Anshu kumar

Hey @Roger, Thanks for sharing your feedback. I'll happy to forward it to the concerned desk for further improvement. Thanks!

Hey @Roger, Thanks for reporting this issue. I've noted it down. Thanks for your co-operation.

Hey @kwitchibo Thanks for sharing your feedback. Noted and notified the dev team to look into it. Please share some more info so that we can investigate further. The number of items and Attachments saved in Enpass. Are you facing this problem in any specific scenario like when you wake the system from the sleep or any other? Sorry about that! We will take care of it. Thanks for your co-operation.

hey @davide_s, Sorry for the trouble you are going through. I've forward this issue to the QA team to look into it.

I have noted it down and forwarded to the QA team to look into it. Thanks!

Hey Guys, Thanks for the input regarding UI. I would like to share that we do have plans to improve the UI of the Enpass on the Mac platform but at the moment I can't assure you any ETA. Already in our roadmap and will be available with the subsequent update. Noted and forwarded to the concerned desk for further improvement. Noted and forwarded to the concerned desk. Noted and forwarded to the concerned desk. Noted and forwarded to the QA team to look into it. Noted and forwarded to the QA team to look into it. Noted. Thanks for your co-operation.

Hey, Sorry for the trouble you are going through. It would be a great help if you can share the small video of the issue at support@enpass.io as it will help in clearly understanding your problem and give a clear picture before further proceedings. Thanks for your co-operation!

Hey @Hans van Meteren, Thanks for your suggestion. I’ll be happy to pass it along to the rest of the team. Cheers!

Hey @Richjjb Sorry for the trouble you are going through. I would suggest you please try unlocking Enpass with the master password after that go to the Enpass security setting and re-enable Touch ID. Hope this helps!

Hey @Dirk Cleiren Hopefully, the final version will be available before the end of this month. Cheers!

Hey @moonriver, Thanks for writing back. This issue has been fixed and you will get it in the next update. I would like to have your feedback after the update. It's a known issue and fixed will be available in the subsequent update. Thanks for your co-operation.

Hey @GregMadman, Sorry for the inconvenience. I would like to share that we have already fixed this issue in the beta version of Enpass 6. If you're willing to try, you can download it from our website. Cheers!

Hey @fantom I would like to share that we have already improved autofill functionality to autofill in more than two fields including identities, in the latest beta version of Enpass 6. If you're willing to try out our latest beta version of Enpass and extension then you can download it from our website.  Cheers!

Hey @lokdawg78 Thanks for writing in. Please refer this FAQ. Cheers!

Hey @probate Sorry for the trouble you are going through. I've forwarded this issue to the QA team to look into it. Meanwhile, I suggest you please try re-installing the App. NOTE: Before re-installing the app make sure you already have the backup of Enpass data. If the problem persists, please perform following troubleshooting steps and share the output via support@enpass.io Verify from the Activity Monitor if an executable with the name 'Enpass Helper' is running. If yes, please run this command in the terminal and share the results: lsof -i:10391 Where 10391 is the port number and if there is no output (blank), please try with other port numbers between 10391 to 10395. Also, please let me know are you facing the same problem with other supported browsers too? Thanks for your co-operation.

Hey @miwie Sorry for the trouble you are going through. Please share some more info so that we can help you better. Which Linux version are you using? Which cloud services are you using to sync? For Testing Purpose: Please turn off the internet connection and now try to open Enpass and share your findings. Please have a look at the forum post. Cheers!

Hey @gynta, Thanks for writing back. Correct me if I misunderstood the problem but as I can see in the attached image the font size of Enpass is the same as the system font size. It would be a great help if you can elaborate the scenario bit more. Thanks!

Hey @gynta Sorry for the trouble you are going through. For quick troubleshooting I suggest you to please disable High -DPI in Enpass Advance settings and add the environment variable manually by using the steps mention below. Computer -> Properties -> Advanced System Settings -> Environment variables -> System variables -> New.. with variable name QT_AUTO_SCREEN_SCALE_FACTOR with value 2. Hope this helps!

Thanks for your suggestion @v3ritas. I'll happy to forward it to the concerned team for further consideration. Cheers!

Hey guys, Sorry for the trouble you are going through. I will really appreciate if you can perform following troubleshooting steps and share the output via support@enpass.io Verify from the 'Activity Monitor' if an executable with the name 'Enpass Helper' is running. If yes, please run this command in the terminal and share the results: lsof -i:10391 Where 10391 is the port number and if there is no output (blank), please try with other port numbers between 10391 to 10395. Also, please let me know are you facing the same problem with other supported browsers too? Thanks for your co-operation.

Hey @ShanePierce, Sorry for the trouble you are going through. Please share some more info so that we can help you better. Please mention your Android device and Android version. Which Enpass version are you using? While syncing what error message or code are you getting? Thanks for your co-operation.

Hey @Meister Thanks for sharing the details. I'll notify the dev team to look into it. Thanks for your patience.

Hey @BrinaLowe Sorry for the trouble you are going through. Please follow these troubleshooting steps and let me know if the problem persists: Quit Enpass (If running). Go to Device Settings --> Backup & Reset --> Disable Automatic restore. Goto Settings--> Manage Applications--> Click Enpass--> Clear cache and data Now open Enpass --> It will prompt you a Welcome Screen. Hope this helps!

Hey @moonriver Thanks for writing in. Please let me know the OS and Enpass version you are using so that we can look into it. I would like to share that in order to search the archived items first, you need to select the Archived folder. Cheers!

Hi. Sorry for the trouble you are going through. It would be a great help if you can share a demo account of your WebDAV via PM along with OSX and Enpass version which you are using so that we can investigate further. Thanks for your co-operation.