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Sahil Sharma

Enpass team member
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Everything posted by Sahil Sharma

  1. Hi @pat6001 Thanks for reporting the issue. We will release a fix soon.
  2. Hi @Oscar A. Mata T. Sorry for the trouble. I agree, it was a bad experience for you. Bitwarden doesn't export the Cards and Identities entries in CSV format. We are providing the .JSON format in our next update. Soon you are able to import all of your data into Enpass. Surely, it will work for you. Stay in touch for the better experience. Thanks.
  3. Hi @slerm Sorry for the trouble. Hope the following will work out for you. 1. You can adjust the scaling as per the FAQ. 2. After upgrade, your sync is set to disconnected by default. You just need to set up sync again. Go to Settings->Vault Settings->Setup Sync. 3. Would you please tell us which desktop manager(Gnome,Unity or any other) you are using?
  4. Hi @Oceanwaves You can download current deb package for Enpass from here. Thanks
  5. Hi @yossarian Sorry for the trouble. Please let us know the browser as well as the site where you are facing the problem. Thanks.
  6. Hi @Jake Hildreth As mentioned, you are using global hotkey instead of extension shortcut. With the help of global shortcut(hotkey), you can open Enpass assistant quickly without switching to browser. In order to use the keyboard shortcut for auto-fill, you must have to set the shortcut in Enpass extension's preferences. Go to Extensions-> Enpass Extension->Options->Keyboard Shortcut. Set shortcut of your choice. Thanks.
  7. Hi @achilleas Sorry for inconvenience. Please upgrade the chrome extension too. A new chrome extension is also available for the Enpass here. Hope it will work out for you. Thanks.
  8. Hi @Andy Sorry for inconvenience. Enpass is picking wrong scaling factor, please set the scaling factor as per this FAQ. Thanks.
  9. Hi @Ace4Cars Please update your browser extensions from here. Thanks.
  10. Hi @MarvinD Please try to run command "xdg-open enpassauth://onedrive". If it fails to launch Enpass than protocol handlers are not yet updated. A reboot of system should work. Thanks.
  11. Hi @Sundeep Sorry for the inconvenience . We are looking into it. A fix will be released very soon. Thanks.
  12. Hi @Fabrizio Ruggeri Seems there are more than one install of Enpass (or Enpass beta). Can you please share output of following command after second Enpass window opens. ps -ef | grep Enpass Thanks.
  13. Hi @aristosv Sorry for the inconvenience. After upgrading the chrome extension, key combination will set to default for the chrome which is 'Ctrl+/'. You must have to change it again from Enpass extension's preferences. Secondly, 'Ctrl+Alt+ ' is global hotkey. You can invoke Enpass assistant from anywhere and have nothing to do with browser extensions. Thanks.
  14. Hi @szafran86 Sorry for inconvenience. It is really awkward that you can't finding the data. It might possible that you had changed your data location. Traditionally, it is in "Documents". In that case, you might choose the option "Enpass5 Data Folder" to upgrade the data to Enpass6. It is pleasure to assist you. Feel free to share more. Thanks.
  15. Hi 7Bit, It is most probably because Enpass is not able to find status theme icons at startup because icon resources are not installed/configured properly. Are you able to use Enpass from Browser extension in this situation? Also, please try latest beta Enpass 6.0.0 (228). Thanks
  16. Hi @XiteHosting Sorry for the inconvenience. I have penned down your suggestion and it will be discussed for sure. Keep suggesting. Cheers!
  17. Hi @thoughton Yes, you are right here. You can use Enpass in Virtual Box VM too. This output shows that Enpass is working. There is nothing found tricky/faulty in the output. So, it is too early to say that there is nothing wrong with Enpass, it could be or not. You can do one thing, go for fresh setup after removing Enpass using apt-get remove command from terminal and delete/rename the Enpass folder in Documents. Hope it will work for you. If the issue persists, post the whole output. Thanks for your kind cohesion. Thanks.
  18. Hi @thoughton Sorry for the trouble. I have discussed the issue with our testing team but we can't reproduce it as same. So, please try to run Enpass from the terminal using command /opt/Enpass/bin/runenpass.sh Please post the output from terminal after hang/crash. Thanks
  19. Hi @DBoyd You are using the wrong command to run Enpass. The actual command is /opt/Enpass/bin/runenpass.sh. Cheers!
  20. Hi @Random Sorry for the inconvenience. Enpass should not asked for the master password if you have set the system idle time to 1 hour and Enpass is running in the background. One more thing that clicking on the Close button will quit the Enpass and it will ask for the master password every time. To make Enpass is running in the background you need to enable the option Minimize App under Settings -> General. Also, make sure that option Lock when the main window is closed should be disabled under Settings -> Security. Hope it will work for you. If not, please let us know. Thanks for patience. Cheers
  21. Hi @antp Thanks for your suggestion. We have penned down the suggestion. We will consider it and discuss with our team. For now, I can't say how soon it will be implemented due to a very busy roadmap ahead. It is really appreciable to suggest ideas which help us to upgrade Enpass. Keep writing us. Cheers!
  22. Hi @Pete Yes, we have the option for auto-save under 'Browser' category in the 'Settings'. For more, please visit the user manual link. Thanks. Cheers
  23. Hi @Pete Thanks for reporting and I apologize for the trouble. It will be fixed soon. Keep suggesting. Cheers
  24. Hi @Tealk, Thanks for writing to us. From a user perspective, I can understand the relevance of your point. With the current autofill mechanism it will not be possible to implement this feature and test individually on all the websites. But we have plans to bring in a feature called Form-filler that will be able to handle it efficiently. I can not assure the ETA to you but will be done in next couple of release cycles. Your suggestions are really important for us. Keep suggesting. Thanks.
  25. Hi @diego.narducci88, Actually, this kind of idea is applicable to the multiple-user architecture as in enterprises, and Enpass by now is a single user password management software. Although, we have penned down the feature as suggested but we couldn't commit the ETA now. It is plausible effort by you. Cheers Thanks a lot.
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