Windows

I have a few devices and other family members with Enpass on Windows with the latest 6.5.0 version (via the Windows store) and when the devices restart or if i close/re-open Enpass it doesn't offer Windows Hello. I maybe mistaken, but i was under the impression this was a feature in the new version. I have Windows Hello on but says Master password is required every time you restart - is there a setting i am missing?

Hi Team, I've some certificate files stored, attached to some items, in Enpass. Some weeks ago, I got "Can't save file" error when trying to save some of those certificates to my computer. The issue was troubleshooted by saving those files from a different computer on which I've the vault synced (cloud), on the second computer did not receive any error and could save the files without any problem to its disk. To solve the problem on both computers, I had to delete all affected entry items in app, first from the one which was failing (deleting the attached files was not enough and when the files were just substituted, were failing again when trying to save them),…

The Enpass iCloud session expires almost every day and needs to be reauthorized constantly. How can i solve this?

https://blogs.windows.com/windowsdeveloper/2024/10/08/passkeys-on-windows-authenticate-seamlessly-with-passkey-providers/ It’s a shame that we still don’t have an API for passwords but at least the passkeys version is arriving. Can Enpass please consider implementing it?

what do i have to pay attention to when i want to install enpass (pro version) on a new pc?

Dear Enpass community, dear Enpass developers I'm pretty new to Enpass, but so far I really like it! When I recently inserted my first passwords into Enpass, I decided to add «Tags» to all my entries. With that, I want to make sure to find entries later on, whose title I may possibly not remember, since I need them very rarely, but hopefully I will still know to which of my activities (=Tags) they belong. Now my password database fills up noticeably, especially thanks to the automatic password saving in my browsers, but as far as I can see, the browser dialogue lacks the ability to add Tags to new entries. Yet I still want to keep my database t…

I'm being prompted to enter a 6 digit code that is supposed to be sent to my email address. I've tried resending the code a few times, but I don't receive an email. So, I'm locked out of my own account. I've checked and rechecked my junk folder. Nothing from Enpass. This isn't good enough when a user can't access their passwords.

I changed my password on my OneDrive account - which is used for Sync in Enpass. Now Enpass just sits there trying to Sync. I can't stop it and therefore I can't enter new account details. Without new account details it won't work. Please tell me how I stop the Sync'ing.

Hi, I have been using Enpass for years now and never had any issues that would make me create an account here, and yet here I am. Since WIndows Hello was added in Enpass I have used it to activate Enpass every single time. In my windows 11 installation as soon as I booted up if I wanted to use Enpass it would only ask for the WIndows Hello Pin and NOT the Master Password. It was amazing. Recently I reset my PC, installed everything I need and then downloaded Enpass from the WIndows Store. but for some weird reason the Windows Hello stopped working when I reboot, and now it always asks for Master Password. At first I thought it was that maybe I neede…

Hello, I discovered an unusual problem with Enpass running on Windows 11 as extension in any Chromium based browser (Edge, Brave). I use the "Credit Card" category for my credit cards (naturally) and I noticed for several months now, that I cannot select the credit card entry in the browser plugin to open the website automatically. I tried everything and just now discovered, that it is connected to the category of the entry. If I change the category to "Financial" the website opens automatically again - if I change it back to "Credit Card" nothing happens - no website is opened in the browser. I hope this description helps you to track down the problem and helps othe…

Hi Enpass team, or other Enpass users - Are you guys (Enpass team) sure Enpass works with a local, non-cloud, vault? After being stuck for several months on the WiFi sync issue in my other ticket I though I would give a self-hosted WebDAV a try. But it has showstopper issues also. Do you consider a self-hosted vault to be a mainstream configuration? I thought that is your main differentiator -- it is the most important feature for me. I'm encountering persistent sync failures with Enpass using a self-hosted WebDAV server. The error code is 909974 on vault sync on my Windows 11 server, which appears after a second device attempts to sync or modify the vault. …

Autofilling Proton Mail login gives me an error message saying that my credentials are incorrect on OTP page. Entering the credentials and the OTP manually logs in as expected. Has anyone else experienced a similar problem? Ig it's up to Enpass team to fix this. Fully updated W10, Firefox browser.

