Everything posted by Amandeep Kumar
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How to Remove Mistaken Autofill Associations from Password Items
To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem.
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Enpass does not sync over wifi
I'll quickly ask the Technical Team to look into this and share their findings with you. I'll keep you updated on any developments. Enpass thanks you for your support and patience regarding this issue. #SI-3946
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Creating a new passkey doesn't recognize existing entry
You're correct that the URL matching logic in Enpass currently distinguishes between different subdomains, such as example.com and www.example.com. This can sometimes lead to the creation of a new entry instead of adding the passkey to an existing one. Your feedback about treating subdomains as part of the same domain for passkey assignment is valuable, and I'll pass it along to our development team for consideration. SI-3947
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Enpass Safari extension breaks website
To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is any other URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.
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PIN isn't working after a while
To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.
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Bug: Safari Extension makes site unusable
To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is any other URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.
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Are Enpass Key Files Too Easy to Identify?
Thank you for providing this feedback, and I have forwarded your request to our development team for consideration. If you have any more suggestions or questions, feel free to share. SI-3945
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Problems autofilling Chase
@alleycat Please share URL of credit union website.
- Firefox extension: unknown browser
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Browser extension not working on Mac OS 15 Sequoia
We have released a fix for this issue in our beta version. Please check and update using the following link: Enpass Beta. Let us know if you continue to experience any problems.
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Autofill password into a Chrome extension
Currently, Enpass does not provide a feature where the app can autofill in Chrome extensions or other popups on the screen. The autofill framework works within browser tabs but not in extensions.
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Firefox Extension modifies webpage and makes it unusable
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. Thank you for your patience, and feel free to provide any additional feedback. #SI-3936
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TOTP One Time Codes not working
Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3927
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Autofill password into a Chrome extension
Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. Thank you for your patience, and feel free to provide any additional feedback. #SI-3925
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Autofill Samsung internet
Our development team is currently aware of this issue and they are working on identifying a fix. We apologize for any inconvenience this may have caused you, and we appreciate your patience and understanding as we work to fix this issue. #SI-1167
- Unable to autofill in samsung internet
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Autofill Samsung internet
To troubleshoot the auto-filling issue you're experiencing, please follow these steps: 1. Ensure that all auto-filling methods in Enpass for Android are enabled. You can find these settings under Autofill on Android, Android Autofill Framework, Android Accessibility, and Enpass Keyboard. Try toggling them off and on again if they are already enabled. 2. Try removing the saved credentials for the webpage/app where the issue is occurring and then re-save them in Enpass. After re-saving, attempt to auto-fill again. 3. Create a manual backup of your vault data or set up synchronization and then reinstall the Enpass app. If the issue persists, please provide the following details for further investigation: - The version of the browser you are using. - Specify if the issue occurs on all webpages/apps or only on specific ones. If specific, please provide the names of those webpages/apps. Feel free to reach out if you need any further assistance or information. We're here to help!
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Autofill password into a Chrome extension
To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.
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SSL certificate validation failed.
I suggest you try changing your network, as this might help resolve the issue. Connect your PC to a home network or any network other than your organization's, and then try activating your Enpass. Once activated, you should be able to use Enpass on any network without any issues.
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App Crash on click item modify
Sorry for the inconvenience caused. I have raised the issue with the concerned team. For the time being, we have released the updated version of Enpass store version 6.11.2. Try downloading it from the link below: Enpass Latest version Please try it to see if this resolves the issue and share your feedback with us.
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Need Some Help: Autofill Issue with Enpass Browser Extension!
Certainly, we're here to assist you. To help us investigate the issue, please provide the following details: Enpass and OS version of your machine. Enpass extension version. If there is a specific URL where this issue is occurring. Share a screen recording of the issue, as it will help us better understand the problem. Feel free to let me know if you have any specific details or questions you'd like to discuss.
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Browser pop-up displaying upon system unlock
Hi @urbaneagle, Please share a detailed video recording of the issue you're experiencing with support@enpass.io. Our team will review the video and assist you with a proper resolution.
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Can't sync to WebDAV anymore
In our thorough investigation, we found that 904035 error is thrown due to SSL Handshake failure between server and client. Please try the below steps when setting up sync with WebDAV - Enable Bypass SSL certificate verification checkbox: For Mac - For iOS - If the issue still persists, please create a demo account for your WebDAV with mentioned certificate enabled and DM me the URL, username and password.
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Problems autofilling Chase
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3915
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Browser extension not working on Mac OS 15 Sequoia
I am glad to inform you that, we have created a fix for the issue you were facing, which will be included in the upcoming update. We appreciate your patience in the meantime.