frank-de-cologne Posted February 11, 2021 Report Share Posted February 11, 2021 Apple, iMac, Big Sur 11.2.1 For a few days now, I've been noticing that Enpass seems to have a display problem: When I move the Enpass window from one screen to another, the window becomes "transparent". Most of the time it stays like that until I restart Enpass, sometimes it restores itself after a few moves. Does anyone have similar observations? Does anyone know advice? Or does Enpass need a BigSur bugfix? Thanks + greetings Frank Link to comment Share on other sites More sharing options...
Wehomir Posted February 11, 2021 Report Share Posted February 11, 2021 Hi! Same here. Mac Mini M1, Big Sur 11.2.1 The problem came with version 6.6.0 (772) Link to comment Share on other sites More sharing options...
Garima Singh Posted February 12, 2021 Report Share Posted February 12, 2021 Hey @frank-de-cologne & @Wehomir Regret the inconvenience. We are already aware of this issue and our team is working towards a fix. 1 Link to comment Share on other sites More sharing options...
AndrewL Posted February 23, 2021 Report Share Posted February 23, 2021 I too experience this, it ALWAYS occurs when dragging the application from one screen to a second screen. However, I found this workaround that does not require an application restart: simply: zoom/maximise/green button top left the window and then zoom/restore/green button top left it to the previous size. I have Enpass 6.6.0 (772) from the Mac App Store Mac OSX Catalina v10.15.7 Link to comment Share on other sites More sharing options...
Garima Singh Posted February 24, 2021 Report Share Posted February 24, 2021 Hey @AndrewL Thanks for sharing this workaround. I have shared it with our team as well. Link to comment Share on other sites More sharing options...
ngrims Posted March 1, 2021 Report Share Posted March 1, 2021 Same issue here. Using MacBook Pro 2016 on Big Sur 11.2.1, Enpass version 6.6.0 (772) It happens for me after leaving Enpass for a while in locked state without moving between monitors. Please Enpass, fix this! Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted March 2, 2021 Report Share Posted March 2, 2021 Hi @ngrims, Thanks for sharing the details. Our team has fixed this issue, and soon we will be releasing an updated version. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
Garima Singh Posted March 25, 2021 Report Share Posted March 25, 2021 Hey @ngrims @frank-de-cologne @Wehomir @AndrewL Thanks for the patience. The transparent issue on macOS has been fixed in the latest version of Enpass (v6.6.1). Please check and share your feedback with us. Link to comment Share on other sites More sharing options...
nics Posted March 26, 2021 Report Share Posted March 26, 2021 (edited) @Pratyush Sharma @Garima Singh Sorry, but it's not fixed. Here are two screenshots, running v6.6.1 under macOS 11.2.3 (i pixelated the item-Names): The nearly all grey screenshot shows the chrome extension. Edited March 26, 2021 by nics Mentioning Garima and Pratyush Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted March 31, 2021 Report Share Posted March 31, 2021 Hi @nics, Sorry for the inconvenience. Can you please confirm the complete version number of Enpass? The latest builds are 6.6.1.804 (Store) and 6.6.1.809 (Website). If the issue persists, let us know the following details so we can further investigate: Are you using dual monitor? Let us know if any particular scenario or step on which you are getting this? Thanks! Link to comment Share on other sites More sharing options...
Gaudeamus Posted April 26, 2021 Report Share Posted April 26, 2021 I confirm that the problem has not been resolved. I have enpass 6.6.1 (804) Mac App Store. Mac os Big sur 11.2.2. And it also becomes transparent. This trouble happens less frequently than in the previous version. But sometimes it does happen. I use two monitors. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted April 27, 2021 Report Share Posted April 27, 2021 Hi @Gaudeamus, I'm sorry to hear that the problem has not resolved. We have tried to quick fix in last release. There might have remained some scenarios where this issue could still happen. We have received an official patch from upstream vendor (Qt) that will eliminate the root cause of problem. Fix will be available in the next update. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
4chim Posted January 16, 2022 Report Share Posted January 16, 2022 Hi @all, I stumbled over this thread today, because I'm bothered with this a long while now. I guess there are some updates since April, 27, but I still experience that on my MacBook Pro 2015 an 2020 with 12.1. Workaround helps, but it is still annoying. Anyone else? Best Achim Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted January 17, 2022 Report Share Posted January 17, 2022 Hi @4chim Welcome to the Enpass Forums! I will gladly assist you with your query. Please share the below details with me, and I'll get it investigated - Can you please provide us the OS version and Enpass app version (Website or Store) with build number for your MacBook Pro 2015 and 2020. A screenshot of this issue would be helpful. #SI-1746 Link to comment Share on other sites More sharing options...
nics Posted January 17, 2022 Report Share Posted January 17, 2022 @Abhishek Dewan Following up ten month after reporting in: the transparency-problem persists. OS version: macOS Monetrey 12.1 (21C52) Enpass app version: 6.7.4 (938) Mac App Store Screenshot from today: Link to comment Share on other sites More sharing options...
Timotheus Posted April 27, 2022 Report Share Posted April 27, 2022 (edited) Monterey 12.3.1, Enpass 6.7.4. Every now and then the binder (leftmost column of Enpass when it's open) turns transparent, showing part of the screen picture behind the Enpass window. See attached screenshot. This doesn't seem intended behaviour. Edited April 28, 2022 by Timotheus Link to comment Share on other sites More sharing options...
DetlefS Posted April 30, 2022 Report Share Posted April 30, 2022 For me it happens each time I wake up my Mac from sleep mode. Mac: Mini M1, 2020 OS: 12.3.1 Enpass: 6.7.4 (938) from the AppStore Link to comment Share on other sites More sharing options...
Timotheus Posted April 30, 2022 Report Share Posted April 30, 2022 But ……… why does it take so awfully long to solve this problem? Link to comment Share on other sites More sharing options...
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