Pratyush Sharma

Hi @AustinGreyson, Welcome to the forums! We have taken note of this, and our team is now analyzing the issue. Meanwhile, please let us know which Enpass version are you using and are you facing this issue on any particular app/website. Share the details with us. Thanks for your co-operation.

Hi @kierkebar, Welcome to the forums! I have already created a feature request for the same. Hopefully, will be available in the future updates. Till then, we will request you to please co-operate with us. Thanks!

Hi @Dinesh Sitapara @Kristinesteele, Thanks for using Enpass and writing to us. I have already created a feature request for the same. Hopefully, will be available in the future updates. Till then, we will request you to please co-operate with us. Thanks!

Hi @kibolbugs43, Welcome to the forums! It would be a great help if you let us know what issue you are facing. It will help clarify the problem before further proceedings. A screenshot, if possible would be great. Thanks!

Hi @Renn, We are sorry for the inconvenience caused to you. It would be great if you share the crash report mentioning your name in the comment box so we can identify it and further investigate this issue.

Hi @Oscar A. Mata T. We need a little input from you, so please let us know are you using any special characters in the name of Secondary vault. If Yes, try to give a name without special characters and share your findings. Thanks for your co-operation.

Hi @Rudy, Thanks for sharing the details. Currently, we don't support MS edge on Linux. However, I've noted your request to support MS edge on Linux. Thanks!

Hi @mhenseler, Welcome to the forums! We have taken note of this and our team is now analyzing into the issue. Meanwhile, please let us know the following details so we can further investigate: On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Let us know if any particular scenario or step you are getting this? Thanks for your co-operation.

Hi @silverdr, Welcome ti the forums! Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better. A screenshot, if possible would be great.

Hi @HarperWyatt, Welcome to the forums! Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass and Enpass extension version are you using? Which browser are you using? Also, share the website details in which you are facing this issue? Thanks for your co-operation.

Hi @Odin, Thanks for sharing the details. We have taken note of this and our team is now analyzing into the issue.

Hi @DanRook, Please share the video of the issue with us at support@enpass.io, so we can help you better. Thanks!

Hi @MadisonWyatt, Sorry for the inconvenience. This error means an unauthorized access error from OneDrive. Somehow authorization token for OneDrive is revoked. Are you changing/adjusting your system time manually? Is it happening on your other devices too? A quick fix is to disconnect and sync again. Thanks.

Hi @jakejohn @PASHKA, Thanks for your inputs. Our team is looking into this issue, and we'll keep you update once we hear from them.

Hi @Oscar A. Mata T., Sorry for the trouble you are going through. We have taken note of this and our team is now analyzing into the issue.

Hi @Luca Soldo, Welcome to the forums! This seems to be a strange behavior. We would need some inputs from you to further investigate this issue: Which Windows build version are you using? Which Sophos antivirus version are you using? Also, try to update your antivirus definitions to the latest version and share the findings. Thanks for your co-operation.

Hi @Mariusz, Thanks for using Enpass and writing to us. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi, We are sorry for the inconvenience caused to you. Sometimes rebooting the device might help with this issue, we suggest you to please try rebooting your device if you haven't tried it yet. If the problem persists, please uninstall the browse,r and install it again. Please revert to us with the answer to the following queries, and we will get it sorted out for you: On which device (along with OS version) are you using Enpass? Which Enpass and Enpass extension version are you using? Which Microsoft Edge browser version are you using? Are you facing the same problem with other browsers too? Are you using any Antivirus or third-party security-related extension? Thanks for your co-operation.

Hi @PEA, Welcome to the forums! Currently, there is no specific format to import data from Wallet to Enpass. For this, you need to export the Wallet data to a CSV file and then import it using the app's desktop version. Please have a look at the user manual to know the steps involved in importing the data. Hope this helps!

Hi @Mariusz, Thanks for writing in. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!

Hi @MHIK, Welcome to the forms! Please let us know on which app/website you are facing this issue. Also, share the screenshot of the Enpass autofill settings so we can further investigate the issue.

Hi @Odin, Welcome for the forums! It looks like maybe the setup for language might not be complete. Please follow the steps mentioned in this link. If the issue persists, let us know the following details: What's the current language of your Windows? Is there any other app you are facing the same issue with, or is it just Enpass? Thanks for your co-operation.

Hi @kalinmiya68, Welcome to the forums! Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better.

Hi @LejoS, Sorry for the inconvenience caused to you. Please let us know are you using any proxy or have a set firewall that might be blocking Enpass. Also, let us know which antivirus are you using so we can further investigate. Maybe that might also be cause for stopping Enpass request to update. Thanks!

Hi @SGK, Welcome to the forums! We have taken note of this, and our team is now analyzing the issue. Meanwhile, please let us know which Enpass version are you using and share the website's details in which you are facing problems. Thanks!