Hi Guys - I just installed Enpass 6.11.12 (1997) and I can't get the Wi-Fi Sync to work between my Windows 11 desktop and my iPhone. I went through every troubleshooting document I could find but nothing fixes the issue. Here are the suggestions I tried, and more info about my configuration: I am running Windows 11. When I try to find my Enpass Vault on my iPhone it cannot find the Windows 11 Vault. When I scan the QR code it just spins and does nothing. When I go to the Manual Setup I cannot see my Windows 11 Vault. I rebooted and restarted the computer, iPhone, and router and cycled WiFi on all. I completely uninstalled Enpass from both my Window…

Hi all - I have my primary vault on a Windows 11 desktop system. My iPhone and Linux Mint system were working fine and syncing to the Windows 11 system perfectly. Until today. (And I'm still waiting -- 3 months now -- for Enpass development to get back to me on why my Windows 11 laptop can't sync to my desktop. See other ticket for more details.) I haven't changed anything on my Windows 11 system, but now my iPhone and Linux Mint systems are getting a Sync error -- "Couldn't connect to Wi-Fi Sync Server. Make sure that server is running and you are connected to same network." Does anyone have any suggestions on what might be causing this? I made no …

Forgive me, but I don't have a crystal clear recollection of events, but yesterday, a Windows authentication screen popped up asking me for my Enpass credentials. I didn't think much of it, but in retrospect, I don't recall this happening before. Should I be concerned?

I have a Windows Hello camera connected to a headless device running Windows 11 24H2. When initially configuring the device, I logged in locally and setup Windows Hello using the Windows Hello camera. I then enabled Windows Hello in EnPass and confirmed that Windows Hello unlocks EnPass (as long as I am connected locally). However, when I remote into this device using Remote Desktop (RDP), the Windows Hello option doesn't appear in the login screen for EnPass. My only option is to enter in the master password. In the RDP connection settings I have made sure that WebAuthn (Windows Hello or security keys) is enabled. Does EnPass support this scenario of using Wind…

Hello! First of all thank you for the great product. I am looking forward to get also good support, guidance and also learn about best practices for Enpass! I bought the paid personal Enpass version and currently own 3 laptops (1:email, 2:photo, 3:banking) which I use with my docking station and ethernet LAN cable connection (more laptops to maybe come in future). I am docking-in my laptops alternatingly onto the dockingstation and I want to have all my Enpass entries from each laptop synced with 1 destination - let's say to a fileshare/NAS Drive/NFS-Share. How do the Enpass Database and Vaults must be named and configured on each laptop and the…

Since the last 2 or 3 updates, I have the issue on 2 different laptops (both from Lenovo, but different model), that the Edge browser asks multiple times per day for authentication. The browser review in the settings shows multiple entries for "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" The setting to require for every login browser authentication is disabled. Uninstall and reinstall as well as updating did not solve the issue. Windows 11 24H2 with latest updates. Any ideas? Logs shows this (log starts anew if re-authenticated):

Can I change the connection from the WiFi server to Nextcloud in a vault? If not, how can I transfer all data, categories, and templates to a new vault?

I use webdav for my vaults. In settings/vaults I have Primary set as not connected. I confirmed that by clicking on the Vaults widget in the upper left corner and it confirms Primary is not connected. Yet when I go to all items I can see entries that are in the Primary vault. Why is that? It seems to me that if a vault is not connected I shouldn't see any data in that vault.

Team, one of my devices just got build 6.11.13 (2032) a few minutes ago - and only one of them. None of the other PCs are picking that up yet, they're all still on 6.11.13 (2028) - where Hello works as expected. Since I can't repro on the other devices, I have to assume there is a bug in (2032). SYMPTOMS: Occasionally, the Hello Button will show up on the Enpass lockscreen, occasionally it won't. When I click on it, it just disappears and nothing else happens. After unlocking with my master password, I am unable to turn Windows Hello ON in the settings. Clicking it causes the box to briefly flash, but the setting won't stick. LMK if I …

Hello all. I have been a paid user for a while now. I am looking for a portable version but haven't found one on the website. Is it as simple as doing an install and copying the program folder? I would like to be able to sync to cloud storage as well.

I have Enpass Lite on my PC with windows 10 and have had it for many years. I have 246 items in my vault. I'm concerned now that Enpass has switched to a paid subscription system and it says the current Lite version download only allows 25 entries. When I have to upgrade to Windows 11 am I going to lose my Enpass current version software on my PC and then not be able to install my vault in the current Enpass Lite version losing all my 246 passwords? Majorly Panicking Right Now. The About area in Settings says my version of Enpass 6.11.12 (1994) It updates regularly thru the MS Store though.

I sent this to support, but received no response, so I'll try here. If nothing else this might serve as a warning to others who might see the same issue... I've been using WebDAV sync on multiple machines without issue. However, I recently migrated one Enpass installation to a new Mac and WebDAV sync stopped working. In the UI I'm only told to "check my internet connection". Logs show: Info: 1753071137 [Request Failed::] Error Code: 7 Error I have disconnected the sync and attempted to reconnect with the same error. Ignoring SSL certificates appears to make no difference. I can access the WebDAV path with a browser (Firefox) using the same username and …

I have the portable version of enpass installed at work. It is not syncing. When I disconnect and reconnect, I get this Then set up sync spins