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Gulshan Dogra

Enpass team member
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Posts posted by Gulshan Dogra

  1. Hi @bestpika,

    Thanks for reaching out to us. 

    For banking pages, you can use Webforms fields for storing multi field login information. Once you’re done filling the details in a Webform, click the Enpass Assistant icon → click on ≡ button → Save Webform. Enpass will detect all the fields and will automatically create an item with the details filled in. You can verify the details and finally Save the item. For more information refer to this link.

    Also, I have forwarded this to our concerned team for further investigation.

  2. Hi @icar,

    Welcome to the Enpass community.

    For quick troubleshooting please disable the auto-fill feature and enable it again. If this doesn’t help, please share the following details so that we can help you better. Also, I have forwarded this with the concerned team for further investigation.

    1. On which device (along with OS version) are you using Enpass?
    2. Which Enpass version are you using?
    3. Are you facing the same problem with other browsers too?

    Thank you.

     

  3. Hi @Lukasaz1999,

    Thanks for reaching out to us.

    Yes, you can store your backup codes in a sensitive field other than note. Follow the steps mentioned below:

    • Open Item-->Click on Edit--> Select "Add Field"-->Click on new field's label--> Chose Field Type (Multiline) and check "Sensitive" checkbox--> Save. You can now paste any multiline text in this field.

    I have attached a screenshot for your convenience.

    image.thumb.png.46a85dfb5452d6e15bad54e27a42d347.png

    • Thanks 1
  4. Hi @Costa,

    Welcome to the Enpass community.

    On 7/10/2021 at 4:37 AM, Costa said:

    I get an error message 'Password of data on Dropbox is required'.

    This generally happens when you have recently changed master password on one of your device. Enpass force you to have same master password on all devices. To remove this error, enter the latest master password in the prompt. This will change master password of Enpass data on all devices.

    Let us know if this not the case.

    Thank you.

  5. Hi @compoundbow83,

    Welcome to the Enpass community.

    If your are using Synology Diskstation for WebdDAV server then this is a known issue where the WebDAV sync is broken for Synology devices with the latest DSM and it has been notified to them for a fix. If you are having this issue, then I will recommend you wait for the update from the Synology itself.

    The same is also discussed in this forum -Webdav error 908403.

    Thank you.

  6. Hi @DonT,

    Thanks for reaching out to us.

    Please share the below-mentioned details so that we can investigate this further and assist you better.

    1. Which device along with the OS version are you using?
    2. Which Enpass version are you using?
    3. On which Browser are you facing this issue (mention version), does the issue persists with other Browsers as well?
    4. Are you able to see the saved items through autosave in the search list of Enpass?
    5. Share the URL with which you are encountering this problem.

    Thank you.

     

  7. @el613,

    Thanks for the details.

    I have forwarded the mentioned details to the concerned team but, we require some more input from you for further investigation. Please provide the Enpass version of your device and the description used while sharing the crash reports.

    • To check Enpass version: Open Enpass--> Click on Menu--> Select Help--> About.

     

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