Windows

I can't find a "Restore" option in the desktop app. I can however open the backup file with Enpass and it seems to work. Am I missing something? Thanks

Its not possible to import Norton Passwort csv file into Enpass: Import failed. I am using newest Enpass version build 1909.

White title bar needs to go. I also have Bitwarden and Safe In Cloud, their tile bar followed dark theme, they are dark instead of white like Enpass.

Hi all, As the title states, I've long been having this random issue with Enpass's Windows Hello Security dialog randomly freezing for 5+ minutes on my 32GB RAM i7 Surface Pro 7+ whenever I attempt unlocking it: After the freezing, it just shows an error message that "Something went wrong. Please try again." (as can be seen in the second image) and requires me to reauthenticate with Windows Hello yet again. Upon reattempting to authenticate with Windows Hello, it still freezes for another 5+ minutes! Only way to gain back access to my credentials is to cancel the Windwos Hello security dialog (which sometimes also takes another 5+ minutes after clicking t…

I've noticed on two separate occasions when autogenerating a password in the desktop version 6.11.9 (1915), Enpass tells me the password is not strong enough to be secure. I would think that since your software generated the password, it would have a secure template built in. Otherwise, what's the point of using your autogeneration tool?

It looks like something has changed with iCloud authentication, today I tried to authenticate (which now does two-factor authentication via text message, instead of the usual notification pushed to my phone) and after I authenticate on the apple webpage Enpass fails to authenticate.

Installed LibreWolf and am getting the following error. I reinstalled Enpass, but am getting the same message. I tried the recommended suggestions in this forum, but nothing is working.

Hi, I'm new to Enpass and not yet familiar with all the possibilities. I would like to know how I can assign a template to several different categories. Is this possible?

Specifically when an item has a + as the first Character. They are not listed at the top like they should be. They are not even listed together. There are some just in the middle of Alphabetical Sections in random places. The list headings show A, +, A, +, A, B, +, B, C, +, C, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, +, D, E, F, + ... etc. I will say that the + Items appear to be in alphabetical order with what follows after the +. e.g. DNS + DNS but all the + items are not together if the following word is the same. e.g. DNS DNS + DNS DNS + DNS This is only happening on Linux, and not on…

Hi everyone, I'm using portable on my computer. As I have set up a new computer, I have set up an entirely new sync from scratch. Sync is done trough Nextcloud WebDAV. I can initially set up the vault ONCE. It syncs and I see all the current vault data. After that, I cannot sync a second time. I can see that it actually does something, as it does a login against Nextcloud, but all I get is the error "Sync Error Something went wrong while syncing with Nextcloud. Error code: 1308413" I tried to set everything up again. This time, when opening Nextcloud (after closing it after the initial setup), I get error code 1304401. Disconnected, set up sync a…

Enpass will not load on my Windows PC running Windows 11. Enpass has run for years on this PC. This morning is the first time this has happened. Not sure what else to try. I was thinking of installing a previous version. Computer and Software Details: The PC is a Windows Surface Pro with 32GB RAM running Windows 11 Home edition. Enpass Version - 6.117.1856.0 Intel Chip The things I have tried so far are: Reboot Repair Run as Administrator Full Uninstall and Re-install The error that shows in Event Viewer is: Faulting application name: Enpass.exe, version: 6.11.7.0, time stamp: 0x67640407 Faulting …

Hi, I am running Enpass MS Store version 6.91.1512.0 on Windows 11. Enpass jumps to a random record after changing a any value. I have around 1200 items in my valut. I have to change all the items one by one and this is extremely frustrating. Scrolling items is very slow and often randomly jumps to other items. + this graphical glitches when i searching

I have enpass on the same computer split across multiple accounts.I am using the Window 11 Store version so should full time windows hello. Indeed, I have notice that it works with one account. When I log out and log back I am not prompted for the master password. However, when I setup the same enpass on a different windows account on the same machine, it does not work. Can enpass only store 1 entry per computer?

