verification should appear.

What happened instead?

Touch-ID verification does not appear. It asks for Master-Password.

Tested on:

IOS 12.1.2

IPhone 7

Enpass 6.0.0 (build number 196)

100% reproducible

2

Hi @Tina

Are you able to see Touch-ID icon in the upper right corner on login screen? If not please do reset Touch-ID in the app security settings.

Thanks

Hi all,

Sorry for the inconvenience. Please follow the following steps. 

Visit browser extensions page on Enpass website to install the latest extension Edge.

You’ll be directed to Microsoft Store. Install and launch to run the extension, and you’d be redirected to the Edge browser with a pop-up asking for your permission to turn the extension on. Click Turn it on to enable the extension.

If Enpass icon doesn’t show up in the toolbar. Go to the option ⋯ in the top right corner. You’ll see the Enpass icon there, right-click on the Enpass icon and choose Show next to address bar.

Hope this will work!

Hi @Brilletje

Sorry for the inconvenience.

Please try this, Go to the Watch App. Re-enable the Enpass option. Go to the Enpass app and enable Apple watch option.

Cheers!

Hi @GeoLuz

This feature is still there. Please follow this guide.  

Cheers!

Hi @Prateek

Sorry for the inconvenience. We are waiting for crash reports (takes a day) and will release a fix soon.

Thanks 

Hi guys,

Sorry for the inconvenience. Please follow this FAQ to restore your Enpass 5 data.

Thanks.

Hi @Brant

Sorry for the inconvenience. 

Please quit Enpass app and go to "Your home folder ▸ ⁨Library⁩ ▸ ⁨Containers⁩ ▸ ⁨in.sinew.Enpass-Desktop⁩ ▸ ⁨Data⁩ ▸ ⁨Library". Take a copy of walletx.db file as this is your main database. Now rename/delete walletx.db from Library folder and start Enpass again. Choose restore from backup file option and pick previously taken copy of walletx.db.

Optionally, if you have synced data to a cloud previously, you can follow this FAQ to restore it.

20 minutes ago, ScottT said:

I just update to version 6 via Windows Store (Windows 10) and run into same trouble. Can't restore my wallet from owncloud URL.
Message is something like "can't find Enpass data on this Webdav account" (translatet from German)

Hi @Scott

Please login to your webdav account and download sync_default.walletx then restore it to Enpass 6 as an existing user through backup file.

Cheers!

Hi @jmlee0404,

Sorry for the inconvenience. Is it happening consistently? Have tried restarting the App?

Thanks!

Hi @Laurent P.

Sorry for the inconvenience. For Opera browser, you first need to add the Install Chrome Extensions by Opera Software to Opera browser and then follow these steps

1. Open Enpass Extension for Chrome
2. Click ‘Add to Opera’ button.

Cheers:)

Hi @fnkr

Thanks for reporting issue. Will release a fix very soon.

Thanks.

Hi @makzono

It seems Enpass is picking wrong scale factor for your display.

From the desktop, right click the Computer icon. Then go to Properties from the context menu -> Advanced system settings -> Environment Variables -> New. Please add the following environment variable to force for 100% scale on your primary display 

QT_SCREEN_SCALE_FACTORS=1

Now, restart Enpass. If it looks too small, you can adjust above variable to 1.25, 1.5, 2 as per scale factor of your display.

Cheers:)

Hi @andlinwinuser,

Please go to Change password page and generate and add keyfile from advance section.

Hi @Letalis

Sorry for the inconvenience.

Please download beta Extension from https://www.enpass.io/enpass-beta-downloads/

Thanks.

Hey @Jay

Please make sure you have selected All items and include column labels options when  exporting data in CSV.  Without it data will be exported as garbage as in your case.

Cheers,

Hi @durnoy

Thanks for taking the time to let us know. We are aware of this issue and it will be fixed in the next update. Till then I request you to please bear with us.

@fux0em noted!

Hi @Stuart Simon

Sorry to hear about your trouble. Since last update, you have to manually turn ON High DPI support from Enpass settings as discussed in 

To bring in the effects of this settings, you need to restart the PC.

Cheers!

Hi @sysfu,

Are you trying to run Enpass from Terminal? If yes, correct command to run Enpass from terminal is:

/opt/Enpass/bin/runenpass.sh

Cheers

Hi @jfranki,

Thanks for reporting the issue. We have noted it down and will fix it in coming updates. 

Cheers!

Hi @Binh Truong

TOTP support for Windows 10 UWP is done and may be available in the next update this month.

cheers!

3 hours ago, hirozed said:

Enpass 5.2.1 is failing to sync after running about 10 minutes.  I'm on Debian 8 stable / XFCE.  

Running Enpass from the command line starts up with the following notifications:

qt.network.ssl: QSslSocket: cannot resolve SSLv2_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv2_server_method
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
QLayout: Attempting to add QLayout "" to QPasswordEdit "", which already has a layout
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile

After about 10 minutes, the GUI shows the sync icon spinning, with the terminal running:

QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open
QIODevice::read (QDisabledNetworkReply): device not open

I hope this helps.

Hi @hirozed,

This issue has been fixed yesterday. Please update Enpass and let us know if you need any further assistance.

Cheers! 

Hello @John Kattenhorn

I am glad that you were able to find this out. We have noted your request for adding overlays for help. Thanks for that.

Hi John Kattenhorn,

There is no need to copy/cut/paste any value from Edit page as you can copy it directly from Detail screen.

On mobile or handheld devices, long pressing will show a Copy option and on UWP app, right clicking on any field will solve the purpose. You can also copy username, Email and Passwords of login items and card number and CVC of credit cards directly from the items list by long press or right click.