Amandeep Kumar

Your understanding is accurate, and I fully grasp the point you're making. Regrettably, at present, purchasing family or Enpass Lifetime plans via app stores is not available. I appreciate your feedback, and I've passed on your request to our development team for their consideration. #SI-3733

When transitioning from a one-year subscription to a Lifetime Plan, the remaining amount from your current one-year subscription won't be applied towards the Lifetime Plan. Instead, it will be treated as a new purchase. Upon purchasing the Lifetime Plan, it will be activated immediately. For further assistance, please contact us at support@enpass.io.

Thank you for sharing the details and your efforts in providing information. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3732

I apologize for any confusion. Could you please confirm if you were able to import the attached Bitwarden exported sample CSV file to Enpass? Additionally, please open the attached sample CSV file in Notepad, and also open your exported CSV in another window of Notepad. Then, compare the header row along with a data row of both CSV files. Are they similar or not? If you find any differences, please edit those fields in our CSV and attach it back to the response. Thank you for your cooperation. https://drive.google.com/file/d/1Ms0v_M_VuVci69_52JAjHgTPjgWueIgl/view?usp=drive_link

We understand your concern, and we want to update you on the progress. Our development team has created a fix for the issue you were experiencing, which will be included in the upcoming update.

Actually the error code 1308018 indicates a "curl error 18 - transfer closed with outstanding read data remaining." This could be due to misconfigurations on the server side. @kobe_highlander

We truly appreciate your patience, and as discussed previously, our team has confirmed that the issue is definitely reproducible at our end. However, the fix is still being worked upon. I certainly understand that the rollout of the fix is taking more time than expected, but rest assured, Enpass is aware of this. Let me share this feedback with the team to prioritize it accordingly.

Hey @Alex80, certainly, this experience is understandable, and I completely agree with your point that it's been a longer than expected. I just want to add that we are still unable to reproduce this issue at our end. Nevertheless, we are still trying to conduct root cause analysis on why these are happening and how it can be prevented via fixes or workarounds. Once this is sorted out, I will surely update you here.

@TN_Dude, I certainly understand your point, but I would like to add that Enpass has continually been improving and keeps adding new features every year. Just to mention, we have recently added exciting features like Passkey Support. Our latest update in March 2024 itself showcases this commitment. And yes, we will be rolling out the higher version very soon. For reference, please visit: https://www.enpass.io/downloads/ Having said that, I have taken this feedback onboard and shared it with the relevant team. I genuinely thank you for your valuable support and patience.

@theCultThank you for letting us know about this and sharing your feedback that even after disabling the "Browser Authentication" option, the issue persists. Let me reach out to the Enpass technical team. Could you also please share the LibreWolf browser version you are using?

To help us investigate the issue, please provide the following details: Enpass version and the operating system version of your machine. The version of the Enpass browser extension you are using. The browser in which you are experiencing this issue. The URL where this issue is occurring. #SI-3721

To sync a Enpass vault, on your PC with Google Drive, please follow these steps: Open the Enpass app on your PC. Navigate to the settings or preferences section. This is usually represented by a gear icon or similar. Look for the "Vault" option in the settings menu. Then select vault that you want sync with google drive. Then click on connect. Select Google Drive as your preferred cloud storage provider for syncing. If you're still experiencing the issue, please provide the following details: Enpass version. Operating system version. A screenshot of the Enpass settings under "Vault > Connect > Options" where you're encountering the problem.

Unfortunately, we do not currently have the feature you mentioned. Thank you for providing this feedback, and I have forwarded your request to our development team for consideration. #SI-3720

If you want to update Enpass, I suggest you follow the steps below: Sync all your vaults before uninstalling the Beta 6.10 (1609) version. Take a manual backup of your latest data on your local device and ensure that the master password you remember is correct. Then uninstall beta version from your device. https://www.enpass.io/downloads/ follow link to download latest Enpass versions. If you're still experiencing the issue, please provide the following details: Operating system version. A screenshot of error

I've forwarded the issue to our Enpass technical team for investigation. Meanwhile, I recommend trying our latest Mac build, version 6.9.5 (1640). Please share your feedback with us regarding whether the problem still occurs with this version. #SI-3719

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3718

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. Also, please provide the following details: 1-Enpass version 2-OS version. #SI-3717

@MarcSThank you for providing the necessary details. We will investigate the issue further. To assist us in our investigation, please provide the following information: 1. Enpass version - (is it the latest one v6.9.5, if not please do the try and share your feedback) Additionally, could you specify if the issue is occurring only on Safari or on all browsers? This information will help us diagnose and resolve the issue more effectively. Thank you for your cooperation.

@LeFritz Thank you for your patience and understanding. Enpass is still actively exploring this and assessing its feasibility. Rest assured, we will provide you with updates on any progress or developments regarding this matter. #SI-2064

hey @nonsibicunctis & @MikeStp Thank you for reportting this issue. I will certainly look into this matter further. To assist with our investigation, could you please provide the following information: 1. Enpass version - (is it the latest one v6.9.5, if not please do the try and share your feedback) 2. OS version I would also would like to second @AnakinCaesar's workaround, if you can try this and share your feedback.

I'm pleased to inform you that our development team has accepted your feature request and has begun working on it. Adding a new feature may take some time, but rest assured, we'll keep you updated on the progress. #SI-3674

Hey @JohnnnyM, @rimbuk & @vool we are still looking into this, as recommendation from the Enpass Technical Team, please try our latest version and do share your feedback.

To troubleshoot this issue effectively, please follow these steps: 1. Reinstall the Enpass browser extension from the official Enpass website 2. Verify that you are not currently using any VPN connections, as they may interfere with the Enpass extension 3. Make sure that you have the latest version of Enpass installed on your PC and running in the background 4. Double-check to see if there are any other versions of Enpass installed on your machine. If so, uninstall them to prevent conflicts.

Hi @pittirikant Please share the details of your concerns. I'm here to help and will do my best to provide assistance.

Hey there, thank you for your patience. Actually, this is a known issue in the Enpass Windows website version. When a user syncs the documents folder with any cloud service, these kinds of issues sometimes do occur, and we are actively working on resolving this behavior. If the above steps have not resolved the issue, please try our Windows Store version 6.9.5 (1640). Alternatively, you can also exclude the Documents → Enpass folder from cloud sync if possible. #SI-3661