Windows

Options are grayed out

I'm running 6.8.2 (1084) on Windows desktop and no matter what I do, I cannot get either Tags or Categories to show in the left-hand navigation tree. I've noticed this on the past several versions, but I've been hopeful that updates would resolve the problem, but that's just not happened, so here I am. Is there any way to get this functionality to work? I really want those 2 features to work, and not having them makes navigating the program such a headache. Thank you for any help that can be provided!

Hi, i want to setup a sync to my cloud space using webdav. I get the error message: counld not connect to webdav folder - check user name and password. I use the product storage box, hosted by hetzner in germany. Device Windows 10 PC link for webdav access https://u000000-sub1.your-storagebox.de user u000000-sub1 pw password Using the exact same link and credentials in windows lets me connect just fine. Changing the link to https://u000000-sub1.your-storagebox.de/remote.php/webdav/ made no difference. Any Ideas? Kind regards

When going to https://www.idrive.com/idrive/login/loginForm login details do not appear. On which device (along with OS version) are you using Enpass? Laptop - Windows 11 / Desktop - Windows 10 - Both 21H2 (Latest Version) Which Enpass and Enpass extension version are you using? Main App / Full Install version 6.8.2 (1085) - Extension 6.8.0 [June 26 2022] Which browser are you using? Firefox and Chrome Also, let us know, which part of Autofill is not working. Whether username/password fields are not getting filled or It is not getting auto submitted after filing the login fields? One website mentioned above in particular doesn't put the det…

The identical information is not updated when there are no identical entries.

When I click on an email field, enpass shows a list of all the emails I have added to enpass since I started using it. Most of the emails shown are removed from enpass and some of them are deleted. I had a number of unwanted emails on that suggestion list. It's a little bit annoying. Can you suggest a way to update the email suggestion list? I've tried reinstalling the desktop app. But nothing has changed. Installed from: Microsoft Store. Version: 6.82.1084.0 OS: Windows 11 64bit

Hello! I encountered a strange issue with the Windows App v6.8.2 (1084), which I'm currently using on two Asus VivoBook S15 notebooks. In one of those the App is running flawlessly, but on the other one it's constantly force closing. I tried with uninstall and re-install, but the issue remains the same. Both PCs running on Windows 11 Home 22H2 version, the OS build no. is 22622.450. Could you help me to solve this issue, so I can use your App in both of my PCs? Thanks in advance! Best regards, Peter

enpass ucrtbase.dll 0xc0000409 1000 windows 11 I get an error after starting the first time. How can we resolve that. 1. Problem was just on installation. After choosing Google for my Save it did not accept my master password. After restarting all new, it has accepted. 2. When first data is displayed (my passwords-entries from the file) there conmes up registration screen, but then after other few seconds the app disappears. I had installed the Store version. But also stand allone did not work. I NEED HELP and have hust written 2 days ago. cn@eulanda.de best regards

Hello Enpass Team, I am on Desktop (Windows PC) Enpass, v. 6.8.2 I use OneDrive Personal to sync my Primary Vault. My Onedrive account is active, and all passwords up to date etc. Currently, whenever I go into Settings and attempt to sync my Primary Vault, Enpass stays in the Synchronizing phase and never stops (with either a timeout error, or a completion of they sync.) What can I do to remedy this? I have: - logged directly into my Onedrive, and kept it active during this process - Completely exited Enpass, and then restarted it while having the Onedrive active and logged in I know that this is more of a bug report than feature request…

Enpass crashes almost every single day when I open the Windows desktop app. This only happens the first time I try. After this, it works for that day. Does anyone else have this issue? I send crash reports so please can an update be issued

Dear Forum, I updated today to V6.5.0. and have a small graphics problem. In the program but also in the browser-extensions the last parts of a line/headline are always cut off on the right side or bottom in the menu, in the single entries or generated passwords. It seems, a pixel row is missing. The problem occurs in the traditional version as well as in the store version. I use Windows 2004 (latest update) and a 4k resolution. The error is independent of the text scaling size. I have included two screenshots. This error occurs only with ENPASS. Does anyone have an idea what could happen? Cheers RUDI

I can't even install an old version on my Windows PC. The version on my mobile still works OK.

