lammoth Posted December 13, 2019 Report Share Posted December 13, 2019 Hi, after upgrading Enpass to v6.3.2, Windows Hello works only one time, then you need to enter the master password. Open Enpass Lock Enpass (CTRL+L) Open Enpass again (Windows Hello works) Lock Enpass again (CTRL+L) Open Enpass one more time (Windows Hello is not available anymore) Link to comment Share on other sites More sharing options...
Jimbo Posted December 14, 2019 Report Share Posted December 14, 2019 Noticed same thing. Was working in previous version. How do you revert to the previous version? Link to comment Share on other sites More sharing options...
lammoth Posted December 14, 2019 Author Report Share Posted December 14, 2019 I don't know if you can downgrade an app through the MS Store... But you can set a PIN (Settings -> Security -> PIN) and use it to unlock Enpass, while the developers fix this issue. Link to comment Share on other sites More sharing options...
Ben Riga Posted December 14, 2019 Report Share Posted December 14, 2019 Yes. This was working fine but is now broken. Super annoying. Has this been acknowledged by the developers as a bug? Thanks, Ben Link to comment Share on other sites More sharing options...
zdravkos74 Posted December 16, 2019 Report Share Posted December 16, 2019 Same issue here, after update it keeps reverting to password. Link to comment Share on other sites More sharing options...
bits Posted December 16, 2019 Report Share Posted December 16, 2019 … same here! Waiting for a quick fix. Link to comment Share on other sites More sharing options...
celavakosa Posted December 16, 2019 Report Share Posted December 16, 2019 Hello, After updating to latest version i am having issues using Windows Hello, Option doesn't stay enabled after lock out , and i have to enter Master password each time. Every time i need to re-enable it and it only works one time and gets disabled. Option that i am talking about exactly is attached. Please advise Link to comment Share on other sites More sharing options...
OptiqueMarquis Posted December 17, 2019 Report Share Posted December 17, 2019 do developers read these posts? its clear windows hello got broken on the last patch. Link to comment Share on other sites More sharing options...
Sagelukahn Posted December 18, 2019 Report Share Posted December 18, 2019 Can confirm this bug as this is happening to me on both my windows PC's. Haven't yet found a workaround, and it's annoying as hell. Link to comment Share on other sites More sharing options...
celavakosa Posted December 18, 2019 Report Share Posted December 18, 2019 yep, definitely pain in the butt. hopefully somebody decides to look into this. Link to comment Share on other sites More sharing options...
celavakosa Posted December 18, 2019 Report Share Posted December 18, 2019 This is affecting (As well) .exe install, not from Microsoft store. I reported it in the forum. Link to comment Share on other sites More sharing options...
Kashish Posted December 18, 2019 Report Share Posted December 18, 2019 Hey, The issue with Windows Hello functionality in Enpass is already tested, reproduced and fixed at our end. We'll be releasing an update with the fix very soon! Apologies for the inconvenience that's been caused, I understand it's taxing to enter Master password repeatedly. Thanks. 1 Link to comment Share on other sites More sharing options...
Moritz Posted December 18, 2019 Report Share Posted December 18, 2019 6 hours ago, Kashish said: Hey, The issue with Windows Hello functionality in Enpass is already tested, reproduced and fixed at our end. We'll be releasing an update with the fix very soon! Apologies for the inconvenience that's been caused, I understand it's taxing to enter Master password repeatedly. Thanks. Good to know, thanks. Same problem here. Link to comment Share on other sites More sharing options...
lzs Posted December 19, 2019 Report Share Posted December 19, 2019 Still don't see update available, hope it gets released real soon. It's starting to get frustrating! Link to comment Share on other sites More sharing options...
Kashish Posted December 20, 2019 Report Share Posted December 20, 2019 Hello all, A Beta update with the fix for this issue has been released. Please check and confirm, we'll proceed with the release of stable version soon. Thanks. Link to comment Share on other sites More sharing options...
Jimbo Posted December 20, 2019 Report Share Posted December 20, 2019 I downloaded the latest 595 beta version, and unfortunately, it does not appear to be resolved. It is still happening the same as before. I set Windows Hello, lock it, it works once, and then fails to retain the setting. Is that the version that supposedly included the fix or is there a later beta version? Link to comment Share on other sites More sharing options...
celavakosa Posted December 24, 2019 Report Share Posted December 24, 2019 I was hoping for a fix until now, this bug is really annoying. Link to comment Share on other sites More sharing options...
Spaiky Posted December 24, 2019 Report Share Posted December 24, 2019 (edited) Update in Windows App Store is online and Windows Hello works! Edited December 24, 2019 by Spaiky Link to comment Share on other sites More sharing options...
Tuinpad Posted December 26, 2019 Report Share Posted December 26, 2019 Still No Update for the Traditional Windows version... Link to comment Share on other sites More sharing options...
Ben Riga Posted December 26, 2019 Report Share Posted December 26, 2019 Has this been fixed? It's still not working on my machine. I see a note in the Store about a patch release. I tweeted @EnpassApp like they mention in the Store note but I have had no response. How do I get this fixed? It really should not take weeks to fix something like this. Link to comment Share on other sites More sharing options...
celavakosa Posted December 26, 2019 Report Share Posted December 26, 2019 I am expecting the fix next year ;p 1 Link to comment Share on other sites More sharing options...
Tahreem Posted January 3, 2020 Report Share Posted January 3, 2020 Hello Enpassians, Please note, the issue has been fixed in the latest update v6.3.3 for Windows. Please try updating the app and let us know if you still face any problem. Link to comment Share on other sites More sharing options...
celavakosa Posted January 3, 2020 Report Share Posted January 3, 2020 Works fine on my side (so far) , tnx! Link to comment Share on other sites More sharing options...
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