Hi, I plan to perform a clean install on my PC due to errors in the Microsoft directory system, as fixing them seems more complicated than starting fresh. I don’t have any issues with my Enpass setup, but I want to ensure my passwords are preserved. I’ve located the Enpass vault where backups are stored and would like to make a copy of it. After reinstalling Enpass, I’d like to reinsert the vault into the new directory path. Could you please guide me through the steps to achieve this? Thanks

Dear enpass, I bought a pro version a long time ago and now I get nag screens to upgrade to Premium. As I bought a full version of the software I am even not sure you can bother your customers with advertisment to another software version in an already bought product. If, then I would rather switch to another more serious product. Thanks alot

Hi, Today I tried to create a passkey on LinkedIn (German version, but still linkedin.com). They ask for my password and send a verification code via mail. When I entered the code from the mail into the website the Enpass dialog pops up and asks, if it can update the entry for LinkedIn. I click on "Update" and then LinkedIn complains "An error occured. Please try again.". But that does not work either. According to Enpass the passkey has been successfully saved. But LinkedIn does not seem to recognize this, so I always have to login with mail + password + OTP. I use Firefox on Windows 11 (all patched to the latest release of today). Is this a known iss…

Hi. I've used Premium for years, and thank you for an awesome product. I use one single vault accross my 3 computers and my android, syncing to the same Dropbox account. Lately I noticed my Laptop hasn't been syncted to Dropbox for months, and when trying to connect (via desktop app) to said Dropbox, I get error: "No two vaults can be connected to same account for syncing data. Connected vault: Primary" And Primary is my vault connected to said Dropbox on the other devices. And this Laptop knows only of one vault. I have different vaults for other things on some of my devices, and me and my wife uses a "Familiy" vault for commen password shar…

Initiate in-app update and receive "empty file download" error on multiple tries over 24 hour period. Current Enpass version = 6.8.2.1085. Previous in-app updates have been successful. System = Win7X64 updated through end of support + continuing micro-patches through 0patch service. What to do? DJ Received automated reply; assigned support ID = ECS-31940 Follow-up email sent Oct 7th; received automated reply; assigned support ID = ECS-32130 So, to clarify, ECS-31940 & ECS-32130 refer to the SAME problem.

I had to export a bunch of password records from Enpass to CSV (and then to another password manager app; though I'm still using and prefer Enpass for my own stuff!). Here's how I did it: Move all the to-be-exported records to a new vault (yay, Enpass 6's support for multiple vaults); I ought to have done this when upgrading to Enpass 6 from 5 Use the Enpass app's File > Export feature to export the vault as a JSON file Use the `jq` script below to convert the JSON to a CSV file The conversion isn't entirely lossless - the new app / CSV import doesn't support attachments, and metadata such as timestamps, credential history and record types a…

Hello, This morning my primary vault reports a sync issue and that my One Drive Session has expired. When I try to reauthorise I can enter my log in details online and complete my MFA Enpass then says Synchronising and then goes back to One Drive Session Expired. Please advise. Thanks

I receive an error when I launch enpass and it tries to sync with google drive I get the following error: Sync Error. Something went wrong while syncing with Google Drive. Error Code: 409975 I am able to access my google drive and files that are on it without incident. Files are synchronizing to and from my google drive to this desktop without incident. Thanks.

Hi Enpass team, there are two bugs making me mad day by day... 1. While working in the office, I am locking my computer a dozen times. Randomly, after unlocking my computer and trying to unlock Enpass as well, it is saying "Wrong master password". I am forced to end Enpass by tray icon context menu option or by task manager. Otherwise, it will not work. 2. I am running Enpass 6.11.4 (1801) on Windows 11 Pro 23H2 with an external display (5120x2160, scaled on 125%) and two vaults (default (unused) and a second one synced via Dropbox). Sometimes Enpass stucks, even freezes... it feels like it is doing it while syncing automatically or manually, especially af…

As the title says, when I start Enpass, a black window appears for a moment. It doesn't affect the operation of Enpass, but it bothers me a bit. Is there a way to fix this?

When I set Quick Unlock to either Windows Hello or PIN unlock it only works for a few minutes, and then it asks for the master password again constantly and never asks for PIN unlock or Windows Hello unlock. How do I fix this. I did a quick search online and I'm not the only one with this issue recently.

Hi, I noticed there are a few very annoying glitches that Enpass frequently has: 1) Failure to resize correctly after connection to larger monitor from laptop (see image). This essentially results in the window being stuck on the screen with no option to exit the program or get rid of the blue box. Instead, Task Manager has to be used to kill Enpass. 2) Windows Hello does not show up sometimes for login (see image). I don't understand why the app sometimes shows a Windows Hello fingerprint dialog, and then reverts to the password screen. This could be very dangerous if the user had indeed forgotten their password. 3) Showing the Enpass "unlock" dialo…