Anshu kumar

Hi @Robert, Thanks for writing in. To start a new keychain please follow these steps: Quit Enpass (If running). Go to User Document Folder --> Delete Enpass6-Beta folder. Now open Enpass it will prompt you a welcome screen. Cheers!

Hi @thelonelyghost, Thanks for writing in. You're facing this problem due to the known bug and our dev team is working on it. Meanwhile, please make Google Chrome as a default browser and sync. Thanks.

Hi @Andr3 Sorry for the trouble you are going through. We have tested this issue in our lab with the same OS version and everything works fine. Could you please try re-installing the app if you haven't tried it yet and check if it works? If the problem persists, please share the below details so that we can investigate further. Which Antivirus are you using? Please follow the below path and share the crash report. C:\Users\[UserAccount]\AppData\Roaming\Enpass6\Crashes Thanks for your co-operation.

Hi @lokdawg78 Thanks for writing in. I would like to share that the Microsoft team is working to make simpler APIs for developers to work with OneDrive for business (365). However. we do have plans to support it using WebDAV but at the moment we can't assure you any ETA. Thanks for your understanding.

Hi guys, Sorry for the trouble you're going through. Please share your purchase receipt at support@enpass.io so that we can help you better. Thanks for your co-operation.

Hi @gabeweb, Thanks for reporting this issue. I've noted it down and forwarded to the dev team to look into it. Thanks!

Hi @HK Office, Thanks for writing in. Yes! Enpass 6 for the iOS platform is already in the testing phase but at the moment I can't assure you any ETA. Cheers!

Hi @randomProcess, Thanks for using Enpass. I would like to share that Enpass already have the option to add TOTP for logins items. For more details please have a look at our user manual for the respective platforms. Cheers!

Hi @profxeni Thanks for writing in. We have tracked the issue and a fix will be available in the next update. Cheers!

Hi guys, We have tracked the issue and a fix will be available in the next update. Our dev team is working to improve Autofill functionality and the fix will be available in the upcoming beta update. Thanks for your feedback. OneDrive sync will be available in the upcoming beta update. I've noted it down and forwarded it to the dev team to look into it. Our dev team is looking into it. Thanks!

Hi @Flagada, Thanks for trying Enpass beta. We'll definitely add Samsung fingerprint API support in the subsequent beta updates. Cheers!

Hi @Marco 15, I would like to share that we're about to release Enpass 6 beta on the MacOS today. And improvements in Touch-ID will be available in subsequent beta updates. Cheers!

Hi @KristianT, Sorry, the workaround didn't help. I've forwarded this issue to the testing team to look into it. I'll get back to you once I hear from them. Till then please co-operate with us.

Hey guys, We have tracked the issue and a fix will be available in the next update. Thanks for your co-operation and keep reporting.

Hi @Robin D Thanks for reporting. A fix will be available in the next update. Cheers!

Hi @KristianT Sorry for the trouble you're going through. I would like to share that we have received some feedback from user's that after updating the OS, Edge extension stopped working. It would be great if you can share some more info so that we can investigate further. Have you recently updated the OS? Which OS and Enpass version are you using? Are you using any Antivirus or third-party security-related extension? For Testing Purpose: Could you please try re-installing the app and check if it works? NOTE: Before uninstalling the app please make sure you got the backup of Enpass data. Thanks for your co-operation.

Hi @Robin D Thanks for writing in. Please have a look at the post here to know how to restore the Enpass 5 data to the latest version 6. Cheers!

Hi @Arnas Thanks for sharing the details. I've noted it down and forwarded to the testing team to look into it. Thanks!

Hi @Kim, I'd like to share that purchasing Enpass on one platform will not let you use the full version on another platform because of the platform specific restrictions. For example, all the purchases on Play Store are managed by Google and will not be accessible on iOS or Windows Store. If Enpass would have been online and subscription-based software then we could have shared your account details across platforms to enable full version. The same has been mentioned on our website here https://www.enpass.io/pricing/ and https://www.enpass.io/kb/i-have-purchased-enpass-for-one-platform-do-i-need-to-purchase-separately-for-others/ Cheers!

Hi @Arnas, Thanks for reporting the issue. Please let me know if you're trying to autofill by using "Autofill Using Keyboard and Notification" Option or "Manual Filling Using Keyboard Only". Also, it would be great if you can share the URL of particular websites. Thanks!

Hey guys, We know that importing the data from some of the password managers was a bit of a rocky road in the previous. However, we're going to introduce a whole new importer in the next beta for the Windows (within a few hours) and can assure you that the new import functionality will be a lot smoother. Cheers!

Hi @agent92, Thanks for writing in. Please follow these steps to update Enpass on Fedora: Go to Enpass folder --> Open the Enpass Maintenance tool --> Launch the EnpassMaintenanceTool --> Select the Update Components --> Click on the "Next" button and follow the instructions. Hope this helps!

Dear @Lola Thanks for writing in. I would like to share that, in order to use Enpass Browser extension, the main app must be running in the background. However, this behavior of Enpass will not be bothersome if you can choose to set it to run automatically on every boot. Also, please make sure you have enabled browser extension option from Enpass Browser settings. To know how Enpass browser extension works, please have a look at our user manual. Hope this helps!

Hi @Random, Sorry to hear about the trouble you are going through. Please drop us an email at support@enpass.io mentioning a link to this discussion with these details so that we can take a closer look at this issue. OS version on your iPhone and Windows (along with other devices, if any) are you using Enpass? Which Enpass version are you using on each device? Do the last sync and last attempt timestamps get updated on the sync page? Thanks for your co-operation!

Hi @steve68 Thanks for showing interest in Enpass. The current version of Enpass doesn't support importing from Kaspersky Password Manager. However, I've noted it down and forwarded to the dev team for their consideration. Thanks!