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Manish Chokwal

Enpass team member
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Posts posted by Manish Chokwal

  1. Hey @urbaneagle,

    I appreciate your response. Please try the following steps and let me know if it helps:

    1. Make sure you are using the latest Enpass version and extension.
    2. Open Enpass main app → Browser setting → Enable the extension.
    3. Open Enpass main app → Browser setting → Review Browser → Select Browser extension → Remove/Delete → Open browser → Pair Enpass extension.
    4. You can also try to reinstall the Enpass extension. 
    5. Check if the option of "Match URL Hostname" is enabled in the Enpass browser setting.
  2. Hey @c-dev,

    While we appreciate your efforts in letting us know, but I did not find any request under your email address in our Support CRM. But I did receive an email with a similar email domain on 23rd September'22, Confirm if it is your partner who created the ticket by checking your Forum DM.

    If yes, please give us some more time as we are still working on the issue and trying our best to resolve it as soon as possible. In the meantime, we appreciate your patience and support.

  3. Hey @ng4ever,

    I appreciate your efforts in reporting this issue. I suspect there could be multiple password fields in that item. Please try the following steps and let me know if that helps:

    1. Open the item detail page.
    2. Under the detail page observe a show "Webform" button.
    3. If the “Show webform” button is shown then click on that.
    4. If any password is shown on that page then clear it.
    5. Check all the fields on the items detail page if any of the fields have field type as password.
    6. If yes, then remove that password field also.
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