Garima Singh

Hey @Mirco Thanks for your feedback! We are looking into this and we'll keep you updated on the findings.

Hey @winfield We regret the inconvenience. Firstly, there is an issue with OneDrive sync that has been identified at our end. The fix for it will be available pretty soon when we release a new update for Enpass on Windows and Mac. For futher clarity on the issue, please share the below details: Which Enpass version are you using on each device? Which cloud are you using? @Diogo Paschoal If you are facing the error while syncing with a cloud account, then let us know which cloud you are using. Thanks.

Hey @Sean Miller Welcome to the forum! We've released an updated version of Enpass(v6.5.1) for Android device. Could you please update the app to the latest version and let us know if you're still encountering the same issue with the app? Thanks.

Hey @hispanico Thanks for your confirmation. We'll look into this issue at our end and keep you posted on further developments.

Hey @Justin Chase Welcome to the forum and sorry for the inconvenience. Please share the following details so that we can investigate where the problem could be- On which all device (along with OS version) are you using Enpass? Did you start facing this issue recently - like after an Enpass update, or did you face the same problem earlier as well? Which Enpass version are you using on the Windows device and Android device? Please share a screenshot of the error message or code? Thanks.

Hey @Mike_MI Welcome to the forum! Please let us know the following details so we can help you better: On which device (along with OS version) are you getting this issue? Which Enpass version are you using? Let us know the format in which you have exported data and also share Roboform version? If possible, share a screenshot or video of the issue. Thanks!

Hey @Oceanwaves We've released an updated version of Enpass(v6.5.1) for Android device in which we have fixed this issue. Could you please update the app to the latest version and let us know if you're still encountering the same issue with the app? Thanks for the co-operation.

Hi @Moex, Welcome to the forum! Please follow the below steps and let me know if you still face the same issue- Open Enpass --> Click on 'Settings' --> Tap on 'Vaults' --> Select the 'Vault' --> Click on 'Set up sync --> Select the 'iCloud' --> Use the credentials to login --> Tap on Allow and copy the URL mentioned on the browser--> Now go to Enpass app it would automatically sync. If this doesn't help, please use one another browser apart from Firefox and Chrome as your default browser and share your findings. Hope this helps!

Hey @Teyln We have found the problem and are now planning for the fix for it. Thanks for letting us know.

Hey @daver58 Apologies for the trouble. Please let us know if the the OS is up to date. if not please update and check. If the problem persists. please share the below info- Number of items and vaults in Enpass? Which cloud sync you are using? System configuration ex : Ram Hard-disk?

Hey @Leonid Feldman We have found the problem and are now planning for the fix for it. Please stay tuned for the updated version of Enpass. Thanks!

Hey @Robert Smith Welcome to the forum! We are unable to comprehend the problem you are facing. Is it possible for you to share a screenshot of the issue?

Hi @Brian We regret the inconvenience. Although it is tedious, but it is the only feasible solution at the moment.

Hey @jero Please let us know which WebDAV server you are using? Is it nextcloud or some other and also what enpass version are you using on the same device? Thanks for your co-operation.

Hey @sxc4567 We are extremely sorry for the trouble you have been facing from a long time. Enable Logs in the Advanced Settings. If Enpass crashes again, copy logs and send to us directly. To do so, you can share the logs by following the steps- Open Enpass > Settings > Advanced > Enable logs and when Enpass crashes, copy logs and send to us. Apologies for the trouble. We just improved our crash reporting system in 6.5 release. Make sure description must be entered. You can send the description info also in the form of screenshot or plain text via email at support@enpass.io or via massage from forum post. Also, please share the below detail to identify the issue better- Size of database? Number of items and attachment? Wayland or Gnome? Any particular scenario where Enpass crashes? Does it crash at the start of the day? Does it crash after you update system? Locking time? Build No. of Ubuntu 20.04 is it 20.04 or 20.04.1? Thanks for the co-operation!

Hey @zooper Welcome to the forum and thanks for writing in. Please check if you have shared the vault with someone who might have created this entry or you might have accidentally clicked on the 'auto-save'. If the item is still in Trash, just check the details like username, password or URL. Thanks.

Hey @C__O Sorry for the trouble you have. Please share the screenshot or video of the page while you trying to login on the iCloud page or logging in with "Sign in with Apple" so that we can check it further. Thanks.

Hey @100 Watt Walrus Thanks once again for sharing the feedback of Enpass beta version 6.5.0.(701). I have forwarded the inputs provided by you to the team. Please co-operate with us while the team is looking into this. Thanks!

Hey @Chrysostomus Thanks for writing in. Assistant is not a dialog but proper app which is slightly limited in features and capabilities. To overcome focus problem, docked mode feature is particularly introduced. Please use the same and let us know if you have any queries. Thanks!

Hey @Daniel B. Welcome to the forum! Thanks for sharing your inputs. Would like to share that our team is already working on the same towards a fix. Please stay tuned for the new update and let us know if the problem still persists after the updated version. Thanks for understanding!

Hey @ToHaDeNo Welcome to the forum! Thanks for reporting this issue and also for describing the steps for resolving this. Your inputs has been noted down. Thanks.

Hey @Enpass_User Welcome to the forum! We need a little input from you, so please let us know the following details so we can help you better: On which device and OS version are you having this issue? Are you facing this problem on all websites and apps? It possible, please share the name of the website/App. Which browser are you using as a default browser and its version? Are you facing this problem when you try to Auto-fill via Auto-fill using Accessibility or Android auto-fill service? Thanks for your co-operation.

Hey @Raoul Welcome to the forum! We are already aware of this issue. Our team is working on it and the update with the fixes will be available in the future version of Enpass. Thanks for understanding!

Hey @Chrysostomus We appreciate your feedback on the same. Please note that we already have a feature request for it, which is aligned for implementation in the future. Thanks for your valuable suggestion.

Hey @100 Watt Walrus Thanks for notifying that the problem has been fixed.