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  1. Hi all, As the title states, I've long been having this random issue with Enpass's Windows Hello Security dialog randomly freezing for 5+ minutes on my 32GB RAM i7 Surface Pro 7+ whenever I attempt unlocking it: After the freezing, it just shows an error message that "Something went wrong. Please try again." (as can be seen in the second image) and requires me to reauthenticate with Windows Hello yet again. Upon reattempting to authenticate with Windows Hello, it still freezes for another 5+ minutes! Only way to gain back access to my credentials is to cancel the Windwos Hello security dialog (which sometimes also takes another 5+ minutes after clicking the Cancel button) and enter my master password manually. However, to make matters worse, sometimes even clicking the Cancle button doesn't help, as after the 5+ minutes wating for it to Cancel, the moment I click the manual password entry text box in the Enpass main window, it yet again prompts for Windows Hello authentication. This has been a serious productivity-hampering bug that keeps randomly occurring in Enpass for the past several versions, and it still persists in Enpass v6.9.1 (1512) which I currently have installed from the Microsoft Store. What's going on? Also, I earlier noticed that the Enpass Windows Hello was attempting to connect to the internet for some reason, what's that for? Could it be because I blocked it from the internet that these random freezes are occuring?
  2. Guys good feature for future will be if we can add 2FA into Enpass for Microsoft Accounts. Now is this last one my account where I must using Microsoft Autenticator, because this is my last one 2FA which Enpass not support. Ps, two years back I used for 2FA only Microsoft Autenticator with cloud save. But as Enpass released this feature directly into Enpass so I start migrate and now I miss this last one. So I hold Enpass team fingers for some solution (Microsoft Account with 2FA + Enpass).
  3. Lastpass is severely restricting their services for free users next month. I'd like to use the same services that lastpass offers, including using via an extension, different profiles for work, and 2FA as well as automatically filling in credentials on my android phone and Windows 2 in 1 device. Lastpass has a lastpass authenticator and allows you to use the Microsoft authenticator app to have 2FA to login too. I'm prepared to pay for the lifetime fee for this from enpass if this isn't included in your free version. Please could someone advise if I could migrate from lastpass to enpass and keep the same functionality as the free version of lastpass? (correct as of 23rd February 2021) When I've asked support these questions, they don't actually answer my questions. I'm hoping that I get a response here. If I don't, then I'll just go elsewhere.
  4. Good idea for future new feature, if will be exist in Enpass App for adding 2FA not one option but two options. Add 2FA - First option, scan QR Code Add 2FA - Or second add 2FA into Enpass via Security Code (some apps or websites not create QR Code but provide only Security Code) EDIT: Sorry guys :-D Now I looked, and Enpass is ready for this .. oh my eyes I maybe need glasses
  5. Dear Developer, I'm an Pro user of enpass since 2017 and the app is great. Recently I seen so many reviews on web, youtube and elsewhere.. most of the reviews says so many cons of enpass like customer support.. I request you to take feed back via whatsapp or telegram group and connect with customers via whatsapp or telegram so you can find better solution.. every users can not use emails of forum.. your whole feedback and discussion available on forum only.. but whatsapp or telegram used by everyone so try to reach via whatsapp or telegram so no one miss the update and every release gives details via telegram channel or group.. every big Companies use more social platforms so that they can reach with more users...as a professional student I know the value of marketing and business expansion.. so try to go via telegram and whatsapp so users can send u feedback very fast and effectively.. so more and more users gain your info and gives very positive path to your business. Hope u considered my feedback as a valuable and take reasonable steps as soon as possible..
  6. I tried to revocer from iCloud but it says "Error while recovering data". I am working on an iPhone SE with software version 13.7 See attached the screenshot.
  7. Enpass app is called & is shown in notification bar when ever gmail app is opened or is active on screen. This behaviour started after latest android update.
  8. Sometimes when I scroll through my saved data, the Enpass windows are flickering and suddenly I have to start scrolling from the top again. Even when I am editing an item and Enpass is synchronizing in the background, I sometimes have to press the edit button again and start editing the item again.
  9. Please add an option for user to select the bio-metrics to be used instead of password, currently enpass deciding/enforcing it. ios is straight with 1 bio-metrics, but in android we have options - fingerprint, face-unlock, iris, so let the user decide their preference. eg. POCO F1 has face-unlock(IR) & enpass is restricting the use of it, by enforcing the use of finger-print alone.
  10. Hello Everyone I'm trying to import from my KeePass Database, but no matter which format I choose (*.csv, *.xml, *.html) and which encoding I use (UTF-8, ANSI) and which Enpass Version I use (Current release on Windows Store which I tried first or 32-Bit Beta Version which I tried after that) it always keeps saying "nothing to import". The Manual of Version 6.2 says it should be possible: https://www.enpass.io/docs/manual-desktop/import_keepass.html Can you guys help me? Kind regards Nick
  11. Hi there, when I try to print out the whole tresor for hardcopy , a system message appears, that the Printer was not found. Printing from other programs is no problem. System Info: macOS High Sierra 10.13.6 Please answer and help as soon as possible. Without Printing there is no need to use the program and i have to cancel the Deal. Kind regards mitm
  12. Hey all, Can you hear the balloons popping and the confetti all around?! Yes, it's the celebration buzz we're having here at the Enpass. The long-awaited Enpass 6 for all the platforms has been released worldwide. Bringing in the improved security, new UI, Multiple Vaults, Dark Theme, Custom Categories, Custom Templates and lot more. Well, you can have the complete info from our blog post itself. P.S. We're gonna have the retro night with some booze later today. Cheers!
