Anshu kumar

Hey @M_Sweden, Sorry for the trouble you are going through. For quick troubleshooting please disconnects the sync from all the devices and re-connect it again. Now do some sample change like mark any item to favorite, add a new item, add a new folder in any one device. Now check does the changes are reflected in other devices. If your problem still persists, please share some more info so that we can investigate where the problem could be. On which all devices (along with OS version) are you using Enpass? Which Enpass version are you using on each device? Are you getting any error message or code during sync? If yes, share it with us. Does the Date and Time setting set to automatic on all devices? Does the last synced and last attempted time get updated on the sync page? Log into your Google Drive account and look for the Enpass folder there (should be one Enpass folder there). Now inside that folder, check for the sync_default.walletx for the number of copies it has (should be one). Thanks for your co-operation.

Hey @lammoth Thanks for sharing your feedback. I've noted it down and forwarded to the QA team to look into it. Thanks for your co-operation.

Hey @connexion2000, Thanks for your suggestion. I'll happy to forward it to the concerned desk. Cheers!

Hey @remo10 Sorry for the trouble you are going through. We have found the issue and notified the dev team to look into it. Hopefully before the end of this month. Thanks!

Hey @Moaske Using the cloud synchronization, you can share your vault with the other members using Enpass. You need to sync your vault with a cloud account, and the other member will also have to use the same cloud account to restore or synchronize the data to their vault. Before sharing a vault, please keep these points in mind: You’d have to share the login details of cloud account with each member so that they can restore the database from the cloud. All the members will have full access to the shared vault, and they can read/write or even change the vault password of the shared database. Hope this helps!

Hey @Danny D Thanks for writing in. I would like to share that Windows Store apps can access data only from their sandboxed container and it's not possible to change the default location. Well, in this case, I recommend you to please use the Traditional version (downloaded from Enpass website), where it has the option to change the default location. Please have a look at our blog to know their different functionality and feature. Hope this helps!

Hey guys, Sorry to say that it's not possible to import Enpass 6 data to Enpass 5. I totally understand, how eagerly are you waiting for the next build. Next week, we are releasing the final beta version with the built-in Safari app extension for Mojave. Thanks for your understanding!

Hey @Telenic, Sorry for the trouble you are going through. To investigate further on this issue we want a little input from our side. So please run the following command in Terminal and share the output at support@enpass.io netstat -ano | findstr 10391 If this doesn't show any result, please try 10391 to 10395. Also, please let me know are you using any Antivirus or third part security related extension? And are you facing the same problem with other browsers (Chrome/Opera) too? Thanks for your co-operation.

Hey @Genfuzuki, Thanks for sharing the details. I've forwarded this issue to the QA team to look into it. I'll update you once I hear from them. Till then please co-operate with us.

Hopefully, the final version will be available before the end of this month. Cheers!

Hey @aa11 Thanks for writing back. Enpass 6 will be an update of Enpass 5 app not a separate app. Sorry, but at the moment I can't assure you any ETA. Thanks!

Hey @Moaske, Thanks for reporting this issue and we're sorry for the inconvenience. We have found the issue and a fix will be available in the next update. Thanks!

Hey @Genfuzuki, Sorry for the trouble you are going through. We require some more information to get a clear picture of the issue. Please share the - Enpass version - Device and OS version Thanks!

Hey @Ben7002, Thanks for your suggestion. I'll happy to forward it to the concerned desk. Cheers!

Hey @aa11, Welcome to Enpass family. The suggested feature us already in our roadmap for the future version. Cheers!

Hey @alexandre Thanks for writing in. We do have plans to improve Touch-ID functionality in the next major updates. Cheers!

Hey @bordercross Currently, there is no such option in Enpass. However, it's already on our roadmap for the future version. Cheers!

Hey @Roger Noted. Thank you!

Hey @100 Watt Walrus, I've noted it down. Thanks!

Hey @Roger Thanks for sharing the details of the issue. Much Appreciated. We have found the issue and a fix will be available in the next update. Thanks!

Hey @Roger, Thanks for writing in. The option Show Subtitles will be available in the subsequent update. Cheers!

Hey @Roger Thanks for reporting this issue. We'll look into it. Thanks!

Hey @Krit, Thanks for reporting this issue. A fix will be available in the next update. Thanks!

Hey @Roger, Yes, it will be available with the subsequent update. Cheers!

Hey @Roger, Thanks for writing in. Yes, the traditional version of Enpass 6 will have the option to change the database location. Cheers!