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Abhishek Dewan

Enpass team member
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Posts posted by Abhishek Dewan

  1. Hi @Nyagaka254

    We are looking into the concern reported by you, but we require some additional information on this matter. Could you please confirm if you can autofill the details after clicking on the Enpass accessibility icon that is appearing on the username, and is Enpass getting triggered on clicking the same?

  2. Hi @gonegolfin

    Welcome to the Enpass Forums.

    The option to change database location is only available for app downloaded from Enpass website. If you have downloaded Enpass from app store, it won’t be possible to change the database location. To change the database location in website version, please follow these steps:

    • Open Enpass → Under Settings, go to Advanced → Click on Change Location to change the data location.
  3. Hi @stray

    We are looking into the concern reported by you and our team of experts requires some additional information in this case - 

    1. Are you able to see the details of saved items?
    2. Do you have multiple vaults in your Enpass app? Are you looking for the item in the same vault in which you added it?
    3. Is the issue with only a specific template type or all templates?

    We appreciate your co-operation in this matter.

  4. Hi @PatrickR

    I discussed this case with our dedicated team. For the time being, there is no workaround since the data has already been imported. Please be assured that we are working on a fix for the problem and apologize for any inconvenience caused.

  5. Hi @PatrickR

    I will definitely look into this for you, but to replicate the issue on our end and provide you with a resolution in this matter, could you please share the version of the OS you are using and the 1Password application? Thanks for your understanding in this case.

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