  13. Hello Enpass forum support team, Is there any plan for the Enpass Forum to add support for Tapatalk? If I'm not mistaken, Tapatalk does not charge anything from forum owners for adding the feature, and it will allow us to follow the forum and participate more easily.
  14. I am using a paid version for enpass across multiple platforms, the master file is kept on dropbox which is accessed via enpass on osx, windows, android and ios. Since the last update this is happening: for the second time, enpass wont sync with the dropbox master file - on all platforms. Only after deleting the masterfile on dropbox and then resyncing a new file is created as a masterfile on dropbox which I can then access again on all platforms. While not a complete disaster, unless I pay attention to whether or not enpass is syncing up, new information might get lost if enpass stays out of sync. What is the reason for this? Why is the masterfile suddenly refusing to sync up? The error message I get is that the password is a mismatch - but it is not: the password was not changed. Is this a security issue?
  15. MikeP

    Autofill issues

    Hello, I'm a new Enpass user and I'm testing the app under Android. I regularly use the Brave browser which is based on Chrome but has a built-in ad block. When I am testing the auto fill for the forums I go through login page, get the notification for the autofill and no login info is displayed to select. There is a message saying "No login information found for Brave.com. The autofill works correctly with Chrome and it works correctly with Brave and LastPass. See the attached screen shot.
  16. Guys now we try Firefox 57 Beta after many months, because mozilla start something doing with speed etc. So we want test if we can/want migrate from Chrome to Firefox - when will be final version fírefox57 out. But now when we install Firefox 57 Beta and want install Enpass browser extension .. so we see only error message with text that enpadd extension not be compatible. Will be Enpass extension ready when will be out public release F57?
  17. Reproduction steps: Start windows Open my daily software (PhpStorm, DataGrip, Postman, several others) Open enpass for the first time Enter password Output: Enpass shows the loading display. This keeps on for some time after which the lock screen is displayed again. I haven't measured but it seems to take as long as my lock duration is. If I click inside the enpass window while it's trying to log in unsuccessfully, Windows shows a "window not responding" error for the enpass window. Expected output: Enpass is logged in. Some more information: This happens for me usually daily. It might happen twice or more, but I can't say for sure. Usually this is in the first hour after startup. For the rest of the sessions (maybe 3-8 more) , login works as expected. Even more information: What is your system configuration: Windows 7 Pro, 64 bit Which Enpass version are you running: Enpass 5.6.0 Which cloud sync are you using: Google drive Are you using browser Extension: Yes What action did you performed, after which app started hanging: described above; this last time I was making a postman call to some endpoint and realised I needed a password from enpass (which was opened before, but not logged in)
  18. Hi, I used Enpass Pro since 6 month ago. I'm really satisfied of this app. Actually, I restored my phone. Then I connected my google account with the same google's user. I installed enpass from my google play store and synchronised with my google drive account. I got still the trial version of enpass and limited to 20 entries. Normally my google ID doesn't change. Could you tell me why I can't get the complete version ? Thanks Séb
  19. Is there a way I could buy Enpass from any staff member from PayPal? I don't have a credit card cause it is difficult to obtain in my country therefore I can't buy it from the playstore. I would really appreciate it, maybe I can get a promotional code or something there must be a way I really want it! Thanks.
  20. I am interested in downloading a copy of Enpass for Chromebook but it says it only a trial. So how much is the cost for Enpass for Chromebook? And why isn't it free?
  21. First off: I really like and appreciate Enpass for mac os x (using 10.11.6). However, I do find that it doesn't back up on a regular basis, very inconsistent. I usually have to remember to manually back it up. It will often go a week or more without backing up. but some times it'll back up every other day (rarely). Just FYI. Thanks again. Also sometimes it causes safari to use 100% of cpu, then i have to turn it off (browser extension). Seems only to be on certain sites btw.
  22. Tested on two different machines, both ubuntu 16.10. It is set to lock when system is idle for 5 minutes. The machine was left overnight, locked but on, and enpass does not lock.
  23. A good news for Firefox users on iOS- The latest version of Firefox now supports the autofill using the Enpass extension. Once you've enabled the extension from the browser, you can enjoy seamless autofill of the logins. Note: In case the matching items for the website you want to fill on, are not displayed, please make sure the URL of the website (mobile version) is also stored as URL in the item; e.g., https://m.facebook.com, along with https://facebook.com for Facebook. This is because a Browser preference in Enpass Match URL hostname is by default turned ON. Although, Enpass itself will also prompt you to add the new URL when you search and choose a particular item to autofill with.
  24. Hi Enpass Team, please one feature request, I mean, that this feature many people will welcome with open hands: * add into Enpass Keyboard: add on spacebar button option longpress what show keyboard selection, same as is have original Google GBoard Because for example I using 95% time GBoard and only for web and passwords I switching on EnPass Keyboard,. Switch from GBoard on EnPassKeyboard is easy and fast, long press spacebar But switching back from EnPassKeyboard on GBoard is not so good, because I always must click on some text field on web and after slide down Notification center in android phone and here click on keyboard options, and select back GBoard. See you different? between "switching from gboard to enpaskeyboar" and "switching from enpasskeyboard back to gboard" And this you can easy fix, that add on enpasskeyboard on spacebar same function as gbourd - spacebar longpress = change/selection keyboard (as have it gboard as popup window) only additional information: for example I, I have OnePlus 3 and this 5.5inch phone is harder slide notification center down and switch back on gboard. this is second item why is good request add into enpasskeyboard longpress on spacebar as switch keyboards. In my eyes, I mean that when Enpass Team add this feature into enpass keyboard, that it create BETTER USER EXPERIENCE sorry for my bad english
  25. It would be nice to have secure option available like Mega and Sync.com. Please add!
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