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Abhishek Dewan

Enpass team member
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Posts posted by Abhishek Dewan

  1. Hi @JeffB

    We have reproduced the issue on our end due to which item descriptions get garbled. Our dedicated development team is now working on a patch that will address this issue, and it will be released in the coming update cycles. We appreciate your patience in the meantime.

  2. Hi @bronckhurst

    Welcome to the Enpass Forums.

    As suggested by @Ivarson, you can set up cloud synchronization on your devices to access your data on multiple devices. You can also refer to this link.

    Regarding the situation you mentioned, when you update any Item in your Enpass laptop app which isn't connected to the internet, the Enpass app will save the changes locally. Still, it will throw an error while trying to sync (Unable to connect to the internet). On the other hand, any changes made in your smartphone Enpass app connected to the internet will automatically sync to your cloud account.

    When you connect your laptop to the internet again, any changes you have made on your Enpass app on your computer and smartphone will reflect on both of your devices.

  3. Hi @David Jameson

    Thank you for the details.

    Your disappointment in this case is certainly understandable. I have forwarded the details you have mentioned to the dedicated tech team so they may isolate the issue on their end. As for the slow Mac search in some instances, we are already aware of this problem and plan to fix it in future update cycles. Our sincere apologies for any inconvenience you may have experienced in the meantime.

  4. Hi @ade

    The Enpass version 6.8.0 (1002) is a beta version.

     

    I got it checked, and it seems that you are added to our beta version program; that is why you received the update. You can either disable automatic updates for your apps from Microsoft Store or let me know if you wish to be removed from our beta version program. After that, please create a manual backup/set up cloud synchronization on your device and reinstall the app.

  5. Hi @laptopleon

    Thanks for me notifying that the shortcut CMD-E is working in Elementor.

    It actually doesn't have to do with which Enpass plan you are using; instead, it seems that updating the Firefox browser fixed it for you. Enpass recommends keeping the Enpass app/Extension/Browser updated as updates iron out any bugs. In case this issue arises again, feel free to post on this forum, and I'll check it for you.

  6. Hi @Thomas67

    Welcome to the Enpass Forums.

    Currently, it is not possible to sort categories manually or alphabetically. However, I have duly noted your comment and shared it as feedback with the dedicated development team so they may consider it for future Enpass versions. Enpass appreciates your patience in the meantime.

    #SI-2676

  7. Hi @david

    Thanks for the suggestion.

    I have forwarded your comment as feedback to the dedicated development team so they may improve upon this behavior. Also, could you please share the version of the Enpass app, OS, browser, Enpass extension, and the website URLs where the one-time code is not automatically copied? I will then get this further investigated with the team.

    #SI-2662

  8. Hi @laptopleon

    To assist you better with your query regarding Enpass blocking WordPress Elementor shortcuts, kindly share the version of the Enpass app (Website or Store) and Enpass Extension you are using. I will get this further investigated for you.

    For the drop-down menu not working on web pages, we have already reproduced this issue on our end. Our tech team is working on resolving it, and it will be fixed in the upcoming update cycles. As a workaround, for now, you can add the websites on which this issue is occurring to the block list on the Enpass Extension Settings page. Here's how you can do it

    1. On your browser, go to its Settings → Extensions → Enpass Extension -> Click 3 dots -> Extension Options.
    2. On the Enpass Extension Settings page, scroll down to “ Inline Autofill Menu Blocklist“, copy the URL of the webpage where this issue is occurring and paste it in the “ Add URL “ field.
      52546177_Screenshot2022-03-09at15-07-53REExtensionblocksdropdownonwebsite.thumb.png.48870fe201304cde95107bf9cfddbcfb.png
  9. Hi @DiddlySquat

    Due to the nature of our offline password manager, we do not currently support the synchronization of settings across multiple devices. However, I have shared your feedback regarding this feature request with our dedicated development team so they may consider it for future Enpass versions. We appreciate your patience in the meantime.

    #SI-2547

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