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Anshu kumar

Enpass team member
  • Joined

Everything posted by Anshu kumar

  1. Thank you for trying the beta version and the feedback. Much Appreciated.:) I've noted down these issue in the bug tracker and notified the dev team to look into it. Thanks for your co-operation.
  2. Hey @frank2742 Sorry for the trouble you are going through. It would be a great help if you can share the demo account of your WebDAV via a PM so that we can investigate where the problem could be. Thanks for your co-operation.
  3. Hey @OOge, Thanks for writing in. It seems that there might be some misunderstanding. When you duplicate any Existing Template, you will get the option to Choose Categories. Here you need to select the Finance Category. Hope this helps!
  4. Hey @Marios Thanks for reporting this issue. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
  5. Thanks for the input @Alex Gurenko, Noted and forwarded to the concerned desk for further improvement. Thanks!
  6. Hey @mdovey, Thanks for writing in. Enpass extension communicates with Enpass over localhost address and it seems that Sophos antivirus is interfering the localhost(127.0.0.1) connections. One link I found on the web to allow localhost connection in Sophos antivirus is https://support.asperasoft.com/hc/en-us/articles/216126878-Connect-browser-plugin-does-not-work-with-Sophos-antivirus-web-control Hope this helps!
  7. Hey @mdovey Sorry for the trouble you are going through. To investigate further on this issue please let me know the following: OS version. Enpass version. Cloud sync. Thanks for your co-operation.
  8. Hey guys, Thanks for writing in. I would like to share that Windows Store apps store their data inside app sandbox and it's not possible to change the default location. Cheers!
  9. Sorry to say at the moment I can't assure you any ETA. Thanks for your understanding!
  10. To check if the Antivirus is blocking please turn off the firewall from Antivirus settings or you can try starting your system in safe mode. If the problem persists, please perform these steps and share the output at support@enpass.io: Open Enpass and make sure that only the Enpass Firefox extension is enabled, now run the following command in command prompt: netstat -ano | findstr 10391 If this doesn't show any result, please try 10391 to 10395. Whichever command gives the output, then run this command: echo off & (for /f "tokens=5" %a in ('netstat -aon ^| findstr 10391') do tasklist /NH /FI "PID eq %a") & echo on Note: The value of findstr 10391 can be changed according to the output. For ex: suppose the output comes after running this command "netstat -ano | findstr 10392" then you have to run this command: echo off & (for /f "tokens=5" %a in ('netstat -aon ^| findstr 10392') do tasklist /NH /FI "PID eq %a") & echo on
  11. Hey @furx505 Please install the latest beta version of Enpass 6 from this link and try again. Hope this helps!
  12. Hey guys, Sorry for the trouble you are going through. Please share some more info so that we can help you better. On which device (along with OS version) you are using Enpass? Which Enpass and Enpass extension version you are using? Are you using any Antivirus or third-party security-related extension? Are you using both Enpass 5 and Enpass 6 version simultaneously on your device? In case if you using version 5, please close it and check. Thanks for your co-operation.
  13. To investigate further on this issue, I want a little help from your side so please let me know: Are you using the proxy? Are you using VPN? Thanks for your co-operation.
  14. Hey guys, I would like to share that Last Synchronized and Last Attempt are two different timings. Last Synchronized is the time when the actual syncing of data took place last time and the file was updated on the cloud, while the Last Attempt refers to the time when Enpass looked for any changes in data on server (and maybe it didn't find anything to sync and is not matching with Last Synchronized). This is why you see different time stamps for both. Cheers!
  15. Hey @jaibamon, Please share some more info so that we can investigate further. On which device (along with OS version) are you using Enpass? Which Enpass and Enpass extension version are you using? Are you facing the same problem with the other browsers too? Thanks for your co-operation.
  16. Hey guys, Sorry for the inconvenience caused to you. This issue has been fixed and will be available in the next update. Till then I request you to please co-operate with us.
  17. Hey Guys, Sorry for the late response, skipping this thread was just an oversight. This issue has been fixed in the beta version of Enpass 6. If you are willing to try you can download it from our website. Thanks!
  18. Hey @Meister, Thanks for writing in. I have noted down this issue and forwarded to the QA team to look into it. Thanks!
  19. Hey @luga, Thanks for reporting this issue. I have noted it down and hopefully, it will be fixed in the next update. Thanks for your co-operation.
  20. This issue has been fixed and will be available in the next update. Till then we request you to please co-operate with us.
  21. Please install the latest beta version of the Enpass app from this link and check. Thanks!
  22. Hey @paperblankets, Please download the latest beta extension from this link and let me know if the problem persists. Thanks!
  23. Hey @Ronnie Munoz, Please share some more info so that we can investigate further. OS version. Enpass version. Enpass extension version and Chrome version which you are using? Thanks for your co-operation.
  24. Hey @Roger, Thanks for writing in. We are already aware of this issue and our dev team is looking into it. Thanks for your co-operation.
  25. It seems that you are using the previous Enpass beta version. Please download the latest beta version (6.0.0.250) from this link and then try to import the data and let me know if the problem persists. Thanks!

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