Gulshan Dogra

@Alex80,

Thank you for your feedback, it has been relayed to our backend team for further investigation. As for now this issue is not reproducible at our end any updates regarding the same will be delivered immediately.

Hi @Defeasible Logic,

Welcome to the Enpass community.

Please share the following details so that I can get this issue investigated by our backend team.

1. OS version of your device.
2. Which Enpass version are you using? Store or Website.

Hi @dfuma,

Welcome to the Enpass community.

For quick troubleshooting would recommend you to kindly un-install the application and re-install from this link and share your findings with me. 

@Bobsyouruncle,

Can you please share the screenshot of the error you are facing while connecting with your respective cloud, so that I can get this issue investigated by our concerned team.

Hi @Bobsyouruncle,

Welcome to the Enpass community.

Our sincere thanks go out to you for letting us know that the issue has been resolved.  

Hi @Rojma,

Thank you for reaching out to us.

Your time and effort in providing feedback are greatly appreciated. Please be assured that I have taken note of your suggestion and forwarded it to our backend team for further consideration.  

Hi @Dinesh Sitapara

Thank you for reaching out to us.

I appreciate your efforts for reaching out to us and sharing your feedback. I have duly noted your suggestion and it has been forwarded to our backend team for further consideration and feasibility.

Hi @Ivarson,

Thank you for reaching out to us.

I have duly noted your feedback and your suggestion has been forwarded to our concerned team for further consideration and feasibility.

#SI-3119

Hi @DennisT,

Thank you for reaching out to us.

I appreciate your efforts for taking time to provide your valuable feedback. I have duly noted your suggestion and it has been forwarded to our backend team for further consideration and feasibility.

Hi @Rojma,

Thank you for reaching out to us.

Apologies for the inconvenience caused. I have duly noted your feedback and it has been forwarded to our concerned team for further investigation. I will let you know  as soon as I receive any updates from the team regarding the same.

#SI-3114

Hi @Rojma,

Thank you for reaching out to us.

I appreciate your efforts for taking time to provide your valuable feedback. I have duly noted your suggestion and it has been forwarded to our backend team for further consideration and feasibility.

#SI-3113

Hi @falancio,

Welcome to the Enpass community.

Please accept our apologies for the inconvenience. During the password change, I recommend disconnecting your sync service from all devices, then reconnecting it on this device first. After the sync is complete, now connect with the sync service on your other devices and check if the changes you have made have been updated or not.  

@DennisT,

I hope you are doing great.

I would like to share that issue has been fixed in this update, would recommend you to update your Enpass application to 6.8.3 and share your findings with me.

@chris132,

Unfortunately, as for now we do not have any update regarding the ETA of upcoming build addressing this issue. I will update you on this as soon as I receive any updates from the team.

Hi @Maaz,

Welcome to the Enpass community.

Thank you for sharing your feedback regarding the 6.8.3 Beta version, I have duly noted your feedback and it has been forwarded to our backend team for further investigation. As for now would recommend you to download the stable version 6.8.2 and share your findings with me.

Hi @IanB,

Welcome to the Enpass community.

Despite the fact that Enpass is still an offline password manager app, I appreciate your efforts in reaching out to us. Your feedback has been noted and added to our feature request section for further consideration and viability.

#SI-1632

@David Jameson, As of right now, we are still investigating this issue.  

Hi @elax,

Welcome to the Enpass community.

We have released the Enpass beta for macOS (6.8.3). We would appreciate it if you could try the beta version from here and share your findings with us.

@despecial, Are you able to see the scroll bar to navigate up and down in the inline box as shown in the screenshot attached below.

Also, share the following details so that I can get this issue investigated by our concerned team.

1. On which device (along with OS version) are you using Enpass?
2. Which Enpass and Enpass extension version are you using?
3. Does the problem occur with other browsers? Please include the browser versions as well.  
4. On which Web pages you are getting this issue?
5. Are you using any Antivirus or third-party security-related extension?
    

Hi @despecial,

Thank you for reaching out to us.

Open Enpass extension in your specific browser through: Click on Settings--> manage extensions--> open the Enpass extension--> Click on details--> Click on Extension options and enable the below-mentioned options shown in the screenshot and share your findings with me.

@KHK,

I have duly noted your feedback and all the details have been forwarded to our concerned team for further investigation. I will update you on this as soon as I receive any updates from the team regarding the same.

In the meanwhile, your patience and support are highly appreciated.

#SI-3096

Hi @chris132,

Thank you for reaching out to us.

I would like to share that this issue has been reproduced by our backend team and they are working on its fix. The patch addressing this issue will be released in the future updates of Enpass. In the meantime your patience and support is highly appreciated.

Hi @KHK,

Thank you for reaching out to us.

Please share the following details so that I can get this issue investigated by our backend team.

1. On which device along with the OS version you are facing this issue?
2. Which Enpass version you are using?
3. Have you downloaded Enpass from our official website or store?

@Ivarson, 

That's absolutely correct, this beta release is limited to Windows and macOS at the moment. Apologies for any confusion, my reply was just to keep you updated about progress as promised. As soon as Android and iOS beta update are also released, I will let you know here.

@Ivarson.

I appreciate you for being patient with us. We have released our new Beta v6.8.3. Please try that and let us know if you still facing this issue.

For more information and help, feel free to contact us via email. We will be happy to assist you.