New user here on the Windows app v. 6.8.2 (1084) (business standard plan trial account). I'd like to create a secondary vault which I want to share with other people on my team. I have managed to create a secondary vault (which is on the same MS 360 account of the company than the primary vault), as well as a private vault (which is on my private Google Drive). However, I cannot add any passwords to the secondary vault. When logging into a webpage the sidebar only proposes the “Standard” and the “Private” vault as possible destinations for new passwords. Also, it is not possible to create an item in the secondary vault within the Enpass app, or move an item to…

I want to create a vault synced to google drive but I need to get rid of an old vault that was previously synced to the same google drive account that I have stupidly lost the pw for. To clarify, in agonising detail: I previously synced a vault to google drive that I then lost the password for (must have stored it in Enpass primary vault wrong! - Why didn't I use Enpass's automatic 'save new vault pw in primary vault' function?!). In Enpass, I have disconnected this vault from google drive but can’t remove the vault as to do that I need the pw [Update: It was probably just asking for the original primary vault password and I misread. Kicking myself.). When I try and …

I have found a bug that I can reproduce anytime. This crash keeps happening when I click on the taskbar tray icon while Enpass is just running in the background. After clicking on the taskbar tray icon, Enpass crashes for unknown reasons. Another error happens afterwards when I want to select my key file after restarting - here Enpass hangs again and I have to quit it via Task Manager. Only after this and after a new restart of Enpass the WIndows Explorer appears to select the key file. I have created a video of this for you. Unfortunately I can't upload it directly here (mp4 is not allowed), so I uploaded it to my Google Drive: https://drive.google.com/…

Whenever I go back a image with Macrium Reflect sometimes I lose the previous logins/passwords I added. Only a few but still. Maybe I am doing it wrong ? Any solution ? Sure I could backup manually the local files but then there is no way to replace them easily to Enpass after going back a previous image. At least not that I know of.

I can't see in the entries which category they are assigned to and especially which ones don't have a category yet. Is there any way to switch this on? Thank you and greetings

Hi, I got this error: Error 403 Enpass app has denied access to data. Browser requesting the data is not code signed. You can share the following diagnostics with us at [support@enpass.io](mailto:support@enpass.io). [Learn More](https://link.enpass.io/kb/getting-error-codes-while-using-enpass-browser-extensions/) Diagnostics Browser code : 3 origin : chrome-extension://kmcfomidfpdkfieipokbalgegidffkal path : C:\Users\Castle\Applications\ungoogled-chromium\chrome.exe port : 53757 server_port : 10391` I'm using the ungoogled-chromium browser with https://github.com/NeverDecaf/chromium-web-store extension. Any idea why I'm getting access denied? …

I have recently encountered a serious problem. None of my data is being saved regardless of selecting "save". Additionally, both the web extension and desktop app frequently crash to the point of un-usability. I am really turned off from this product as of late. Anyone else encountered this or figured a workaround?

How do I move it or can I delete it?

Hello I have Windows 10 and after trying some other antivirus programs my Enpass doesn't sync to my Synology WebDAV anymore. I have tried to reinstall Enpass. Now I have only the Setup-Wizard. also here I can no longer establish a connection. Any Ideas? I have tried to deactive the Windows defener too.

I downloaded the Windows 10 (Store) version of enpass and purchased the pro verision just to enable the windows hello option. The point is not to have to enter the master password every time the computer is restarted. But it seems its not working. Could this be a bug? What can I check to troubleshoot this issue? I posted this issue again on July 30th 2019 and I was assured that it would be fixed in a future release. https://discussion.enpass.io/index.php?/topic/9599-windows-hello-option-in-enpass-not-working/ Thanks

Hi, I'm having trouble creating new items after the latest update. Nothing happens when clicking on the + button and, for example, login. Anyone who have had the same problem and solved it?

I found that when I create an item, the username and e-mail automatically retrieve the information of other items so that I can select them directly. However, I have two computers and one of them does not have this feature in Enpass, is there a switch for this feature?

I use Enpass on Windows 10. Almost all of my passwords disappeared from Enpass overnight, and I do not know why; only a few password appear on the desktop app and the browser extension. However, when trying to reset my password for any of the missing websites, Enpass says there is an existing password for the website and asks if I want it updated. That makes me hopeful that my passwords are still around somewhere. Is there any way to retrieve my passwords? Resetting them on every website is quite time consuming. Thank you!